AB&C Moving and Delivery is a small, locally-owned full-service moving company. It has a team of residential moving experts who have been transporting household goods in the Belleville area and across Illinois for over 15 years. What makes them stand out amongst the diverse movers in Belleville, IL is their commitment to in-house moving, office moves, assisted living transitions, and military relocations. No job is too big or small. Its professional movers will take care of everything for you, from packing and unpacking to loading and unloading. They move specialty items as well, such as safes, pool tables, and all types of pianos. If you need moving supplies, AB&C Moving and Delivery sells the cheapest boxes in town – you won’t find better prices. So, let the seasoned pros at AB&C Moving and Delivery handle your next move. They will keep everything safe during transport.
AB&C Moving and Delivery
About AB&C Moving and Delivery
Additional Cities Served: O'Fallon, Granite City, Alton, East St. Louis, Edwardsville, CollinsvilleShow More >
Illinois Moving License
Permanent
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Summarized Review of AB&C Moving and Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
AB&C Moving and Delivery receives mixed reviews, with some clients citing exceptional service and professionalism, while others report dissatisfaction due to inconsiderate behavior and damage to items.
Recent Reviews Mention...
“great experience”
“Excellent service”
“Jack and Marco moved more in two hours than I could in two days”
2. Punctuality
Nationwide Average: 8.07/10
AB&C Moving and Delivery has received mixed reviews ranging from praise for their promptness and reliability to numerous complaints about significant delays and unprofessionalism, suggesting inconsistency in their time management.
Recent Reviews Mention...
“they arrived on time”
“they were ready as soon as we landed”
“The guys arrived on time”
3. Affordability
Nationwide Average: 7.69/10
AB&C Moving and Delivery is generally viewed as less affordable than expected, with instances of high charges, although some find their pricing reasonable depending on the location.
Recent Reviews Mention...
“worth EVERY PENNY”
“extremely great value”
“not the cheapest but very reasonable”
4. Communication
Nationwide Average: 7.53/10
AB&C Moving and Delivery consistently falls short in providing clear answers, following directions, and responding to complaints effectively, overshadowing the rare positive interactions like the delightful phone service from Shirley.
Recent Reviews Mention...
“Aaron was very helpful and friendly”
“very nice people and professional”
“very responsive when arranging delivery”
5. Stick to Prices
Nationwide Average: 5.99/10
AB&C Moving and Delivery frequently charges customers more than the initial quotes, with unexpected cost increases, longer-than-quoted service hours without proportional refunds, higher final bills, and insistence on full payment even in the event of damages.
Recent Reviews Mention...
“did not stick to quoted prices and time”
“job well under the quoted timeframe”
“provided an accurate estimate of cost”
6. Speed
Nationwide Average: 8.58/10
AB&C Moving and Delivery generally appears to have customer complaints about being slow and inefficient, with experiences of wasted entire days and prolonged moves due to extended lunch breaks and slow working pace, despite an instance where they were noted as fast and courteous.
Recent Reviews Mention...
“Worked efficiently”
“Super quick”
“completed our move in a very timely manner”
7. Friendliness
Nationwide Average: 8.91/10
AB&C Moving and Delivery generally receives mixed feedback, with some customers finding them very courteous and delightful, while others have had negative encounters where the crew was unprofessional and lacked empathy.
Recent Reviews Mention...
“Very friendly”
“they were very courteous”
“Aaron was very friendly and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
AB&C Moving and Delivery has mixed reviews, with some customers expressing high satisfaction and strong recommendations, while others state a clear unwillingness to rehire due to negative experiences and unprofessionalism.
Recent Reviews Mention...
“highly recommend them to friends and family”
“would hire again”
“I HIGHLY recommend them”
9. Professionalism
Nationwide Average: 8.31/10
AB&C Moving and Delivery has received mixed feedback, with some clients finding them extremely professional and others criticizing the crew for a lack of professionalism and inappropriate behavior.
Recent Reviews Mention...
“professional”
“Aaron & Cody were professional”
“professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
AB&C Moving and Delivery is largely perceived as unhelpful and unapologetic, with customers frequently experiencing frustration due to inadequate reimbursement and unresolved damages, despite occasional apologies.
Recent Reviews Mention...
“did not show willingness to address the issues”
“Owner's willingness to fix it, but still a hassle.”
“went out of their way to accommodate me”
11. Precision & Care
Nationwide Average: 8.01/10
AB&C Moving and Delivery shows inconsistent performance, with some customers praising their carefulness while others report significant damage to items and property.
Recent Reviews Mention...
“kind and thoughtful about her stuff”
“took great care with paintings and figurines”
“Protected the furniture during the move”
Customer Insights
Local Move Duration: 3.5 hours from 7 reviews
Great Crew Members
Adam, Zach | great and worked efficiently, very friendly |
Jack,Marco | Jack and Marco were amazing and pleasant to work with |
Jackson, Marco, Aaron | Jackson and Marco were courteous and professional, Aaron was helpful and friendly |
Aaron, Cody | Aaron & Cody were professional and protected furniture |
Aaron, | Aaron was very friendly and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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