Located in Melrose Park, Bernard Movers has been the highest-rated Chicago moving company for over 45 years. It is fully licensed to move residences and businesses over short and long distances, whether within the city or elsewhere in Illinois. This team of experienced movers serving Chicago, IL can handle any size move, from tiny homes to large office complexes. They also offer long-term and short-term storage at their modern facility. If you’re looking for a safe and secure place that's also easy on the wallet, this company has exactly what you need. There are no hidden fees or surprises when dealing with Bernard Movers – all services will be outlined beforehand, so don’t worry about getting overcharged. Bernard Movers is a member of the BBB and Illinois Movers & Warehouse Association. It is ProMover-certified by AMSA and partnered with Move with Hunger.
Bernard Movers
About Bernard Movers
Additional Cities Served: Joliet, Cicero, Evanston, Des Plaines, Tinley Park, Oak LawnShow More >
Moving Services
- Local Moving
- Office Moving
- Interstate Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Bernard Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bernard Movers appears to provide exceptional service that is highly regarded for its affordability, efficiency, and professionalism, with overwhelmingly positive feedback despite a few reports of dissatisfaction.
Recent Reviews Mention...
“great service without breaking the bank”
“affordable moving company with no hidden fees”
“Service has always been outstanding”
2. Punctuality
Nationwide Average: 8.07/10
Bernard Movers generally receives highly positive feedback for being on time and prompt, with only a few instances of delays or late arrivals mentioned.
Recent Reviews Mention...
“They were on time”
“they were on time”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Bernard Movers generally receives high praise for their reasonable pricing, offering value and competitive rates, despite a few instances of customer concerns about higher-than-expected costs.
Recent Reviews Mention...
“moving can be affordable”
“They've got you covered on a budget”
“Price is fair”
4. Communication
Nationwide Average: 7.53/10
Bernard Movers generally provides exceptional service with attentive and detailed customer interactions, though there are a few instances of dissatisfaction regarding responsiveness and professionalism.
Recent Reviews Mention...
“outstanding customer service in scheduling”
“went over prices in extreme detail”
“Lynn (owner) was incredibly responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Bernard Movers generally has a reputation for being honest and transparent, often charging as estimated or even less, despite a few instances of customers reporting charges exceeding their quotes.
Recent Reviews Mention...
“no hidden fees, just straightforward service”
“Able to cancel 2nd storage unit, saving money”
“explained prices clearly, no surprises”
6. Speed
Nationwide Average: 8.58/10
Bernard Movers generally receives high praise for their quick and efficient service, with many customers noting the swift packing and unloading times, although there are a few isolated reports of slower than expected moves.
Recent Reviews Mention...
“quick”
“Moved quickly throughout the process”
“made my move quick and easy”
7. Friendliness
Nationwide Average: 8.91/10
Bernard Movers is consistently praised for their crew's great attitude, sense of humor, courtesy, respectfulness, and the pleasant and engaging nature of their service, despite a few isolated reports of rudeness.
Recent Reviews Mention...
“they had a great attitude”
“have great personalities and sense of humor”
“crew was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Bernard Movers generally elicits high praise for their service and a strong likelihood from many customers to use their services again, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“took away the stress”
“Will definitely be calling back”
“felt very comfortable and had no worries”
9. Professionalism
Nationwide Average: 8.31/10
Bernard Movers generally receives praise for their hard work, organization, and courteous behavior, though there are isolated reports of unprofessional conduct such as asking for tips upfront and some issues with leadership and service.
Recent Reviews Mention...
“hard working and very professional”
“very conscientious”
“lack of professionalism by asking for tips before work”
10. Conflict Handling
Nationwide Average: 4.07/10
Bernard Movers has shown a polarized performance with instances of exceptional service and going above and beyond to resolve issues, contrasted by multiple accounts of unresponsiveness, denial of culpability, and lack of effort to address customer grievances.
Recent Reviews Mention...
“HQ did enforce the bedframe reassembly agreement”
“Lynn ghosted me, no effort to right a wrong”
“unwilling to admit fault or help resolve the issue.”
11. Precision & Care
Nationwide Average: 8.01/10
Bernard Movers generally receives high praise for their careful and attentive handling of belongings, ensuring items are moved safely and without damage, with only a few isolated incidents of breakage or damage reported.
Recent Reviews Mention...
“quick and careful”
“Handled everything with care”
“handled every item with care, nothing broke”
Customer Insights
Cost: $ 986.00 from 3 historical data points
Hourly Minimum: 2.5 hours from 4 reviews
Local Move Duration: 3.5 hours from 64 reviews
Interstate Move Duration: 2 days from 15 reviews
Great Crew Members
| Jorge, Alberto, Brian | made the experience enjoyable, helped with packing |
| Jorge,Brian,Alberto | absolutely the best movers ever |
| Jacob, Gustavo, Toberto | did an awesome job, protected furniture |
| Jorge, Alberto, Brian | Jorge played Tetris for storage, all very hardworking |
| Miguel, Javi | power house and communicative during move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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