Del's Moving and Storage is a Chicago-based moving company, serving the local metro area since 1985. This family-owned and operated business provides residential and commercial moving services, including packing and unpacking, piano moving, and specialized services for hard-to-pack items. As one of the experienced movers serving Berwyn, IL, Del's Moving and Storage prides itself on offering upfront, honest billing with no hidden charges, and is committed to customer service. They offer additional services such as military moves, assisted living and senior care moves, and hoisting. The company's skilled and professional team has over 30 years of experience in the industry, and they aim to make every move as stress-free as possible for their customers.
Del's Moving and Storage Brookfield
About Del's Moving and Storage Brookfield
Additional Cities Served: New Lenox, Park Forest, Mokena, Frankfort, Brookfield, South BarringtonShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small item moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
- Packing services
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Summarized Review of Del's Moving and Storage Brookfield
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Del's Moving and Storage Brookfield generally receives high praise for its service, highlighting efficiency, professionalism, and satisfaction, despite a few instances of dissatisfaction and negative experiences.
Recent Reviews Mention...
“expected better service based on reviews and social media”
“Randy and his team provided excellent service”
“Movers were on time and efficient.”
2. Punctuality
Nationwide Average: 8.07/10
Del's Moving and Storage Brookfield generally exhibits strong reliability and timeliness in their services, despite a few instances of lateness and scheduling confusion.
Recent Reviews Mention...
“some crew members showed up late”
“They were able to help on the same day I called”
“Movers were on time.”
3. Affordability
Nationwide Average: 7.69/10
Del's Moving and Storage Brookfield generally gets positive feedback for its reasonable pricing and good value, though there are some criticisms about unexpected charges and the final cost exceeding initial quotes.
Recent Reviews Mention...
“The price was right on target with the estimate”
“up charge you tremendously”
“efficient movers at a good price point”
4. Communication
Nationwide Average: 7.53/10
Del's Moving and Storage Brookfield shows a mixed sentiment with complaints about ignored communications and poor customer service, alongside several instances of praised responsiveness and helpful coordination.
Recent Reviews Mention...
“they continue to ignore my pleas”
“no response after communicating damage, cut off communication”
“Randy was quick to respond and coordinate the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Del's Moving and Storage Brookfield has mixed reviews including experiences where they accurately met their quotations as well as instances of charging more than initially quoted or asking for extra fees.
Recent Reviews Mention...
“The price matched the estimate given that morning”
“charged for time not used”
“were right on their estimate”
6. Speed
Nationwide Average: 8.58/10
Del's Moving and Storage Brookfield is highly regarded for their efficiency and ability to complete moves quickly, despite a few instances of dissatisfaction regarding slow service and mishandling.
Recent Reviews Mention...
“Efficient in moving.”
“finished within 30 minutes of estimate”
“got the job done in about 1/2 the time”
7. Friendliness
Nationwide Average: 8.91/10
Del's Moving and Storage Brookfield generally receives high praise for their polite, professional, and friendly team, despite a few instances of perceived unprofessionalism or negative behavior.
Recent Reviews Mention...
“crew joked and seemed unprofessional”
“His team was really hard working, friendly, and helpful”
“Really nice guys.”
8. Will Hire Again
Nationwide Average: 8.18/10
Del's Moving and Storage Brookfield has a notable majority of customers expressing high satisfaction and a definite intent to use their services again, despite a minority of dissatisfied voices.
Recent Reviews Mention...
“would not hire again due to unresolved issues”
“would not recommend or hire again”
“So thankful for their service, implying I would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Del's Moving and Storage Brookfield generally receives high praise for their conduct, efficiency, and professionalism, notwithstanding a few reports of unprofessional behavior and damage.
Recent Reviews Mention...
“less professional than expected”
“The crew conducted themselves well during the move”
“responsive and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Del's Moving and Storage Brookfield generally shows a lack of responsiveness and effectiveness in resolving issues, despite isolated instances of effort and accommodation.
Recent Reviews Mention...
“they did not resolve the matter of my missing belongings”
“failed to communicate after damage reported”
“claimed refund for lost items but never did”
11. Precision & Care
Nationwide Average: 8.01/10
Del's Moving and Storage Brookfield has received mixed reviews, with several accounts of damage and loss, but a substantial number of customers report meticulous care and professionalism.
Recent Reviews Mention...
“witnessed items being dropped and damaged”
“lost expensive items”
“handled our furniture with care”
Customer Insights
Hourly Minimum: 4 hours from 4 reviews
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Dave B, Charlie, Chico | extremely hard workers and very polite |
| Noah, Andre, Michael, Julian | hustle and work super hard, very professional and polite |
| Mario, Esteban | professional, caring and speedy |
| Alex | Alex deserves praise for great service provided |
| Mario, Tony | courteous, fast, clean and professional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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