Toda Moving and Storage Inc., a private, family-owned business, has been offering top-notch moving services for over 20 years. Based on the East Coast, presumably in Cleveland, Ohio, Toda Moving provides local and long-distance relocation services. Their range of services includes residential and commercial moving, packing, as well as short-term and long-term storage solutions. With the goal of customer satisfaction, they also offer personalized services, maintaining open communication via a professional staff of customer care representatives. They are fully licensed, bonded, and insured, and are known for their honest business practices, striving for quality and excellence at affordable prices. If you are seeking additional Atlanta, GA moving companies options, feel free to check our recommended list.
Toda moving and Storage inc.
About Toda moving and Storage inc.
Additional Cities Served: Sandy Springs, Brookhaven, Stonecrest, Dunwoody, Gainesville, NewnanShow More >
Moving Services
- Local and long distance moving
- Clean and secure storage
- Packing services
- Residential and commercial moving
Georgia Moving License
Active
Last Checked: 03/04/22Authorized
for Interstate Moves
Last Checked: 07/21/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Toda moving and Storage inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Toda moving and Storage inc. elicits mixed reviews, with complaints about unprofessional behavior and overcharging contrasting sharply with high praise for their dream-worthy service and professionalism.
Recent Reviews Mention...
“great work by movers”
“Stress free and highly recommend them”
“Great service getting my hot tub moved ”
2. Punctuality
Nationwide Average: 8.07/10
Toda moving and Storage inc. has mixed feedback, with some customers praising their promptness while a significant number criticize them for being not punctual, exhibiting delays, and inefficient handling of time.
Recent Reviews Mention...
“they called 15 minutes away, not 1 hour as promised”
“they were timely”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Toda moving and Storage inc. receives mixed reviews but leans significantly towards negative experiences with many customers feeling overcharged or misled by pricing estimates.
Recent Reviews Mention...
“very good value”
“Great price and affordability”
“great price”
4. Communication
Nationwide Average: 7.53/10
Toda moving and Storage inc. is mostly criticized for its poor communication practices, including ignoring messages, failing to address issues, providing generic responses, and rudeness from staff, although there were isolated commendations for their effort to maintain contact.
Recent Reviews Mention...
“know their business from estimates to moving items”
“Great customer service experienced”
“excellent at setting up the details”
5. Stick to Prices
Nationwide Average: 5.99/10
Toda moving and Storage inc. overwhelmingly fails to adhere to their initial estimates, frequently charging customers significantly more than originally quoted.
Recent Reviews Mention...
“offered $6 for significant damage as a "courtesy"”
“did not stick to the quoted price”
“it cost more than I was quoted”
6. Speed
Nationwide Average: 8.58/10
Toda moving and Storage inc. generally receives criticism for taking longer than expected to complete moves, despite a few reviews citing efficient and fast work.
Recent Reviews Mention...
“quickly loaded up and moved items”
“wasted time with the toolbox move”
“moved less boxes than possible at a time”
7. Friendliness
Nationwide Average: 8.91/10
Toda moving and Storage inc. has mixed reviews with instances of excellent politeness and helpfulness contrasted by poor attitudes and rudeness from different staff members.
Recent Reviews Mention...
“they are friendly”
“kind and friendly”
“they were very polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Toda moving and Storage inc. receives mixed feedback, with some customers expressing strong loyalty and others categorically refusing to use their services again due to negative experiences.
Recent Reviews Mention...
“recommend this company and would hire again”
“Highly recommend them”
“would recommend them ”
9. Professionalism
Nationwide Average: 8.31/10
Toda moving and Storage inc. experiences a stark division in customer feedback, alternating between high praise for hard work and professionalism to severe criticisms concerning unprofessional behavior and a lack of respect for property.
Recent Reviews Mention...
“performed with professionalism and respect”
“professional”
“They were very professional ”
10. Conflict Handling
Nationwide Average: 4.07/10
Toda moving and Storage inc. shows a persistent pattern of avoiding responsibility, failing to offer apologies, reimbursements, or any form of amicable solutions for their mistakes.
Recent Reviews Mention...
“offered $6 for damages and closed claim without proper resolution”
“did not return to rectify issues as promised”
“inadequate compensation for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Toda moving and Storage inc. receives mixed feedback but trends towards negative experiences, with several reports of damages and carelessness overshadowing their instances of precise and respectful handling.
Recent Reviews Mention...
“handled items with care despite complexity”
“valuable antiques were kept with great care and unmarked”
“carefully separated bookcases and took off/put back doors”
Customer Insights
Cost: $ 742.00 from 6 reviews
Local Move Duration: 6 hours from 13 reviews
Great Crew Members
David, Curtis, Chris | handled a complicated job well, no complaints about heavy boxes |
David | David and crew deserved praise for professionalism and care |
David | very professional in giving directions |
Celestine, David | Celestine scheduled quickly, David worked efficiently |
David | David and the crew were very efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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