Coastal Moving & Storage is a family-owned, full-service moving and storage company based in Savannah, GA, with over 100 years of experience. They offer a range of services, including domestic and international moving, personal and professional service, secure storage facilities, and office relocation and document storage. As a proud member of the American Moving & Storage Association (AMSA) and Move for Hunger, Coastal Moving & Storage has a strong focus on quality, customer care, and professionalism. They have even been awarded one of only two prestigious MTMC Quality Awards given to moving companies in 2000 by the Department of Defense.
Coastal Moving & Storage, Inc.
About Coastal Moving & Storage, Inc.
Additional Cities Served: Pooler, Bluffton, St. Marys, Richmond Hill, Beaufort, Port RoyalShow More >
Moving Services
- Packing
- Quality Moving Procedures
- Storage
- Domestic and International Moving
- Personal and Professional Service
- Secure Storage Facilities
- Office Relocation and Document Storage
Georgia Moving License
Active
Last Checked: 03/04/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coastal Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.52/10
Nationwide Average: 8.44/10
Coastal Moving & Storage, Inc. is overwhelmingly perceived as providing poor service, characterized by ineptitude, severe damage to belongings, and generally unsatisfactory experiences.
Recent Reviews Mention...
“great work by movers”
“excellent service”
“great people to have pack move store or relocate belongings”
2. Punctuality
4.78/10
Nationwide Average: 8.07/10
Coastal Moving & Storage, Inc. has shown unreliable timing, with incidents of furniture improperly loaded and packers arriving late.
Recent Reviews Mention...
“in a timely fashion”
“Need to learn to be more punctual”
“took almost 12 hours to pack and move”
3. Communication
4.62/10
Nationwide Average: 7.53/10
Coastal Moving & Storage, Inc. has mixed reviews with some customers appreciating great communication throughout the process, while others criticize the company for awful customer service and careless handling of items.
Recent Reviews Mention...
“dispatch was very helpful”
“office staff was a pleasure to work with”
“they were communicative”
4. Stick to Prices
2.24/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not adhere to the quoted prices”
“did not want to cooperate with filing an insurance claim”
“items they stole wiped from record”
5. Speed
5.83/10
Nationwide Average: 8.58/10
Coastal Moving & Storage, Inc. has overwhelmingly negative feedback, with customers reporting issues like not adhering to quoted prices under duress, leaving items unassembled in the garage, slow move-in processes with insufficient staffing, and inability to finish jobs on time.
Recent Reviews Mention...
“very efficient”
“unloaded in a timely manner”
“efficient”
6. Friendliness
6.89/10
Nationwide Average: 8.91/10
Coastal Moving & Storage, Inc. receives mixed feedback, with customers appreciating professionalism and respect from some staff, while others experienced rudeness and unprofessionalism leading to negative encounters.
Recent Reviews Mention...
“great people to have pack move store or relocate belongings”
“they are friendly”
“staff is great”
7. Will Hire Again
4.91/10
Nationwide Average: 8.18/10
Coastal Moving & Storage, Inc. has an overwhelmingly negative sentiment, with the vast majority of customers stating they would not use their services again due to various negative experiences, including damage during moves.
Recent Reviews Mention...
“would hire again”
“would not hire again due to negative experience”
“would hire again to pack, move, store or relocate belongings”
8. Professionalism
4.85/10
Nationwide Average: 8.31/10
Coastal Moving & Storage, Inc. overwhelmingly receives negative feedback for unprofessional behavior, including rudeness and inadequate service, despite one instance of positive remark.
Recent Reviews Mention...
“crew was very professional”
“were professional but treated belongings poorly”
“very professional and courteous”
9. Conflict Handling
1.29/10
Nationwide Average: 4.07/10
Coastal Moving & Storage, Inc. has consistently failed to provide solutions or make necessary changes, demonstrating a poor response to customer concerns.
Recent Reviews Mention...
“avoiding my claim on missing smartTV”
“no willingness to address issues or right wrongs”
“lied about truck breakdown and delayed delivery”
10. Precision & Care
2.84/10
Nationwide Average: 8.01/10
Coastal Moving & Storage, Inc. has consistently shown a disregard for customers' belongings, resulting in extensive damage, loss, and disrespect toward their property.
Recent Reviews Mention...
“Broke most of all our furniture and placed items weirdly”
“items were poorly packed leading to potential damage”
“handled my items poorly and caused damage”
Great Crew Members
| Brycen, Kenny, Rasheed | so great moving us out and requested for next move |
| Kim,Triace Johnson | Kim and Triace Johnson received praise for moving efficiency. |
| Ivan, Wallace, Christopher | amazing work even with hard move and stairs |
| R,B | Mr. R and Mr. B were praised for their excellent work. |
| Henry, Andre | helped with unpacking and placing items |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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