PODS Moving & Storage is already a big brand name on its own, so it’s no surprise that it also has storage facilities located in Savannah, GA that serve the greater Savannah area. PODS Moving & Storage operates by providing specially designed mobile storage units you can use for your relocation needs. It offers flexible pick-up and delivery options including various storage sizes to meet your needs and budget. You also have the option to keep the storage unit on-site or take advantage of its secure storage facility. PODS Moving & Storage also provides its services in Atlanta, Columbus, and Macon among other Georgia locales.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Hinesville, Pooler, Bluffton, Kingsland, Richmond Hill, BeaufortShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has a polarizing reputation with a mix of highly satisfied customers praising their excellent and stress-free services, juxtaposed against a considerable number of clients expressing severe dissatisfaction due to experiences with damaged items, delivery issues, and overall poor service.
Recent Reviews Mention...
“frustration and disappointment with the company”
“Horrible experience with their service”
“had a great, easy experience and would definitely use again”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage experiences significant issues with timeliness, including frequent delays and missed schedules, despite some instances of on-time deliveries and pickups.
Recent Reviews Mention...
“container was still in the warehouse when expected in transit”
“they just didn’t show up”
“delayed my delivery by over two weeks”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers finding the service reasonably priced and even cost-saving, while a significant number of others complain about unexpected fees, high costs, and perceived overcharging.
Recent Reviews Mention...
“Spent nearly 2 grand and had to spend more”
“chose to pay more for convenience”
“charged $400+ for non-use”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage receives mixed reviews, with some customers praising the company for informative, helpful, and responsive customer service, while a substantial number of others report poor customer service experiences, including long hold times, inconsistent information, and difficulty in resolving issues or receiving timely updates.
Recent Reviews Mention...
“horrible customer service and long hold times”
“Struggled to confirm date and time, long call wait times”
“poor customer service response”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage generally fails to meet its commitments, with numerous customers reporting being charged extra or incorrectly, overshadowing the few who experienced fair and as-quoted pricing.
Recent Reviews Mention...
“not sure what to believe regarding not being charged for a second month”
“charged extra instead of refunding”
“Charged me extra, awaiting refund”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally receives criticism for delays and tardiness, though there are instances of exceptionally fast service.
Recent Reviews Mention...
“wasted time due to not showing up”
“extremely delayed pick up”
“truck got stuck for several hours”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives praise for positive interactions and courteous staff, although there is an isolated incident of dissatisfaction regarding concern for customer needs.
Recent Reviews Mention...
“everyone spoken with on the phone has been super nice”
“PODS people were very helpful”
“the driver was personable”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives highly polarized feedback, with a group of customers expressing adamant criticism and disapproval due to various service issues, while another segment offers strong recommendations and intent to reuse their moving and storage services, indicative of a split customer base regarding repeat hire intentions.
Recent Reviews Mention...
“never again will I use this company”
“Don't want to use this service again”
“highly recommend and would definitely use again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has received mixed reviews with a majority highlighting extremely attentive and courteous behavior, while some customers have experienced unprofessional and rude interactions.
Recent Reviews Mention...
“extremely professional and attentive behavior”
“unprofessional handling of scheduling and communication”
“Very professional drivers and unique technology”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage overwhelmingly appears to have a reputation for being unresponsive and unaccommodating, with numerous customer complaints about unresolved issues and a lack of accountability, although there seem to be rare instances where the company does effectively address problems.
Recent Reviews Mention...
“unwilling to address moth infestation issue”
“unwilling to do anything to rectify the situation”
“no effort to right the wrong of mis-delivery”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage seems to struggle with customer experiences reporting various incidents of damage and issues, although a few customers noted satisfactory service with no damage to their belongings.
Recent Reviews Mention...
“items damaged by moths and larvae”
“damaged items and will not pay for them”
“broken items received”
Customer Insights
Cost: $ 1045.00 from 6 reviews
Interstate Move Duration: 7 days from 4 reviews
Great Crew Members
Whitney Walsh | responded more than once to my complaints |
Alex | delivered on time and perfect placement |
Cynthia | best in keeping drivers moving |
the gentleman who delivered the empty POD | he accommodated my needs and listened to my preference |
Philip | Philip was very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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