Multi-awarded Island Movers, Inc. has two locations in Hawaii, including one in Honolulu. The family-owned and operated business has over 60 years' experience serving as movers in Honolulu, HI. Island Movers values customer satisfaction, making them a trusted name within the local community. Offering a wide range of services such as packing, loading, trucking, freight forwarding, warehousing, and distribution to furniture delivery and installation, it can help you move further without paying more.
Island Movers
Moving Services
- Personal Moves
- Business Moves
- Cheap Moving Services
- Local Moving Services
- Long-Distance Moving Services
- Cross-Country Moving Services
- Small Moves
- Piano Moving Services
- Pool Table Moving Services
- Appliance Moving Services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Island Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.59/10
Nationwide Average: 8.44/10
Island Movers has received mixed reviews, with some customers praising their professionalism, friendliness, and efficiency, while others criticize the company for unprofessionalism, poor service, and mishandling, leading to a polarized customer sentiment.
Recent Reviews Mention...
“terrible experience with the service”
“packed the truck poorly”
“great work by movers”
2. Punctuality
5.81/10
Nationwide Average: 8.07/10
Island Movers has received mixed feedback with numerous customers praising their timely service and responsiveness, while a significant number of others report experiences with delays, lack of communication, and missed appointments.
Recent Reviews Mention...
“finished everything in an excellent time frame”
“Right on time”
“shipment was delayed by months”
3. Affordability
5.83/10
Nationwide Average: 7.69/10
Island Movers receive mixed reviews with several customers appreciating the reasonable costs and finding great value, while others express dissatisfaction with high or unexpected charges and perceive the company as expensive.
Recent Reviews Mention...
“worth every penny and then some”
“Charged $1000 for something unreasonable.”
“they asked for $1000 for item pickup”
4. Communication
5.06/10
Nationwide Average: 7.53/10
Island Movers has a polarized reputation, with some customers praising their responsiveness and courtesy, while others criticize them for inadequate follow-up, unprofessional behavior, and overall poor communication.
Recent Reviews Mention...
“keep spamming my email”
“bradas is nice so they good with customer service”
“poor communication handling the issue”
5. Stick to Prices
5.19/10
Nationwide Average: 5.99/10
Island Movers has elicited mixed feedback from customers, with a number of positive experiences praising accurate estimates and completed work under budget, countered by several complaints regarding billing issues, hidden charges, and instances where final costs were higher than quoted.
Recent Reviews Mention...
“Quote was a perfect estimate”
“misrepresented coverage terms”
“forced to pay cash for already paid services.”
6. Speed
7.64/10
Nationwide Average: 8.58/10
Island Movers generally receives high praise for their efficiency and swiftness, despite a few instances of delays and slow service from the crew.
Recent Reviews Mention...
“took long breaks and worked extremely slow”
“quick”
“Quick, efficient”
7. Friendliness
7.81/10
Nationwide Average: 8.91/10
Island Movers generally receives high praise for their polite, professional, and accommodating staff, though there are notable instances of perceived rudeness and disrespect from certain employees.
Recent Reviews Mention...
“they hate their job”
“main guy was rude and grumpy”
“everyone was very friendly”
8. Will Hire Again
5.38/10
Nationwide Average: 8.18/10
Island Movers receives mixed feedback with a number of highly satisfied customers praising the service and indicating a strong likelihood to rehire, while a significant portion of clients express strong dissatisfaction and a refusal to use the company's services again due to various negative experiences.
Recent Reviews Mention...
“would not hire again”
“don't recommend this company”
“especially the main guy was terrible”
9. Professionalism
6.6/10
Nationwide Average: 8.31/10
Island Movers has received mixed feedback with instances of impressively professional behavior such as well-organized and respectful teams, alongside several complaints highlighting unprofessional conduct and poor handling of tasks.
Recent Reviews Mention...
“struggled with the unit”
“helpers was unprofessional and rude”
“poor security indicates lack of professionalism”
10. Conflict Handling
2.35/10
Nationwide Average: 4.07/10
Island Movers generally appears to struggle with issue resolution and customer satisfaction, despite a few instances where efforts to amend mistakes were noted.
Recent Reviews Mention...
“didn't rectify the theft situation”
“reimbursement policy is inadequate”
“minimal compensation for damages and poor issue resolution”
11. Precision & Care
6.86/10
Nationwide Average: 8.01/10
Island Movers have received mixed feedback with numerous instances of careful and respectful handling contrasted by several reports of damage, loss, and perceived negligence.
Recent Reviews Mention...
“items not handled carefully”
“dropped and dented the unit”
“they stole a very important ring”
Customer Insights
Local Move Duration: 3.5 hours from 6 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| Mike,Jones | Mike and Jones did great work |
| Gary | Gary was awesome and efficient |
| Mikey, Charles, Dane | Mikey is sharp, Charles is experienced, Dane is helpful |
| Nadine | Nadine in the office was awesome |
| Trudy | great big up to Trudy and her team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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