City Moving is a reliable moving company based in Los Angeles, California, providing a range of services to help make your move stress-free. They specialize in long-distance and commercial moving, as well as auto shipping and storage solutions. Their storage facilities are monitored and inspected by the Department of Defense, ensuring the highest standards of safety. As movers in Honolulu, HI, City Moving is dedicated to providing top-notch customer service and goes the extra mile to ensure your complete satisfaction. With their dependable team, you can trust them to handle your move efficiently and professionally.
City Moving
Moving Services
- Long Distance Moving
- Commercial Moving
- Storage
- Auto Shipping
- Packing
- Box Delivery
- Crating
- City Crate Cleaning
- Make a payment
- Careers
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Summarized Review of City Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.63/10
Nationwide Average: 8.44/10
City Moving is highly praised for its exceptional service, professionalism, and efficiency, although a few customers reported dissatisfaction, highlighting issues with service level and handling.
Recent Reviews Mention...
“everyone was kind, friendly, and helpful”
“great job by movers”
“informative, prompt, and thorough made it great service”
2. Punctuality
8.24/10
Nationwide Average: 8.07/10
City Moving generally receives high praise for their timely and prompt service, despite a few reports of delays and inconsistencies.
Recent Reviews Mention...
“prompt responses indicate punctuality”
“treated in a timely manner”
“arrived ahead of time”
3. Affordability
8.59/10
Nationwide Average: 7.69/10
City Moving is highly appreciated for its reasonable pricing and better-than-expected quotes, although there were a few isolated complaints about pricing practices.
Recent Reviews Mention...
“very reasonably priced service”
“reasonably priced compared to others”
“picked for their cost”
4. Communication
8.16/10
Nationwide Average: 7.53/10
City Moving generally receives high praise for being responsive, informative, and professional in their interactions, though there are a few noted instances of poor responsiveness and lack of communication.
Recent Reviews Mention...
“answered my questions every step of the way”
“informative and prompt in responses”
“respectful and timely communication from the start”
5. Stick to Prices
6.03/10
Nationwide Average: 5.99/10
City Moving generally adheres to their original quotes, however, there are notable instances of significant cost increases and complaints regarding contractual and payment issues.
Recent Reviews Mention...
“no indication of price change, so stuck to quoted price”
“stuck to the quoted price”
“cost us an additional $2,000+ in repairs”
6. Speed
8.74/10
Nationwide Average: 8.58/10
City Moving has overwhelmingly received positive feedback for their quick and efficient services, despite a couple of notable exceptions regarding slow starts and delayed deliveries.
Recent Reviews Mention...
“worked really hard and quick”
“fast at both ends of the move”
“friendly fast”
7. Friendliness
8.99/10
Nationwide Average: 8.91/10
City Moving is overwhelmingly perceived as kind, professional, and respectful, with virtually all reviews highlighting their positive and courteous interactions, despite a few isolated reports of unprofessional attitudes.
Recent Reviews Mention...
“everyone was kind and friendly”
“very kind and friendly”
“movers were described as professional”
8. Will Hire Again
8.3/10
Nationwide Average: 8.18/10
City Moving overwhelmingly receives favorable feedback, with the vast majority expressing a strong likelihood to use their services again despite a small fraction of customers having negative experiences.
Recent Reviews Mention...
“would definitely use City Moving again”
“super happy and grateful, would hire again”
“would strongly recommend using this company again”
9. Professionalism
8.46/10
Nationwide Average: 8.31/10
City Moving consistently receives positive feedback for their knowledgeable, helpful, and professional approach, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“crew was knowledgeable and helpful”
“appreciated their professionalism”
“professional and careful movers”
10. Conflict Handling
2.41/10
Nationwide Average: 4.07/10
City Moving overwhelmingly demonstrates an unwillingness to adequately address or compensate for their mistakes, with rare exceptions where they responded positively to minor issues.
Recent Reviews Mention...
“refused to right any wrongs”
“no effort to compensate for mishandled items”
“handled a damaged box responsibly”
11. Precision & Care
7.85/10
Nationwide Average: 8.01/10
City Moving generally performs exceptionally well, with numerous reports of careful handling and intact deliveries, though there are some instances of damage and carelessness mentioned.
Recent Reviews Mention...
“very careful with all items, including fragile ones”
“fast, careful and no damage to belongings”
“items labeled fragile and carefully repacked”
Customer Insights
Cost: $ 3264.00 from 3 historical data points
Interstate Move Duration: 27 days from 12 reviews
Great Crew Members
| Ryan, Teddy, Nick, Richard | everyone was kind, friendly, and helpful |
| RICHARD,NICK | RICHARD for setting up billing and logistics, NICK for great care on unloading |
| Andre,Richard | Andre got everything set up, Richard took over once I paid |
| George, Danny | great move coordination and sales |
| George, Ed | George and Ed walked us through every step and were helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Honolulu Moving Services
