Move Happy is a full-service moving company with over 30 years of experience, having relocated people and businesses since 1991. Based in Los Angeles, the company's service area includes local, long-distance, and international moves, as well as specialized services for Hawaii and military relocations. As a one-stop shop for all moving needs, Move Happy offers packing, storage, and delivery services, with a guaranteed price pledge and a 4.9/5 customer rating. The company's highly-trained staff and comprehensive moving solutions distinguish them from other competitors in the industry.
Move Happy
Moving Services
- Long Distance Moving
- Local Moving
- Hawaii Moving
- Military Relocation
- International Moving
- Furniture Moving
- Full furniture packing and wrapping
- Protection services
- Expert packing services
- Inventory tracking
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Summarized Review of Move Happy
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.48/10
Nationwide Average: 8.44/10
Move Happy generally receives high praise for their moving services, with many customers commending the company's exceptional service, efficiency, and professionalism, though there are notable instances of significant dissatisfaction regarding damages and organizational issues.
Recent Reviews Mention...
“Move Happy delivered all belongings in good condition”
“great service by movers”
“One of the best experiences with movers”
2. Punctuality
7.59/10
Nationwide Average: 8.07/10
Move Happy generally shows up on time and is ready to work, with the majority of feedback highlighting their promptness and only a few instances of tardiness.
Recent Reviews Mention...
“delivered within the wide time frame provided”
“on time and ready to get the job done”
“showed up on time”
3. Affordability
7.15/10
Nationwide Average: 7.69/10
Move Happy is generally seen as offering excellent value for money, despite an occasional complaint about pricing changes.
Recent Reviews Mention...
“extremely expensive after quote change”
“very reasonably priced”
“prices were very reasonable”
4. Communication
7.73/10
Nationwide Average: 7.53/10
Move Happy generally receives high praise for exceptional interaction and proactive updates, despite a few significant grievances regarding unresponsiveness and lack of timely information from some customers.
Recent Reviews Mention...
“there was not enough communication”
“Great communication from the crew”
“they don't respond to my claim.”
5. Stick to Prices
4.62/10
Nationwide Average: 5.99/10
Move Happy has mixed feedback, with complaints about additional charges and praises for accurate final bills aligning with initial quotes.
Recent Reviews Mention...
“did not stick to the "binding quote"”
“required payment for unexpected "long haul" charges.”
“Boogie helped keep the cost to the original quote”
6. Speed
8.11/10
Nationwide Average: 8.58/10
Move Happy generally receives glowing reviews for being fast and efficient, despite a few complaints about delays and carelessness.
Recent Reviews Mention...
“threw boxes down stairs, not careful.”
“took almost four hours for a 1.5 hours job.”
“work complete under three hours”
7. Friendliness
8.71/10
Nationwide Average: 8.91/10
Move Happy overwhelmingly receives praise for their personable, helpful, and exceptionally friendly service, despite a few isolated incidents of negative behavior.
Recent Reviews Mention...
“kept making us laugh the whole time”
“behavior indicates they are not friendly.”
“delivery driver was extremely rude”
8. Will Hire Again
8.32/10
Nationwide Average: 8.18/10
Move Happy enjoys overwhelmingly positive feedback, with a majority of customers expressing strong recommendations and intentions to reuse their services, despite a small minority of dissatisfied voices.
Recent Reviews Mention...
“needed to go with a different company”
“recommend this company and would hire again”
“Will update once we get the goods”
9. Professionalism
7.42/10
Nationwide Average: 8.31/10
Move Happy generally receives high praise for their crew's professional demeanor and handling of moves, despite a few reports of unprofessional behavior and handling issues.
Recent Reviews Mention...
“professional handling of items”
“Clarenz, Josiah, and Gary were professional”
“unprofessional, throwing items and causing damage.”
10. Conflict Handling
4.23/10
Nationwide Average: 4.07/10
Move Happy demonstrates a significant disparity in customer experiences, where some customers report excellent remediation efforts while others experience neglect and unfulfilled promises.
Recent Reviews Mention...
“no response to filed claim.”
“no attempt to remedy the situation despite contacts”
“offered $30 for a $1500 lost bed frame.”
11. Precision & Care
7.42/10
Nationwide Average: 8.01/10
Move Happy generally receives high praise for their meticulous and careful approach, despite a few reports of mishandling resulting in damage.
Recent Reviews Mention...
“ensured safe movement and professional handling”
“really careful with all of our belongings”
“items thrown and damaged, couch snapped in half.”
Customer Insights
Interstate Move Duration: 4 days from 3 reviews
Great Crew Members
| Clarenz,Josiah,Gary | Professional, efficient, and thorough with our packing |
| Tim Conner | THE BEST! Thank you so much Tim |
| John | John was very helpful and caring |
| John | went the extra mile, a pleasure to work with |
| Jon | made us feel comfortable with our move and personal belongings |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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