Based in Honolulu, Hawaii, Malama Moving Company has been providing moving services for over 16 years. This locally owned and operated company offers a range of services, including residential and commercial relocations, packing and delivery services, load and unload containers and PODS, and junk removals. Highly recommended by realtors and clients, Malama Moving Company is committed to providing honest, customer-centric services and taking care of their clients' belongings like their own. The company has a strong reputation in the industry and is proud to have grown through recommendations from satisfied customers. They also offer military discounts.
Malama Moving Company
Moving Services
- Residential relocation
- Business relocation
- Junk hauling
- Delivery
- Packing
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Malama Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.25/10
Nationwide Average: 8.44/10
Malama Moving Company generally receives glowing praise for exceptional, professional, and efficient service, though a few customers experienced issues such as damaged furniture and theft, which slightly mar an otherwise stellar reputation.
Recent Reviews Mention...
“perfect service with a smile”
“highly recommend Malama Moving company”
“incredible experience with the company”
2. Punctuality
8.12/10
Nationwide Average: 8.07/10
Malama Moving Company generally receives high praise for showing up on time or even early, though there are a few instances of significant tardiness and lack of responsiveness.
Recent Reviews Mention...
“guys came early”
“showed up 15 minutes early”
“On time”
3. Affordability
8.4/10
Nationwide Average: 7.69/10
Malama Moving Company generally receives positive feedback for their competitive and reasonable pricing, with many customers finding them to be the most cost-effective and affordable option, despite a few instances of customers experiencing higher than expected charges.
Recent Reviews Mention...
“cheapest by far”
“price was very fair”
“review indicates affordability”
4. Communication
7.64/10
Nationwide Average: 7.53/10
Malama Moving Company generally receives high praise for responsiveness, professionalism, and ease of scheduling, although there are notable instances of dissatisfaction due to poor service, unresponsiveness, and miscommunication issues.
Recent Reviews Mention...
“Communication was top notch”
“Logan was really informative about the cost”
“ease of communication”
5. Stick to Prices
7.54/10
Nationwide Average: 5.99/10
Malama Moving Company generally maintains its quoted prices without surprise fees, although there are some instances of customers being charged more than expected.
Recent Reviews Mention...
“quoted for 3 men but only two arrived”
“policy change different from quote”
“charged me more than quoted”
6. Speed
8.65/10
Nationwide Average: 8.58/10
Malama Moving Company generally receives high praise for their efficiency and swift service, although there are a few instances where customers felt the move took longer than necessary.
Recent Reviews Mention...
“strong and fast”
“completed a 17-mile move in two hours”
“They were quick but careful”
7. Friendliness
9.24/10
Nationwide Average: 8.91/10
Malama Moving Company is overwhelmingly described as super friendly, polite, and professional, with a prevailing positive sentiment of crew members embodying the spirit of ALOHA, despite a few isolated reports of unfriendly behavior.
Recent Reviews Mention...
“super friendly and helpful”
“friendly and professional”
“so pleasant during the move”
8. Will Hire Again
7.98/10
Nationwide Average: 8.18/10
Malama Moving Company is predominantly seen as highly satisfactory with numerous customers expressing their intent to reuse their services, though a small number of clients report serious concerns that deter them from considering future hires.
Recent Reviews Mention...
“definitely will use these guys again”
“would highly recommend and am grateful”
“Would recommend for any move need”
9. Professionalism
8.25/10
Nationwide Average: 8.31/10
Malama Moving Company is consistently praised for its highly professional, friendly, and efficient service, though a few instances of unprofessional behavior were reported.
Recent Reviews Mention...
“friendly and professional”
“doing good work”
“handled obstacles professionally and gracefully”
10. Conflict Handling
4.96/10
Nationwide Average: 4.07/10
Malama Moving Company has received mixed feedback, with several exceptional instances of rectifying issues and going beyond expectations contrasting a notable number of complaints about inadequate resolution and poor response to customer concerns.
Recent Reviews Mention...
“company did not rectify the theft incident”
“only offered $40 off to a $150 shelf”
“offered small discount after being asked”
11. Precision & Care
7.74/10
Nationwide Average: 8.01/10
Malama Moving Company generally receives praise for being conscientious and protective of customers' belongings, though a few experiences with damage, breakage, and theft highlight some inconsistencies in their service.
Recent Reviews Mention...
“good care of all my furniture with glass”
“All furniture came in pristine condition”
“handled all furniture and breakables safely”
Customer Insights
Cost: $ 853.00 from 4 historical data points
Hourly Minimum: 2 hours from 11 reviews
Local Move Duration: 2.75 hours from 45 reviews
Great Crew Members
| Kona, Curtis | super friendly and helpful, took care of the move quickly |
| Landon, Logan, Larry | hard work performance and make a great team |
| Landon, Isaac, Isaiah | all were very capable during the move |
| Ryan, Curtis, Kirk | AWESOME guys and made my MOVE EASY |
| Logan,Two main guys | Logan was informative and main guys were nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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