Clutter Moving & Storage is a nationwide moving and storage company with locations in New York, Los Angeles, Bay Area, Chicago, Austin, Miami, Boston, Philadelphia, and more. The company provides a suite of services that include storage, home moving, moving into storage, and packing help. As one of the movers in Chicago, IL, Clutter allows customers to have their items picked up, packed, and delivered to storage with a day or two of booking. They use a unique online photo catalog system to allow customers easy access and delivery of their items from storage. Additionally, the company prides itself on being a part of Netflix's show Instant Dream Home, providing moving and packing services. They claim to have a 92% customer satisfaction rate with 50,000 customers served nationwide.
Clutter Moving & Storage - Chicago
About Clutter Moving & Storage - Chicago
Additional Cities Served: Cicero, Oak Lawn, Park Ridge, North Chicago, Burbank, Melrose ParkShow More >
Moving Services
- Affordable pickups and deliveries
- Smart Storage
- Moving homes
- Moving into storage
- Discounted moving available
- Packing help
- Reliable movers, transparent pricing
- Accurate quote online
- Online photo catalog
- Flexible, affordable access
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Summarized Review of Clutter Moving & Storage - Chicago
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Clutter Moving & Storage - Chicago receives overwhelmingly positive feedback for their efficient, professional, and thorough moving and storage services, despite a few critiques regarding damages and service issues.
Recent Reviews Mention...
“great work by movers”
“great service by Jailon and Brian”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Clutter Moving & Storage - Chicago is generally seen as reliable and timely, with many customers reporting prompt arrivals, though there are notable instances of significant delays or last-minute cancellations.
Recent Reviews Mention...
“Jailon and Eddie were prompt”
“Jailon and Mecca were on-time”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
Clutter Moving & Storage - Chicago receives mixed reviews, with several customers praising its great value for money and low prices, while others criticize it for excessive and unexpected fees, making its affordability vary widely based on individual experiences.
Recent Reviews Mention...
“They charge for the littlest things”
“charged excessive fees”
“Great value for money”
4. Communication
Nationwide Average: 7.53/10
Clutter Moving & Storage - Chicago generally excels, with many clients praising their informativeness and responsiveness, though a notable minority experienced significant issues with invoices, responsiveness to claims, and customer service.
Recent Reviews Mention...
“They were nice and informative”
“Super efficient and communicative”
“Jailon and Brian communicate well”
5. Stick to Prices
Nationwide Average: 5.99/10
Clutter Moving & Storage - Chicago overwhelmingly received negative feedback, with customers frequently experiencing unexpected charges, not adhering to original quotes, and inadequate resolution to billing disputes.
Recent Reviews Mention...
“charging for things not invoiced”
“unexpected charges by text”
“did not stick to quoted hours”
6. Speed
Nationwide Average: 8.58/10
Clutter Moving & Storage - Chicago overwhelmingly receives high praise for their fast, efficient, and professional moving services, despite a few complaints regarding slower than expected service.
Recent Reviews Mention...
“Super fast and efficient”
“extremely fast”
“Dion and Andrew were very fast”
7. Friendliness
Nationwide Average: 8.91/10
Clutter Moving & Storage - Chicago consistently receives high praise for its team's courteous, professional, and engaging service, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“They were nice”
“Super friend”
“Dion, Eddie, and Alfredo were super efficient, nice, and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Clutter Moving & Storage - Chicago enjoys overwhelmingly positive feedback, indicating a strong likelihood that customers would choose their services again.
Recent Reviews Mention...
“would use again”
“would hire again”
“Would 100% book again”
9. Professionalism
Nationwide Average: 8.31/10
Clutter Moving & Storage - Chicago overwhelmingly garners praise for their professional demeanor, efficiency, and respectful conduct throughout moving and storage services, though a small number of reviews cite unprofessionalism and dissatisfaction with service.
Recent Reviews Mention...
“Super professional”
“Dion and Andrew were professional”
“Andrew and Dion were fantastic”
10. Conflict Handling
Nationwide Average: 4.07/10
Clutter Moving & Storage - Chicago shows an overwhelmingly negative sentiment with a few isolated instances where efforts to address and rectify issues were made.
Recent Reviews Mention...
“helped address issues with the condition of my belongings”
“poor compensation offer for issues”
“offered inadequate compensation for damaged TV”
11. Precision & Care
Nationwide Average: 8.01/10
Clutter Moving & Storage - Chicago generally receives high praise for their meticulous packing and safe handling, though a notable minority of reviews express dissatisfaction due to damage or loss of items.
Recent Reviews Mention...
“handled my items with care”
“took good care of items”
“meticulous in terms of packing”
Customer Insights
Cost: $ 1905.00 from 4 reviews
Local Move Duration: 0.5 hours from 3 reviews
Great Crew Members
| Dion, Rahsaan | Super professional |
| Jailon, Brian | they were great and very appreciated |
| Jailon, Brian | Jailon and Brian did a good job |
| Jailon, Mecca | Jailon and Mecca are the best! |
| Jailon, Mecca | Jailon and Mecca did a good job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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