Zip Moving and Storage is a top-rated Chicago moving company that serves the Midwest and nearby areas. It began in 2014 in Rockville, Maryland, and has since expanded its operations to include Illinois, Georgia, Virginia, and Washington, D.C. Zip offers state-to-state moves, commercial relocations, professional packing services, and secure storage solutions for both short and long-term needs. Its movers are licensed, insured, and accredited by the AMSA with ProMover status. Zip’s vast experience, knowledge, and use of modern technology set it apart from most companies. Unlike most other movers, Zip’s trucks are equipped with a ramp for quick and safe loading of special cargo, such as pianos, laundry appliances, and motorcycles. This company does not charge hidden fees. It is upfront with its prices, so there will be no surprises when you get the bill. Looking for more moving options? You might want to check out other movers in Baltimore, MD.
Zip Moving and Storage
About Zip Moving and Storage
Additional Cities Served: Aurora, Naperville, Wheaton, Downers Grove, Lombard, Carol StreamShow More >
Moving Services
- Apartment Moving
- Residential Moving
- Office and Commercial Moving
- Packing Services
- Labor Only
- Storage Service
- Long-Distance Moving
- Furniture Disposal
- Senior Moving
- Small Move
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Zip Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Zip Moving and Storage generally receives high praise for its professionalism, efficiency, and exceptional moving services, despite a few reports of negative experiences.
Recent Reviews Mention...
“Erick and his crew were very professional and efficient”
“wouldn't recommend”
“great service overall”
2. Punctuality
Nationwide Average: 8.07/10
Zip Moving and Storage generally receives high praise for their timeliness and promptness, with most customers reporting on-time arrivals and efficient scheduling, despite a few instances where delays and scheduling changes were noted.
Recent Reviews Mention...
“were punctual in their arrival”
“they were on time”
“they didn't show up”
3. Affordability
Nationwide Average: 7.69/10
Zip Moving and Storage generally receives praise for its reasonable pricing and competitive rates, offering good value and often coming in under budget, though there are notable instances of customer dissatisfaction regarding unauthorized charges and costs exceeding estimates.
Recent Reviews Mention...
“charged credit card without authorization”
“unauthorized charges to my credit card”
“demanded more money and very expensive mistake”
4. Communication
Nationwide Average: 7.53/10
Zip Moving and Storage generally exhibits strong and effective communication with their clients, as most report very positive experiences with responsive and attentive staff, although there are a few instances of dissatisfaction concerning responsiveness and reliability.
Recent Reviews Mention...
“lied during phone calls”
“very communicative”
“very communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Zip Moving and Storage generally maintains transparency and honesty, often matching or coming in under the initial estimate, despite a handful of reports of unanticipated charges and price discrepancies.
Recent Reviews Mention...
“did not stand by warrantees”
“accurate and fair estimate”
“did not stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Zip Moving and Storage generally receives high praise for their efficiency and quick service, despite a few reports of perceived slowness or issues with items being left behind.
Recent Reviews Mention...
“all packed and loaded in within an hour and a half”
“did the move quickly and efficiently”
“moved much faster”
7. Friendliness
Nationwide Average: 8.91/10
Zip Moving and Storage generally receives high praise for their polite, courteous, and professional team, although there are a few reports of hostile and intimidating behavior.
Recent Reviews Mention...
“they were very friendly”
“very friendly”
“very patient moving team”
8. Will Hire Again
Nationwide Average: 8.18/10
Zip Moving and Storage has received glowing recommendations from the majority of customers who express high satisfaction and a strong likelihood to rehire, with only a few dissatisfied voices stating they would not use the service again.
Recent Reviews Mention...
“definitely recommend Zip Moving and Storage”
“wouldn't recommend”
“highly recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Zip Moving and Storage receives predominantly high praise for their efficient, courteous, and professional conduct, despite a few instances of dissatisfaction concerning unprofessional behavior and inexperience.
Recent Reviews Mention...
“packing was very professional and efficient”
“they were very professional”
“used subcontractors the whole way through”
10. Conflict Handling
Nationwide Average: 4.07/10
Zip Moving and Storage shows a polarized performance with several instances of disregarding customer complaints about reimbursement and damages, alongside a few occasions where they demonstrated understanding and efforts to address issues.
Recent Reviews Mention...
“completely ghosted us about reimbursement”
“did not right the wrongs and stole items”
“refused to acknowledge their mistake”
11. Precision & Care
Nationwide Average: 8.01/10
Zip Moving and Storage appears to have a strong reputation for meticulous and protective measures in transporting their customers' belongings, with a noteworthy number of positive experiences overshadowing some instances of damage and mishandling.
Recent Reviews Mention...
“provided wrapping and packing to ensure no damage during transport”
“took great care when moving furniture”
“careful with all my belongings”
Customer Insights
Cost: $ 2246.00 from 4 historical data points
Local Move Duration: 3 hours from 13 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Erick | Erick and crew were punctual and efficient |
| Alex | Alex and his help were both fantastic |
| Francis | Francis and his team did great |
| Robin Hernandez, Alfredo, Edgar | best experience with them |
| Eduardo Aguilar, Denis Diaz | outstanding job and took great care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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