Established by Gabriel Gross in 2005, Hero Moving Hawaii Inc is a full-service moving company based in Oahu. Offering a range of services such as residential, commercial moving, inter-island moving, container loading and unloading, packing supplies and delivery, and long-term storage solutions; it aims to make the process as effortless as possible within the Hawaiian Islands. Devoted to making a difference in the local community, they put a premium on exceptional customer service along with their moving assistance. When it comes to fast and efficient movers in Honolulu, HI, this company certainly holds its own.
Hero Moving Hawaii Inc
Moving Services
- LOCAL MOVING
- INTER-ISLAND MOVING
- COMMERCIAL MOVING
- CONTAINER LOADING & UNLOADING
- PACKING SUPPLIES & DELIVERY
- LONG TERM STORAGE
Hawaii Moving License
Active
Last Checked: 10/21/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hero Moving Hawaii Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.12/10
Nationwide Average: 8.44/10
Hero Moving Hawaii Inc receives praise for their professionalism, efficient and courteous service, with some customers describing exceptionally positive experiences; however, there are a few reports of feeling overcharged and dissatisfaction due to service and damages.
Recent Reviews Mention...
“Thank you so much for your professionalism”
“great job by movers but felt ripped off”
“Edwardo, Leeland, Moses were very professional”
2. Punctuality
8.72/10
Nationwide Average: 8.07/10
Hero Moving Hawaii Inc generally receives high praise for their timeliness and promptness, though there are isolated incidents of significant delays.
Recent Reviews Mention...
“very prompt in their service”
“kept me informed on arrival time”
“turned a 15-minute break into an hour”
3. Affordability
7.16/10
Nationwide Average: 7.69/10
Hero Moving Hawaii Inc receives mixed feedback, with numerous customers appreciating the good value and competitive pricing, while some report significant discrepancies between quotes and final charges.
Recent Reviews Mention...
“mislead and misinformed about the total cost”
“charged an additional $1000 on top of our quote”
“worth it”
4. Communication
8.5/10
Nationwide Average: 7.53/10
Hero Moving Hawaii Inc generally receives praise for their stellar customer service, responsive and thorough communication throughout the moving process, although there are a few incidents of dissatisfaction regarding unresponsiveness and lack of follow-up.
Recent Reviews Mention...
“Your stellar customer service”
“great communication throughout the move”
“response was quick”
5. Stick to Prices
5.84/10
Nationwide Average: 5.99/10
Hero Moving Hawaii Inc has received mixed feedback where multiple customers appreciated their accurate quotes and fair pricing, while others have reported dissatisfaction due to unexpected additional charges and discrepancies between initial quotes and final bills.
Recent Reviews Mention...
“cost was $470 more than quoted”
“none of the hidden extra costs were disclosed”
“issued a credit when billing mistake realized”
6. Speed
9.41/10
Nationwide Average: 8.58/10
Hero Moving Hawaii Inc is highly praised for their efficiency, with numerous customers attesting to their quick, organized, and hardworking moving services, despite a few reports of delays.
Recent Reviews Mention...
“Efficient and quick”
“promptly accommodated moving heavy items”
“communicated really well with each other which created great efficiency”
7. Friendliness
9.57/10
Nationwide Average: 8.91/10
Hero Moving Hawaii Inc consistently receives praise for their professional, courteous, and exceptionally friendly staff, with a single negative remark regarding an individual named Gabe.
Recent Reviews Mention...
“gentlemen team and extremely professional”
“the movers were very nice and helpful”
“everyone was helpful and professional”
8. Will Hire Again
8.79/10
Nationwide Average: 8.18/10
Hero Moving Hawaii Inc is predominantly recommended by customers for future moving services, with many expressing strong intent to use the company again and to recommend them to others, despite a few detractors.
Recent Reviews Mention...
“will use you in the future and highly recommend you”
“would never have hired them for that price”
“I will be using this company again”
9. Professionalism
9.36/10
Nationwide Average: 8.31/10
Hero Moving Hawaii Inc consistently receives praise for their courteous, respectful, and professional team, with only rare mentions of issues regarding time management and skill level.
Recent Reviews Mention...
“Thank you so much for your professionalism”
“Edwardo, Leeland, Moses were very professional”
“extremely professional demeanor”
10. Conflict Handling
3.91/10
Nationwide Average: 4.07/10
Hero Moving Hawaii Inc appears inconsistent, showing occasions of quick remedial action contrasted with several instances of unresponsiveness and lack of follow-up concerning customer issues.
Recent Reviews Mention...
“immediately issued a credit when mistake realized”
“no follow-up after over 2 weeks”
“never reached out to notify me of delays”
11. Precision & Care
8.54/10
Nationwide Average: 8.01/10
Hero Moving Hawaii Inc receives overwhelmingly positive feedback for their meticulous and protective approach to moving belongings, despite a few reports of damage and carelessness.
Recent Reviews Mention...
“care for our furniture/boxes as it was your own”
“wrapped every single item with care”
“they were thorough in their work”
Customer Insights
Cost: $ 2119.00 from 4 historical data points
Great Crew Members
| Edwardo, Leeland, Moses | very professional, efficient, and quick |
| Gabriel, Victor | Gabriel made setup easy, Victor led the move well |
| Jordan,Gabe,Lance,Jared | helpful, professional, hardworking, never complaining |
| Victor, Jordan, Moses | helped effectively with the move |
| Elijah,Jordan,Leland,Chris,Felipe | Elijah & Jordan coordinated well, movers took great care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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