Boyer-Rosene is a premier Bolingbrook, IL-based moving company serving the greater Chicagoland area for over 50 years. As one of the nation’s top moving and storage providers, Boyer-Rosene has moved families and businesses of all sizes, from local to long-distance. As an agent for Bekins Van Lines, the company has access to a network of over 400 locations throughout the country making it the ideal choice for customers moving out-of-state. It also has the logistics and workforce to handle transport, delivery, and relocation to a new home, office, or overseas. The company also specializes in industrial relocations, tradeshow transportation, records management, and storage. Boyer-Rosene also provides free boxes with every move and a move coordinator to help you through the process. Over the years, it has won various awards for excellence in the moving industry and is heavily involved in the community, supporting local and nationwide causes. If you are searching for Naperville, IL movers, you can find a list on our website.
Boyer-Rosene Bekins
About Boyer-Rosene Bekins
Additional Cities Served: Bolingbrook, Tinley Park, Downers Grove, Plainfield, Lombard, BartlettShow More >
Moving Services
- Residential Move
- Commercial Move
- International Move
- Specialized Move
- Global Logistics
- Storage
- Office Relocations
- OnSite Estimates with Competitive Pricing
- Professional IT Transition Management
- Furniture disassembly, relocation, installation, reconfiguration and liquidation
Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Boyer-Rosene Bekins
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Boyer-Rosene Bekins overwhelmingly receives praise for its professionalism, efficiency, and courteous service, although a few customers experienced significant issues such as delays, damages, and higher than quoted pricing.
Recent Reviews Mention...
“efficient and courteous”
“great experience from start to finish”
“extremely professional from start to finish”
2. Punctuality
Nationwide Average: 8.07/10
Boyer-Rosene Bekins generally demonstrates reliability and timeliness, with multiple affirmations of early or on-time arrivals, despite a few instances of missed deadlines and appointments.
Recent Reviews Mention...
“move was on time”
“The movers showed up on time”
“no estimate of delivery date, haven't received our shipment”
3. Affordability
Nationwide Average: 7.69/10
Boyer-Rosene Bekins receives mixed reviews, with some customers finding them extremely expensive and others appreciating the value and fairness in pricing.
Recent Reviews Mention...
“extremely expensive with poor outcome”
“overcharged us for our move”
“will take your money”
4. Communication
Nationwide Average: 7.53/10
Boyer-Rosene Bekins generally receives high praise for being responsive, thorough, and providing excellent customer service, though there are a few notable exceptions regarding unprofessional behavior and difficulty in contacting.
Recent Reviews Mention...
“Anna kept us updated with dates and times”
“They explained the process to us”
“can't get any estimate, no call back received”
5. Stick to Prices
Nationwide Average: 5.99/10
Boyer-Rosene Bekins has mixed reviews with numerous customers facing higher than expected charges, though some report accurate estimates and honest service.
Recent Reviews Mention...
“had to dispute for itemized bill and payout”
“Final pricing was much higher than initially quoted”
“hit us with a 30% mark up”
6. Speed
Nationwide Average: 8.58/10
Boyer-Rosene Bekins consistently impressed with their ability to quickly and efficiently move customers into their new homes, often finishing the job faster than anticipated and with great care.
Recent Reviews Mention...
“very efficient with their time”
“finished the move in less time than expected”
“moved us out quickly and into our new home quickly”
7. Friendliness
Nationwide Average: 8.91/10
Boyer-Rosene Bekins consistently provides courteous, professional, and engaging service, despite a few instances of dissatisfaction mainly related to administrative staff.
Recent Reviews Mention...
“they were courteous”
“they are friendly”
“they were professional, friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Boyer-Rosene Bekins has overwhelmingly positive feedback with the vast majority of customers expressing a strong desire to recommend their services and to use them again for future moves, despite a few criticisms relating to damages, reliability, and contractual issues.
Recent Reviews Mention...
“would hire again”
“would recommend them to anyone”
“made a normally stressful situation so much better”
9. Professionalism
Nationwide Average: 8.31/10
Boyer-Rosene Bekins is overwhelmingly praised for the efficiency, respectfulness, and professionalism demonstrated by their moving teams, with isolated complaints not reflecting the overall highly esteemed conduct.
Recent Reviews Mention...
“professional movers on both ends”
“workers were so efficient and careful”
“Driver and mover crews were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Boyer-Rosene Bekins generally appears to struggle, evidenced by multiple accounts of inadequate compensation and denial of claims, notwithstanding a few instances where they are actively working to resolve concerns.
Recent Reviews Mention...
“had to fight for less than deserved payout”
“make a bunch of excuses why they can't get the job done”
“denied all of our claims for damage done”
11. Precision & Care
Nationwide Average: 8.01/10
Boyer-Rosene Bekins generally receives high praise for their respect and carefulness towards customers' possessions, despite a few reports of damage and dissatisfaction.
Recent Reviews Mention...
“arrived with minor damages”
“nothing got damaged”
“boxes fell out and contents were destroyed”
Great Crew Members
Jim Mazzuca, Anna | both provided excellent service and coordination |
Jim | Sales person gave inaccurate estimate |
Paul, Erin | Paul was on top of everything, Erin organized every aspect |
Pablo | Pablo was friendly and cheerful |
Eddie | Eddie did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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