Valley Custom Moving is a full-service moving company headquartered in Treasure Valley, Idaho that provides all types of moves, from large and complex to small and easy. It has the best-trained bearded crew in the business, equipped to handle any type of move with professionalism and care. Whether you want to relocate across town or three hours away, Valley Custom Moving is here for all your needs. From packing individual china pieces to hauling a dresser down the stairs, its professional movers can handle anything you need to be moved into your new home with speed and efficiency. If you’re moving locally or long-distance, Valley Custom Moving can get you from A to B with little stress and worry. If you're looking for more information about moving services in the area, check out the Boise, ID moving services on our website.
Valley Custom Moving
Ranked Top 3 Best Movers in Boise, ID
About Valley Custom Moving
Additional Cities Served: Meridian, Nampa, Caldwell, Twin Falls, Eagle, StarShow More >
Moving Services
- Local moving
- Longdistance moving
- Packing
- Inhome moving
- Delivery
- Loading & unloading
- Commercial moving
- Furniture and misc delivery
- Piano moving
- Gun safes moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Valley Custom Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Valley Custom Moving consistently delivers exceptional service, with customers praising their professionalism, efficiency, and smooth moving experiences, making them highly recommended for their moving services.
Recent Reviews Mention...
“great work by movers”
“great communication and efficient work”
“entire moving process was smooth”
2. Punctuality
Nationwide Average: 8.07/10
Valley Custom Moving consistently demonstrates exceptional timeliness, often arriving exactly on time or even early, with customers frequently noting their on-the-dot arrival and prompt service across various appointments.
Recent Reviews Mention...
“showed up on time and arrived as promised”
“they were on time”
“spot on for pick up and drop off”
3. Affordability
Nationwide Average: 7.69/10
Valley Custom Moving is frequently lauded for offering exceptional value with consistent praise for their reasonable, fair, and competitive pricing, often described as a bargain compared to other companies.
Recent Reviews Mention...
“reasonably priced”
“more than fair”
“the price was the best and more than fair”
4. Communication
Nationwide Average: 7.53/10
Valley Custom Moving consistently demonstrates exceptional responsiveness, clarity, and helpfulness throughout the moving process, with overwhelmingly positive reviews highlighting their proactive, informative, and accommodating interaction with customers.
Recent Reviews Mention...
“great communication from start to end”
“great communication from getting a quote to unloading”
“great to work with every step of the way”
5. Stick to Prices
Nationwide Average: 5.99/10
Valley Custom Moving is consistently praised for their honesty and integrity, delivering on their promises without overcharging, and providing accurate estimates that reflect the final bill.
Recent Reviews Mention...
“actual bill was far less than estimate”
“They are honest”
“they delivered as promised”
6. Speed
Nationwide Average: 8.58/10
Valley Custom Moving consistently receives high praise for their quick, efficient, and hardworking moving teams that often complete jobs ahead of schedule, despite a couple of reviews noting slow movement and a lengthy moving time.
Recent Reviews Mention...
“quick and efficient in wrapping and loading”
“"crew was fast"”
“fast and extremely efficient”
7. Friendliness
Nationwide Average: 8.91/10
Valley Custom Moving consistently demonstrates a high level of courtesy, professionalism, and a positive attitude, making them exceptionally pleasant and accommodating to work with.
Recent Reviews Mention...
“very courteous”
“nice guys and hard workers”
“crew was kind and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Valley Custom Moving has overwhelmingly positive testimonials, with repeated phrases of high recommendation and definitive intentions of rehiring, suggesting exceptional customer satisfaction and loyalty, save for a singular mention of not rehiring due to safety concerns.
Recent Reviews Mention...
“would use them again in a heartbeat”
“will definitely use them again”
“highly recommend VCM and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Valley Custom Moving consistently demonstrates exceptional professionalism, with customers frequently noting their efficiency, hard work, respectful demeanor, and knowledgeable service, despite an isolated incident of perceived incompetence.
Recent Reviews Mention...
“very professional”
“worked hard and conducted themselves professionally”
“professional conduct”
10. Conflict Handling
Nationwide Average: 4.07/10
Valley Custom Moving is generally viewed as being eager to correct mistakes and ensure customer satisfaction, as shown by proactive behavior and apologies, although there was an incident where they were reluctant to adequately compensate for damages.
Recent Reviews Mention...
“Not a single damage implies willingness to right any potential wrongs.”
“very willing to go above and beyond”
“refused to pay for adequate repairs”
11. Precision & Care
Nationwide Average: 8.01/10
Valley Custom Moving consistently receives high praise for their careful and attentive handling of customers’ belongings, ensuring that items, including fragile and valuable pieces, are protected and arrive in excellent condition, despite a few reports of minor damage.
Recent Reviews Mention...
“took very good care of our stuff”
“careful with home and furniture”
“took great care with all of our things”
Customer Insights
Local Move Duration: 5 hours from 13 reviews
Interstate Move Duration: 2 days from 8 reviews
Great Crew Members
| James, Sean, Keenan | nice guys and hard workers |
| Gary P | "Gary was part of the great, hardworking crew" |
| Brant Mccombs | deserved praise for professionalism and efficiency |
| Corey | Corey and his team are incredible |
| Corey | provided quick and efficient quote service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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