Aaron Bros Moving System, Inc. is a reliable moving and self-storage service provider based in Chicago, Illinois. Established in 1969, the company boasts over 50 years of experience in the field, offering an array of services including residential and commercial moving, office moving, packing services, and disposal services among others. The company takes pride in their reputation within the local Chicago community for providing affordable, quality service. They also operate four self-storage facilities around the city. An integral part of the local community, Aaron Bros Moving System, Inc. is also invested in local endeavors such as fighting hunger and providing employment opportunities.
Aaron Bros Moving System, Inc.
About Aaron Bros Moving System, Inc.
Additional Cities Served: Evanston, Schaumburg, Tinley Park, Oak Lawn, Oak Park, GlenviewShow More >
Moving Services
- Self Storage
- Residential Movers
- Commercial Movers
- Office Moving
- Packing Services
- Local Moves
- Long Distance Moves
- Piano Movers
- Antique Movers
- Storage Spaces
Illinois Moving License
Permanent
Last Checked: 01/21/22Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Aaron Bros Moving System, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Aaron Bros Moving System, Inc. has garnered mixed reviews ranging from exceptional praise for their efficiency and professionalism to strong criticism for unreliable service, unprofessionalism, and damage, creating a polarized customer sentiment.
Recent Reviews Mention...
“best moving experience I have ever had”
“great service”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Aaron Bros Moving System, Inc. experiences a notable divide in customer experiences, with many reporting issues of delays, cancellations, and no-shows alongside a significant amount of positive feedback highlighting early arrivals and adherence to scheduled times.
Recent Reviews Mention...
“the movers arrived on time”
“did not call when supposed to”
“the movers were on time”
3. Affordability
Nationwide Average: 7.69/10
Aaron Bros Moving System, Inc. appears to have divided opinions with several customers finding their services expensive or feeling overcharged, while a notable segment praises their competitive and reasonable rates.
Recent Reviews Mention...
“extremely expensive”
“affordable”
“they are wayyyyy to expensive”
4. Communication
Nationwide Average: 7.53/10
Aaron Bros Moving System, Inc. demonstrates a stark contradiction between instances of excellent customer service and responsiveness and numerous cases of poor follow-up, misleading information, and overall ineffective communication practices, leading to widespread dissatisfaction among clients.
Recent Reviews Mention...
“constant communication on moving process”
“did not communicate properly”
“extremely helpful and excellent customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Aaron Bros Moving System, Inc. frequently receives criticism for adding unexpected charges and not adhering to initial quotes, despite a few instances of positive feedback regarding honoring quoted prices and discounts.
Recent Reviews Mention...
“they always find a reason to overcharge at the last minute”
“scam”
“fraud charges on credit card imply dishonest pricing”
6. Speed
Nationwide Average: 8.58/10
Aaron Bros Moving System, Inc. receives highly polarized feedback, with many customers praising their quick and efficient service, while a significant number criticize the moves as slow, drawn out, or plagued by delays and inefficiencies.
Recent Reviews Mention...
“no lingering and chatting, efficient work”
“Fast movers”
“move completed quickly”
7. Friendliness
Nationwide Average: 8.91/10
Aaron Bros Moving System, Inc. elicits mixed feedback but generally leans towards positive experiences, highlighting instances of kindness and professionalism despite some complaints of unprofessional behavior and rudeness.
Recent Reviews Mention...
“the team was polite”
“Friendly movers”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Aaron Bros Moving System, Inc. receives mixed feedback with some customers expressing strong loyalty and intentions to rehire due to positive experiences, while a significant number express dissatisfaction and unwillingness to use their services again due to various issues encountered.
Recent Reviews Mention...
“would hire Aaron Bros again”
“DONT WASTE YOUR TIME!!!!”
“Thank you so much!”
9. Professionalism
Nationwide Average: 8.31/10
Aaron Bros Moving System, Inc. received mixed feedback, with a significant number of reports highlighting unprofessional conduct, lacking efficiency, and poor customer service, despite some instances of commendable professionalism and dedication from a few crew members.
Recent Reviews Mention...
“team was professional in conduct”
“workers are poorly trained and unprofessional”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Aaron Bros Moving System, Inc. consistently demonstrates a lack of initiative and responsibility in addressing customer complaints and rectifying damages or issues, with almost universal dissatisfaction reported in their handling of such matters.
Recent Reviews Mention...
“offered inadequate compensation for damages”
“they were nonchalant and non-reactive to the fraud notification”
“conveniently get busier after inquiring about damaged property”
11. Precision & Care
Nationwide Average: 8.01/10
Aaron Bros Moving System, Inc. has a mixed reputation with several customers reporting damaged or mishandled goods, while others commend their carefulness and attention to detail in ensuring item safety.
Recent Reviews Mention...
“no items were damaged”
“furniture was well-protected”
“television leg was broken and electric recliners not working”
Customer Insights
Cost: $ 1145.00 from 3 reviews
Local Move Duration: 2.5 hours from 14 reviews
Great Crew Members
Sultan, Carl, Keyshawn | very professional and took great care of furniture |
Jesus | Jesus and his crew did a great job |
Jon, Rollan | Jon and Rollan made sure everything was delivered correctly |
Angel, Jesus, Kenny, Darrel | made sure I was satisfied with my furniture |
Katie | thanks to Katie, process was smooth |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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