Boyer-Rosene Bekins is a professional moving company that serves Chicago, Arlington Heights, and the surrounding suburbs. It’s proud to have been in business for over 50 years, meeting and exceeding customer expectations every step of the way. Boyer-Rosene Bekins is an agent of Bekins Van Lines, and as such, it has the backing of a logistical powerhouse to provide residential, commercial, and international relocation services. Whether you’re moving in Chicagoland or looking for movers in Joliet, IL, Boyer-Rosene Bekins has the expertise to make your move as smooth and manageable as possible. Aside from full-service packing services and storage solutions, it also offers military moves, medical office relocations, and other specialty services.
Boyer-Rosene Bekins
About Boyer-Rosene Bekins
Additional Cities Served: Waukegan, Arlington Heights, Bolingbrook, Schaumburg, Palatine, Mount ProspectShow More >
Moving Services
- Residential Moves
- Commercial Moves
- International Moves
- Specialized Moves
- Global Logistics
- Storage
- Office Relocations
- Pre and Post Move Consultation & Services
- Healthcare Moving
- Data Centers and IT Transition Management
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Boyer-Rosene Bekins?
Error. Please try again later.
Summarized Review of Boyer-Rosene Bekins
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Boyer-Rosene Bekins generally receives high praise for their professional and efficient service, though there are some reports of dissatisfaction due to extra charges and item damage.
Recent Reviews Mention...
“fair quote but charged for extra hours”
“items were damaged”
“The packing and storage was great”
2. Punctuality
Nationwide Average: 8.07/10
Boyer-Rosene Bekins generally receives praise for being on time and following schedules, although there are several notable instances of frustration due to significant delays and a lack of communication when not meeting scheduled times.
Recent Reviews Mention...
“very responsive and on time with everything”
“they were on time”
“kept everything on schedule”
3. Affordability
Nationwide Average: 7.69/10
Boyer-Rosene Bekins receives mixed feedback, with numerous customers praising their reasonable rates and efforts to stay within budget, while others criticize them for unexpected and excessive costs.
Recent Reviews Mention...
“expensive move”
“great value”
“most expensive moving company”
4. Communication
Nationwide Average: 7.53/10
Boyer-Rosene Bekins generally receives high praise for being responsive and helpful, although there are notable instances of poor communication and customer service issues from dissatisfied clients.
Recent Reviews Mention...
“Pedro was extremely nice”
“rushed through paperwork and poor communication”
“very responsive and great communication throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
Boyer-Rosene Bekins has received mixed reviews, with several customers praising accurate estimates and adherence to the initial quote, while others report charges for additional hours, unagreed fees, and a failure to honor insurance claims or the original quoted prices.
Recent Reviews Mention...
“charged for three additional bogus hours”
“got only a % of the insurance coverage expected”
“Laura's estimate was spot on”
6. Speed
Nationwide Average: 8.58/10
Boyer-Rosene Bekins generally receives high praise for their efficiency and quick service, though there are a few reports of slow-moving and delays.
Recent Reviews Mention...
“worked very quickly and efficiently”
“team was efficient”
“pick up guys loaded my furniture very fast”
7. Friendliness
Nationwide Average: 8.91/10
Boyer-Rosene Bekins overwhelmingly receives praise for its professional, courteous, and polite staff, though there are a few isolated complaints about rudeness and negative experiences.
Recent Reviews Mention...
“crew was very professional”
“polite and helpful people”
“fantastic crew implies friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Boyer-Rosene Bekins receives strong positive feedback suggesting many customers would return for future services, despite a minority expressing deep dissatisfaction and a refusal to use the company again.
Recent Reviews Mention...
“cannot do business in the future”
“would not hire them again due to the experience”
“chose to not fight and chalked it up to the moving experience”
9. Professionalism
Nationwide Average: 8.31/10
Boyer-Rosene Bekins generally receives high praise for their professional conduct and efficiency, although there are isolated complaints regarding unpreparedness and unprofessional behavior.
Recent Reviews Mention...
“crew was very professional”
“unprepared with proper equipment”
“crew conducted themselves very professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Boyer-Rosene Bekins generally appears to be accused of poor conflict resolution and customer dissatisfaction, despite a few instances where they have successfully resolved issues and repaired damages.
Recent Reviews Mention...
“did not take responsibility for damage”
“never got real proof of bill calculations”
“no adjustment or refund as promised”
11. Precision & Care
Nationwide Average: 8.01/10
Boyer-Rosene Bekins generally receives high praise for being careful and respectful, though there is a significant number of customers dissatisfied due to damages and mishandling of their belongings.
Recent Reviews Mention...
“items were damaged, and no wrapping was offered”
“box fell out and glass shattered, items ruined by water leak”
“everything was moved to the proper location undamaged”
Customer Insights
Interstate Move Duration: 5 days from 10 reviews
Great Crew Members
| Pedro | Pedro was extremely nice |
| Ben | Ben deserved praise for overall fantastic work |
| Sahid | Sahid and his team are the best |
| Anna,Laura | assisted with moving process and accurate estimate |
| Anna,Preston | Anna held my hand through the process, Preston was thoughtful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Boyer-Rosene Bekins
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Joliet Moving Services
Nearby Cities
