Sumo Moving is a locally owned and operated company with over nine years of experience providing commercial and residential moves across Idaho and nationwide. If you are looking for Idaho Falls, ID movers, don't hesitate to check out their services. Located in Rigby, it is licensed and insured in 50 states and holds an A+ rating from the Better Business Bureau. Sumo Moving also specializes in single or specialty item deliveries such as pool tables, gun safes, exercise equipment, and grandfather clocks. All of its customers are guaranteed to receive the best possible service with no hidden fees or surprise charges for long-distance walks or multiple flights of stairs for their move. In addition, Sumo Moving makes it a point to be punctual, so you can rely on its movers to be on time – all of the time.
Sumo Moving LLC
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About Sumo Moving LLC
Additional Cities Served: Twin Falls, Rexburg, Ammon, Chubbuck, Blackfoot, JeromeShow More >
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If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Sumo Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sumo Moving LLC generally delivers exceptional service and professionalism, garnering high praise from customers, though a few reports of dissatisfaction and mishandling do exist.
Recent Reviews Mention...
“Robert was amazing and had great customer service”
“great job by movers”
“worked fast and took good care”
2. Punctuality
Nationwide Average: 8.07/10
Sumo Moving LLC generally receives positive feedback for being on time and communicative, despite a few instances of delays and longer-than-expected service times.
Recent Reviews Mention...
“they delivered 4 days late”
“took double the time expected”
“they were prompt”
3. Affordability
Nationwide Average: 7.69/10
Sumo Moving LLC receives mixed reviews, with some customers feeling they received great value and fair pricing, while others criticize the company for being expensive and raising prices unexpectedly.
Recent Reviews Mention...
“Paying $8700.00 was expensive for the service received.”
“charged $300 for rescheduling”
“price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Sumo Moving LLC consistently excels, as evidenced by their commitment to keeping their clients informed and engaged at every step, with owners personally involved and quick to offer helpful suggestions or responses.
Recent Reviews Mention...
“great at communicating throughout the process”
“owners are super helpful and considerate”
“they communicate well”
5. Stick to Prices
Nationwide Average: 5.99/10
Sumo Moving LLC has mixed reviews but tends towards negative experiences, with several customers reporting being charged extra compared to the initial quote, despite a few praises for honoring the quoted costs without hidden fees.
Recent Reviews Mention...
“charged extra for rescheduling”
“charged for extra time despite the incident”
“only charged for hours worked not quoted”
6. Speed
Nationwide Average: 8.58/10
Sumo Moving LLC is generally regarded as fast and efficient, with many customers noting that the jobs were completed quickly or even ahead of schedule, although there were a few mentions of slower service due to staffing issues or lack of urgency.
Recent Reviews Mention...
“were efficient in the move”
“worked fast”
“get the job done right”
7. Friendliness
Nationwide Average: 8.91/10
Sumo Moving LLC consistently exhibits a warm and respectful demeanor, with staff being described as enjoyable, professional, ethical, hardworking, and polite by satisfied customers.
Recent Reviews Mention...
“they were fun to be around”
“owners are good and honest”
“Even better people”
8. Will Hire Again
Nationwide Average: 8.18/10
Sumo Moving LLC enjoys very strong loyalty from most customers, with many expressing high satisfaction and a desire to use their services again, despite a few instances of significant dissatisfaction.
Recent Reviews Mention...
“would highly recommend them to anyone”
“whole heartedly recommend Sumo Moving”
“would use again”
9. Professionalism
Nationwide Average: 8.31/10
Sumo Moving LLC is largely recognized for its responsible, professional, and customer-focused approach, although there have been a few instances of dissatisfaction regarding management behavior and moving issues.
Recent Reviews Mention...
“very responsible and professional”
“demonstrated professionalism by going the extra mile”
“care about their customers”
10. Conflict Handling
Nationwide Average: 4.07/10
Sumo Moving LLC receives mixed feedback, with some customers appreciating the proactive and supportive approach of the owner to rectify issues, while others express dissatisfaction due to minimal compensation, lack of timely correction, and poor communication regarding service errors.
Recent Reviews Mention...
“Always willing to support their community”
“did not rectify delay without extra fee”
“offered minimal compensation for a significant error”
11. Precision & Care
Nationwide Average: 8.01/10
Sumo Moving LLC typically receives high praise for their meticulousness and professionalism, though a few customers report significant but isolated incidents of damage or neglect.
Recent Reviews Mention...
“very careful with floors and walls, no scratches or dents”
“took care of my items”
“Wooden furniture was scratched and damaged.”
Great Crew Members
| Robert | Robert was amazing and managed a heavy item well |
| Jared | crew were awesome and got the job done |
| Iain, Josh | went the extra mile and were fun during the move |
| Jared, Bryce | Jared & Bryce were amazing |
| Zach, Nate | Packed everything and worked hard |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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