Aloha International Moving Services, Inc. is a reputable moving company based in Kapolei, Hawaii, serving customers for the past 28 years. They provide a wide variety of moving services, including local, mainland, and international moves, as well as business relocation services. As one of many exceptional movers in Honolulu, HI, they handle over 4,000 moves per year and have moved a total of 17.6 million miles for their customers. The company, founded in 1995, has grown into one of the largest and most respected moving companies in Hawaii and worldwide, with a highly secure warehouse boasting 1.2 million cubic feet of storage space. With a strong emphasis on personalized customer service and years of experience, Aloha International Moving Services is a trusted company for any relocation needs.
Aloha International Moving Services, Inc.
Moving Services
- Local Moves
- Mainland Moves
- International Moves
- Business Moves
- Estate Services
- Freight Forwarding
- Hotel Installations
- Military Moving Services
- Moving To Hawaii
- Moving To Mainland
Hawaii Moving License
Active
Last Checked: 10/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Aloha International Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Aloha International Moving Services, Inc. receives mixed reviews, with many customers praising their moving experience and professionalism, while others report significant issues with service and damage to items.
Recent Reviews Mention...
“great work by movers but had issues”
“Completely unprofessional and items missing”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Aloha International Moving Services, Inc. typically demonstrates strong adherence to scheduled times with most customers noting timely arrivals and on-the-dot service, despite a few reports of significant delays or no-show incidents.
Recent Reviews Mention...
“One employee arrived 2 hours early”
“sporadic start times led to unpredictability”
“arrived about 3 hours late”
3. Affordability
Nationwide Average: 7.69/10
Aloha International Moving Services, Inc. generally offers reasonable pricing options according to customers, though some find it extremely expensive for the service provided.
Recent Reviews Mention...
“basically double charged after pickup”
“pay the extra money and go with a more trusted moving company”
“chose the company because the price was right”
4. Communication
Nationwide Average: 7.53/10
Aloha International Moving Services, Inc. has mixed feedback, with customers experiencing extremes of both highly responsive and commendably thorough interactions, contrasted by significant difficulties in response times, perceived rudeness, and ineffective communication in certain instances.
Recent Reviews Mention...
“Tim was very responsive and communicated with us”
“addressed all my questions with a smile”
“they are friendly”
5. Stick to Prices
Nationwide Average: 5.99/10
Aloha International Moving Services, Inc. generally receives praise for accurate estimates and even lowering final costs below initial estimates, though there has been an instance of attempted overcharging based on move weight.
Recent Reviews Mention...
“charged more than the contract stated”
“final costs were lower than estimate”
“they excessively use materials to inflate prices”
6. Speed
Nationwide Average: 8.58/10
Aloha International Moving Services, Inc. overwhelmingly impresses with their efficiency and promptness in executing moves, despite a few criticisms regarding organization and engagement.
Recent Reviews Mention...
“Took over 10 hours for a small house”
“Worked quickly but were very thorough.”
“they're fast”
7. Friendliness
Nationwide Average: 8.91/10
Aloha International Moving Services, Inc. generally provides a positive and amicable service experience, though there are a few instances of negative interactions according to customer feedback.
Recent Reviews Mention...
“they are friendly”
“they were very respectful”
“entire crew showed professionalism, were courteous and patient”
8. Will Hire Again
Nationwide Average: 8.18/10
Aloha International Moving Services, Inc. receives a mixed sentiment from customers, with a clear divide between those expressing high satisfaction and willingness to rehire and others expressing dissatisfaction and reluctance to use their services again.
Recent Reviews Mention...
“would consider hiring again”
“Would not hire again due to the experience”
“would not hire again due to overcharging”
9. Professionalism
Nationwide Average: 8.31/10
Aloha International Moving Services, Inc. receives a wide range of feedback, acknowledging instances of high professionalism and respect from the crew but also significant criticism for carelessness, damage, and unprofessional behavior in handling customer belongings.
Recent Reviews Mention...
“Unprofessional behavior and missing items”
“very professional conduct”
“very respectful and helpful all day”
10. Conflict Handling
Nationwide Average: 4.07/10
Aloha International Moving Services, Inc. demonstrates a mixture of responses ranging from helpful and apologetic actions to consistent neglect and inefficiency in addressing damages and customers' issues.
Recent Reviews Mention...
“apologetic and made a hole right”
“no agent has come to assess damages after 2 months”
“Were flexible about postponing delivery date”
11. Precision & Care
Nationwide Average: 8.01/10
Aloha International Moving Services, Inc. has received mixed feedback, with several customers reporting damages and mishandling alongside others praising their careful handling and protection measures.
Recent Reviews Mention...
“put a hole in my wall”
“Missing multiple large items and damage”
“nothing was damaged”
Customer Insights
Local Move Duration: 6.5 hours from 6 reviews
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
| Tim McAllister | Tim was very responsive and communicated with us |
| Tim McAllister | addressed all my questions with a smile |
| Levi, Justice, Tino | Worked quickly, were thorough, and took great care. |
| Tim | great communication and assistance |
| Tim McAllister | Tim made setup enjoyable and respected promises |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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