Collins Family Movers is a family-owned and operated moving company that understands what your family needs in a mover. It’s also a local business that knows the ins and outs of moving in the Chicago, IL area. That makes it an expert in getting you from one place to another anywhere in the metropolitan area or surrounding suburbs. Collins Family Movers provides the full-service package with professional packing, free disassembly, reassembly, and loading. Best of all, it’s available every day of the week with flexible scheduling to better accommodate your busy schedule. Aside from local and long-distance moving services, Collins Family Movers also provides flat-rate furniture delivery and labor services to help you with various tasks.
Collins Family Movers
About Collins Family Movers
Additional Cities Served: Arlington Heights, Bolingbrook, Evanston, Palatine, Skokie, Des PlainesShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Residential Moving
- Commercial Moving
- Packing and Unpacking Services
- Furniture Delivery
- Furniture Assembly/Disassembly
- Muscle for Hire
Illinois Moving License
Permanent
Last Checked: 01/21/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 02/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Collins Family Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.51/10
Nationwide Average: 8.44/10
Collins Family Movers generally garners high praise for their professionalism, efficiency, and excellent service, despite a few instances of customer dissatisfaction regarding pricing and service mishaps.
Recent Reviews Mention...
“they are excellent”
“great company to work with”
“Absolutely excellent and great service”
2. Punctuality
9.29/10
Nationwide Average: 8.07/10
Collins Family Movers generally receives high praise for consistent on-time arrivals and promptness, with a majority of customers reporting satisfaction despite a few instances of lateness and scheduling issues.
Recent Reviews Mention...
“on time”
“arrived right on time”
“arriving over an hour late”
3. Affordability
9.45/10
Nationwide Average: 7.69/10
Collins Family Movers is generally praised for offering competitive, reasonable, and fair pricing, with many customers feeling they received great value for the service and only a few experiencing issues with cost.
Recent Reviews Mention...
“they truly overcharge”
“gave me a fair price”
“the pricing was amazing”
4. Communication
8.93/10
Nationwide Average: 7.53/10
Collins Family Movers generally receives high praise for their excellent customer service, responsiveness, and transparent communication, although a few customers have reported significant issues with responsiveness and professionalism.
Recent Reviews Mention...
“Communication was excellent”
“Customer service and communication was great”
“customer service and communication was great”
5. Stick to Prices
8.52/10
Nationwide Average: 5.99/10
Collins Family Movers generally maintains a reputation for accurate and transparent pricing, though there are a few reports of discrepancies and additional charges.
Recent Reviews Mention...
“final invoice matched the initial estimate”
“doubled the quote”
“started moving clock early, additional billing issues”
6. Speed
9.7/10
Nationwide Average: 8.58/10
Collins Family Movers has overwhelmingly positive feedback for their efficiency and rapid pace during moves, with numerous mentions of quick, efficient service, despite a few isolated reports of slower than expected performance.
Recent Reviews Mention...
“Very fast and efficient with everything they moved”
“They didn't stop hustling the entire day”
“didn't stop hustling the entire day”
7. Friendliness
9.81/10
Nationwide Average: 8.91/10
Collins Family Movers generally receives glowing reviews for their courteous, professional, and pleasant moving crew, although there are rare reports of unprofessional behavior.
Recent Reviews Mention...
“great guys”
“were friendly and courteous”
“guys were great—kind and respectful”
8. Will Hire Again
9.35/10
Nationwide Average: 8.18/10
Collins Family Movers generally receives high praise from clients who frequently express a strong inclination to recommend their services and use them for future moves, despite a few detractors who faced issues and would not choose them again.
Recent Reviews Mention...
“highly recommend this company and would hire again”
“will tell those that are to use Collins”
“Can't say enough good things about these movers”
9. Professionalism
9.5/10
Nationwide Average: 8.31/10
Collins Family Movers typically receives high praise for their efficiency, politeness, and thoroughness, with only a few isolated reports of disorganization and unprofessional behavior.
Recent Reviews Mention...
“professional”
“demonstrated high professionalism”
“disorganized, idle worker”
10. Conflict Handling
6.33/10
Nationwide Average: 4.07/10
Collins Family Movers has mixed feedback, with several customers expressing dissatisfaction with unresolved issues, while others praise the company, particularly Richard, for prompt and fair responses to solve any problems that arose.
Recent Reviews Mention...
“had to pay over $400 to fix their mistakes”
“company went MIA on follow-up”
“no willingness shown in resolving the issues”
11. Precision & Care
9.45/10
Nationwide Average: 8.01/10
Collins Family Movers generally receives high praise for their careful and thorough approach, although there are a few reports of damages and careless handling.
Recent Reviews Mention...
“did not break anything”
“Everything was wrapped sufficiently”
“No walls were damaged, and nothing was broken”
Customer Insights
Cost: $ 618.00 from 11 historical data points
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 2.5 hours from 113 reviews
Interstate Move Duration: 2 days from 15 reviews
Great Crew Members
| Richard, Tyler, Arturo, Andreas | Richard put team together last minute, great service |
| Collins | very enjoyable to work with |
| Tyler, Miguel, Julian | Tyler organized, Miguel and Julian handled everything with care |
| John | John is friendly to work with |
| Tyler,Arturo,Andreas,Jouse | they were knowledgeable and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Collins Family Movers
2742 W Montrose Ave, Chicago, IL, 60618
(773) 942-7400
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