Serving the entire Aloha State for almost four decades, Royal Hawaiian Movers is one of the state's largest moving companies, with offices on all four of the primary islands. The family-owned and operated company relocates an average of 40,000 customers each year. Whether by land, sea, or air, it helps people move anywhere within, to, or from Hawaii. Its Honolulu location caters to families and businesses, offering moving services in Honolulu, HI, storage options, and logistics solutions such as trucking, freight forwarding, warehousing, and distribution. Equipped with local expertise and global experience, it makes every move enjoyable and unforgettable.
Royal Hawaiian Movers - Oahu
Moving Services
- Household Goods
- Local Moves
- Island to Island
- Vehicle Transport
- Corporate Relocation
- Storage
- Freight Forwarding
- Commercial Moving
- Logistics
- Moving & Storage
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Royal Hawaiian Movers - Oahu
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Royal Hawaiian Movers - Oahu receives mixed feedback with numerous clients experiencing exceptional, professional service, while a significant fraction reports serious issues such as damaged or stolen belongings, indicating inconsistency in service quality.
Recent Reviews Mention...
“average service overall but had issues”
“Exceptional service experienced multiple times”
“great job with our household goods”
2. Punctuality
Nationwide Average: 8.07/10
Royal Hawaiian Movers - Oahu generally receives high praise for their timely arrivals and efficient service, though there are some instances of delays and scheduling issues noted by customers.
Recent Reviews Mention...
“came on time”
“delay in shipping container”
“they were an hour late”
3. Affordability
Nationwide Average: 7.69/10
Royal Hawaiian Movers - Oahu receives mixed reviews with several customers finding their services reasonably priced or even cheap, while a notable number of others have experienced high expenses, overcharging, and significant increases from initial quotes.
Recent Reviews Mention...
“reasonably priced”
“expensive move costing almost $21k”
“Overcharged for tonnage.”
4. Communication
Nationwide Average: 7.53/10
Royal Hawaiian Movers - Oahu has received mixed feedback, with a number of customers praising the company for excellent follow-ups and keeping them well-informed, while a significant portion of clients reported poor experiences characterized by unresponsiveness and a lack of communication from the staff.
Recent Reviews Mention...
“they never called me back”
“zero communication since goods were packed”
“claim office would not return calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Royal Hawaiian Movers - Oahu has received mixed feedback, with some customers experiencing accurate and honored estimates, while others report significant discrepancies and unexpected additional charges.
Recent Reviews Mention...
“two movers were sneaky with the paperwork”
“tried to pull a quick one with the paperwork”
“final costs delayed and poor follow-up”
6. Speed
Nationwide Average: 8.58/10
Royal Hawaiian Movers - Oahu is predominantly praised for their fast, efficient service, although a minor subset of feedback indicates issues with rushed jobs leading to damage or inefficiencies.
Recent Reviews Mention...
“Got everything done in about 2 hours”
“exceptionally fast with the process”
“they were fast, efficient, and thorough”
7. Friendliness
Nationwide Average: 8.91/10
Royal Hawaiian Movers - Oahu receives overwhelmingly positive feedback for their respectful, courteous, and professional team, with a consistent emphasis on the polite and personable nature of their staff, despite a few isolated reports of unprofessional conduct.
Recent Reviews Mention...
“They were really nice”
“drivers are respectful”
“They were even in nice aloha shirts”
8. Will Hire Again
Nationwide Average: 8.18/10
Royal Hawaiian Movers - Oahu receives mixed reviews with a substantial number of customers expressing high satisfaction and repeat hire intent, while a significant portion also indicates a stark unwillingness to use their services again due to negative experiences.
Recent Reviews Mention...
“would not use them again”
“highly recommend and would hire again”
“recommend Royal Hawaiian Movers for your next move”
9. Professionalism
Nationwide Average: 8.31/10
Royal Hawaiian Movers - Oahu received mixed reviews with numerous clients praising the team's professionalism, efficiency, and courteous behavior, while a significant minority reported experiences of unprofessionalism, negligence, and even unethical behavior, leading to a polarized perception of the crew's conduct.
Recent Reviews Mention...
“The crew that arrived to delivery were SO professional”
“very professional movers when unpacking”
“crew were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Royal Hawaiian Movers - Oahu has received mixed feedback, with some customers noting prompt and satisfactory resolutions, while many others report a lack of responsiveness and failure to effectively address or compensate for damages and issues.
Recent Reviews Mention...
“did not provide service I paid for”
“did not address issue with stolen items”
“no call back from claims office”
11. Precision & Care
Nationwide Average: 8.01/10
Royal Hawaiian Movers - Oahu receives a mix of reviews, with many customers praising their carefulness and treatment of belongings as their own, while numerous others report significant incidents of damaged, mistreated, or stolen items.
Recent Reviews Mention...
“Christmas ornaments were stolen”
“careful with our things”
“exercised extreme care with our belongings”
Customer Insights
Cost: $ 21861.00 from 4 historical data points
Local Move Duration: 4 hours from 31 reviews
Interstate Move Duration: 4 days from 16 reviews
Great Crew Members
Ikaika | great leader and provided drinks |
Antero, Primo, Harry | worked hard and were careful with our things |
Ivan, Ronson, Jerry | crew were professional, courteous and careful |
BJ, Rob | BJ & Rob were very professional and thorough |
Emilie | Emilie was great with communication |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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