Chicago-based Hollander International Storage and Moving has served families and businesses in the city and its surroundings since 1888, showcasing over 130 years of service. As a well-established participant in the moving industry, their experience encompasses a broad scope of relocation contexts including Evanston, IL moving services. The fourth-generation family-owned company specializes in different forms of moving services, including local, long-distance, international, and commercial moving, as well as corporate relocation and logistics services. They approach moving with a "service first" attitude, focusing on personalized, professional moving services to reduce clients' stress and costs associated with relocation, exhibiting a commitment to customer satisfaction and attention to detail. As an agent of United Van Lines, Hollander is capable of handling moves nationwide and even globally.
Hollander International Storage and Moving
About Hollander International Storage and Moving
Additional Cities Served: North Chicago, Lincolnwood, Riverside
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Commercial Moving
- Corporate Relocation
- Chicago Logistics Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hollander International Storage and Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hollander International Storage and Moving receives predominantly positive feedback for their professional, stress-free service and exceptional coordination during moves, despite a minority of complaints regarding unsatisfactory service and contract issues.
Recent Reviews Mention...
“service was prompt and effective”
“very professional and goods arrived in the same condition”
“super-efficient move”
2. Punctuality
Nationwide Average: 8.07/10
Hollander International Storage and Moving has mixed reviews, with several customers praising their timely arrivals and efficiency, while a notable number of others report instances of lateness and poor communication regarding scheduling.
Recent Reviews Mention...
“very prompt”
“they arrived when they said they would”
“shipment arrived according to schedule”
3. Affordability
Nationwide Average: 7.69/10
Hollander International Storage and Moving generally provides competitive pricing and good value, though there are reports of overcharging and not honoring contracts.
Recent Reviews Mention...
“terrific bargain”
“very reasonably priced”
“they were affordable”
4. Communication
Nationwide Average: 7.53/10
Hollander International Storage and Moving has a mix of high praise for detail-oriented and responsive interactions alongside significant criticism for lack of contact and responsiveness, highlighting polarized experiences.
Recent Reviews Mention...
“excellent response from customer service”
“kept me updated throughout the process”
“took care of all of the details”
5. Stick to Prices
Nationwide Average: 5.99/10
Hollander International Storage and Moving generally honors their binding quotes, though there are several significant grievances regarding inaccuracies and misleading information.
Recent Reviews Mention...
“didn't count up every box or piece of tape used”
“binding quote was honored”
“insurance claim process seems legally questionable”
6. Speed
Nationwide Average: 8.58/10
Hollander International Storage and Moving has received mixed reviews, with some praising their efficient and hard-working approach, while others criticized their tardiness, slow work pace, and frequent delays.
Recent Reviews Mention...
“used two hand trucks at once, made things go quickly”
“quick and efficient work by movers”
“left after 4 hours and came late next day”
7. Friendliness
Nationwide Average: 8.91/10
Hollander International Storage and Moving consistently demonstrates a high level of courtesy and personal interaction, with nearly all reviews highlighting the polite, professional, and exceptionally friendly nature of their staff, despite a singular mention of rudeness regarding tip solicitation.
Recent Reviews Mention...
“informative, courteous, and helpful”
“they are very nice”
“employees were courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Hollander International Storage and Moving has received mixed feedback but predominantly positive reviews praising their service and indicating a high likelihood of repeated patronage.
Recent Reviews Mention...
“will suggest”
“would hire again”
“recommend them to all”
9. Professionalism
Nationwide Average: 8.31/10
Hollander International Storage and Moving generally receives high praise for their competence and work ethic, though there were a few reports of unprofessional behavior and incompetence.
Recent Reviews Mention...
“well done”
“very professional”
“they were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Hollander International Storage and Moving shows a varied performance, with instances of taking positive action overshadowed by numerous reports of refusal or inability to address and rectify issues adequately.
Recent Reviews Mention...
“refused to fix the broken treadmill”
“poor reimbursement for damaged items”
“put down protective material for snow and salt”
11. Precision & Care
Nationwide Average: 8.01/10
Hollander International Storage and Moving generally performs well, with many customers praising their attention to detail and careful handling, despite a few reports of damage and dissatisfaction.
Recent Reviews Mention...
“very attentive and careful with items”
“goods arrived in same condition”
“they broke our treadmill”
Customer Insights
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| J | J was really great |
| Chris Kucharski, Tony Gardner, Todd Cosgrove, Eddie, Greg, Corey | took their time, packed with care, high energy, noticed forgotten items |
| Rebecca, Chris, Tony | Rebecca organized well, Chris estimated accurately, Tony drove excellently |
| Scott, Tony | Scott knew critical city details, Tony worked hard during the move |
| David | true pro |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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