Bellhop Moving is a Chicago-based team of friendly, hardworking, and background-checked movers. It is one of the highest-rated moving companies in the industry, and it’s proud to have completed over 300,000 moves over the years. Bellhop Moving is available for local and intercity moves throughout the country, as well as commercial and office relocations and last-minute projects. It also offers hourly labor services for truck loading and unloading and rearranging furniture during in-house moves. Moving rates are straightforward, prices are prorated, and the booking process is adjustable, so you can always get the service you want, even if your moving needs change. Bellhop also has sealed trucks driven by professionals and equipped with dollies, blankets, and straps to ensure a safe move. Customers love Bellhop Moving – this company has more than 20,000 reviews with an average rating of 4.8/5 stars. For more options, you can check out Chicago, IL's top-rated movers.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Skokie, Oak Lawn, Oak Park, Glenview, Portage, Park RidgeShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- Last-Minute Moves
- Commercial Moves
- Labor-only Moves
- Customized Service
- Worry-free Pricing
- Proper care of your belongings
- Simplified Booking
Illinois Moving License
Pending
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving has mixed reviews showcasing a stark contrast between customers praising their excellent, professional, and efficient service, and those who experienced damaging, unprofessional, and highly dissatisfactory moving practices.
Recent Reviews Mention...
“Horrible moving practices.”
“they made this so painless and easy for us”
“don't recommend this company”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving exhibits a mixed track record, with several instances of on-time arrivals and commendable punctuality contrasting starkly against numerous complaints of late arrivals, cancellations, and poor scheduling coordination.
Recent Reviews Mention...
“arrived just as stated”
“they were on time”
“Canceled move an hour after supposed to arrive.”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving receives mixed reviews, with some customers praising its reasonable pricing and cost competitiveness, while others criticize unexpected fee increases and experiences of being overcharged, indicating inconsistency in their pricing and value proposition.
Recent Reviews Mention...
“far more reasonable than the competition”
“total cost was even less than expected”
“having a disastrous experience doesn't equate to affordability”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving has received mixed reviews, with numerous customers experiencing significant issues and frustrations, while others praise their responsiveness and clarity.
Recent Reviews Mention...
“issues with their system”
“No one in claims will speak on the phone.”
“could not reach customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving overwhelmingly has negative feedback from customers reporting instances of overcharging, not adhering to initial quotes, and adding unauthorized charges.
Recent Reviews Mention...
“Had to get a bank refund due to overcharges.”
“no mention of price changes after quote”
“charged thousands of dollars without my approval”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving has received mixed feedback but indications show many customers appreciated their quick and efficient service, despite some reports of delays and slow performance.
Recent Reviews Mention...
“Sent a small truck to charge for more time.”
“had their truck loaded making great time”
“finished earlier than expected”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving overwhelmingly receives praise for their staff's courteous, professional, and approachable demeanor, though there are a few isolated instances of unsatisfactory interactions.
Recent Reviews Mention...
“movers were nice, had great conversations”
“no indication of a positive interaction in the review”
“two movers were very friendly and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving shows a divided customer sentiment with a substantial number of clients expressing strong dissatisfaction and reluctance to rehire, alongside another group praising their experience and showing high willingness to use their services again.
Recent Reviews Mention...
“DO NOT USE them, very dissatisfied.”
“glad I know who I'll be calling”
“I don't recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving receives mixed feedback, showcasing instances of unprofessionalism and poor performance alongside numerous reports of outstanding service and highly professional conduct from the team.
Recent Reviews Mention...
“Broke items and didn't communicate it.”
“outstanding performance, no negative comments on crew”
“Did not disclose truck's leaky condition.”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving consistently shows a lack of effective resolution for customer issues, despite occasional efforts to amend certain situations.
Recent Reviews Mention...
“Broke a painting and a case without resolving.”
“Only offered a laughable $137.00 for damaged goods.”
“does not correct issues and no claims are allowed”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving displays inconsistent performance, with numerous complaints about damaged belongings and inadequate protection, yet also receiving several high praises for careful and conscientious handling.
Recent Reviews Mention...
“Furniture unwrapped and damaged, walls and floors scratched.”
“my belongings are damaged due to poor loading”
“not a thing was broken, well-wrapped items”
Customer Insights
Cost: $ 953.00 from 11 historical data points
Local Move Duration: 3.5 hours from 18 reviews
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| Naseem | Naseem did a great job |
| Terrence, Rashad | exceeded expectations and provided above and beyond service |
| Sandy, Terez | they worked very hard |
| Terez, Angelo, Terence | Terez, Angelo, and Terence were really helpful and appreciated |
| Alex, Xavier, Chris | they were professional and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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