In & Out Moving and Storage is a full-service moving company with over two decades of experience. Based in Chicago, it offers red-carpet services for residential moves, office moves, and storage needs for individuals, families, and businesses, whether they are looking for local and statewide relocation or long-distance moves throughout the continental United States. If you're in need of movers in Chicago, IL, it could be worth checking out. In & Out Moving and Storage moves more than 8,000 clients every year, taking their belongings safely and efficiently from point A to B. It is fully licensed and insured and doesn’t overcharge. It consistently earns five-star reviews, A+ ratings, and more service awards than any other mover in the area. With In & Out Moving & Storage’s customized services, you get exactly what you need at an affordable price.
In & Out Moving & Storage
About In & Out Moving & Storage
Additional Cities Served: Elgin, Cicero, Arlington Heights, Evanston, Skokie, Oak LawnShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Hourly moving services
- Packing services
- Storage services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of In & Out Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
In & Out Moving & Storage has garnered predominantly positive feedback for their professionalism, efficiency, and customer care, though there are notable instances of dissatisfaction regarding trustworthiness, professionalism, and service quality.
Recent Reviews Mention...
“the price was good and people nice”
“not very trustworthy”
“great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
In & Out Moving & Storage exhibits a mixed performance with numerous instances of timely service counterbalanced by several reports of significant delays and unreliability.
Recent Reviews Mention...
“not keeping commitments implies unreliability”
“arrived on time”
“The team was prompt”
3. Affordability
Nationwide Average: 7.69/10
In & Out Moving & Storage generally offers competitive prices and is seen as affordable by a majority, though there are notable instances of dissatisfaction regarding unexpected fees and perceived high costs.
Recent Reviews Mention...
“the price was good”
“they were by far the lowest”
“excellent value for the level of service”
4. Communication
Nationwide Average: 7.53/10
In & Out Moving & Storage experiences a noticeable divide in customer experiences, with numerous clients praising their responsiveness and clear communication throughout the moving process, while a significant portion of feedback highlights severe issues with communication, responsiveness, and professionalism.
Recent Reviews Mention...
“only two people working with high volume”
“no communication received”
“team was communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
In & Out Moving & Storage receives mixed reviews with numerous customers praising their adherence to initial estimates and transparency, while a significant portion report experiences of unexpected charges and prices not being honored as quoted.
Recent Reviews Mention...
“they stuck to the quoted prices, no surprises”
“no surprise fees and transparency with pricing”
“Extra mover added at no extra cost”
6. Speed
Nationwide Average: 8.58/10
In & Out Moving & Storage generally receives high praise for quick and efficient service, though there are notable exceptions where customers experienced delays and inefficiencies.
Recent Reviews Mention...
“worked quickly and efficiently”
“team was fast, efficient”
“worked diligently”
7. Friendliness
Nationwide Average: 8.91/10
In & Out Moving & Storage consistently receives high praise for the courteous and polite demeanor of their team, though there are isolated reports of rude and unprofessional behavior.
Recent Reviews Mention...
“Overall very nice people”
“the team was friendly”
“the team was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
In & Out Moving & Storage has largely positive feedback, with a significant majority of customers indicating they would hire or recommend the company again, despite a small group of dissatisfied clients who would not.
Recent Reviews Mention...
“would hire again”
“the worst uhaul location ever”
“regret recommending, advised friends against it”
9. Professionalism
Nationwide Average: 8.31/10
In & Out Moving & Storage has received mixed reviews, with many customers praising the team for their professionalism, hard work, and expertise, while a significant number of others criticized them for unprofessional behavior, lack of proper training, and rude attitudes.
Recent Reviews Mention...
“team was skilled”
“blown away by the level of professionalism”
“really knew what they were doing”
10. Conflict Handling
Nationwide Average: 4.07/10
In & Out Moving & Storage predominantly shows a significant lack of effort in addressing and rectifying customer complaints and issues, with rare exceptions where minimal concessions were made.
Recent Reviews Mention...
“did not make efforts to communicate or apologize”
“refuse to accept responsibility”
“did not rectify the delayed delivery issue”
11. Precision & Care
Nationwide Average: 8.01/10
In & Out Moving & Storage received mixed feedback, with many praising their attention to detail and careful handling, while others reported damage and mishandling of belongings.
Recent Reviews Mention...
“One little nick on furniture”
“made sure belongings were well-protected”
“took great care of all my belongings”
Customer Insights
Cost: $ 3531.00 from 3 reviews
Local Move Duration: 4.75 hours from 20 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Zoe | Zoe helped us coordinate the best time slot |
| Ramon, Hector | Ramon is a space-saving expert and both were very helpful |
| Ramon | Ramon is managing the crews well |
| booking individual | extremely helpful during booking process |
| Nick,Zoe | Nick initiated reservation, Zoe handled customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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