International Van Lines is a highly-rated moving company that provides national and international moving services to over 140 countries. Established in 2000, the company is based in the United States, with offices in Florida, New York, Chicago, California, and Arizona. Their services include packing, loading, storage, insurance, international auto shipping, and specialized services. They are a fully licensed national and international moving company, offering professional packing, loading, crating, international car shipping, and specialty services. Their commitment to customer satisfaction and attention to detail distinguishes International Van Lines from other movers in Evanston, IL.
International Van Lines
About International Van Lines
Additional Cities Served: Evanston, Berwyn, Oak Park, North Chicago, Burbank, WilmetteShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small move services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/21/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of International Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.41/10
Nationwide Average: 8.44/10
International Van Lines has a polarized reputation with numerous customers expressing extreme satisfaction with their service, highlighting stress-free experiences and professional handling, while a significant portion of clients report severe dissatisfaction, citing issues like damage, delays, and unprofessionalism.
Recent Reviews Mention...
“Five stars and made move stress-free”
“happy with the service”
“very satisfied with the quality and care of their services”
2. Punctuality
3.62/10
Nationwide Average: 8.07/10
International Van Lines displays mixed feedback, with some praising their promptness and on-time arrivals, while a significant portion of reviews point towards inconsistent scheduling, delays, and lack of communication regarding delivery and pickup timings.
Recent Reviews Mention...
“promptness was evident”
“they were very punctual throughout the entire process”
“they don't show up on the date requested”
3. Affordability
3.23/10
Nationwide Average: 7.69/10
International Van Lines seems to have mixed reviews with some customers praising its cost-effectiveness and others expressing dissatisfaction due to significant discrepancies between quoted and actual costs, hinting at pricing issues.
Recent Reviews Mention...
“prices are amazing”
“services were very much affordable”
“Price is good.”
4. Communication
3.39/10
Nationwide Average: 7.53/10
International Van Lines seems to exhibit significantly varying experiences, with some customers praising their responsiveness and helpfulness, while a larger portion reports a range of issues from poor communication to non-responsiveness and unsatisfactory customer service interactions.
Recent Reviews Mention...
“Staff was responsive and helpful”
“company communicated with me efficiently”
“office team was responsive and helpful”
5. Stick to Prices
1.73/10
Nationwide Average: 5.99/10
International Van Lines overwhelmingly fails to adhere to their initial quotes, often charging significantly higher prices than originally estimated.
Recent Reviews Mention...
“company gave me a quote and it was spot on”
“transparency in pricing added an extra layer of trust”
“quoted price was 2/3 of actual price”
6. Speed
5.16/10
Nationwide Average: 8.58/10
International Van Lines exhibits a divided sentiment with some customers praising their quick and efficient moving process, while others criticize the significantly delayed delivery times and slow resolution of issues.
Recent Reviews Mention...
“fast and smooth process”
“pick up crew was fast and helpful.”
“consistent pace from start to finish”
7. Friendliness
6.28/10
Nationwide Average: 8.91/10
International Van Lines exhibits a mix of experiences, with many customers finding the delivery and crew members polite and accommodating, while others report unprofessionalism and unfriendly interactions.
Recent Reviews Mention...
“delivery team were friendly”
“Drop off crew smelled gross from smoking.”
“crew was polite”
8. Will Hire Again
4.61/10
Nationwide Average: 8.18/10
International Van Lines receives mixed feedback with several customers expressing high satisfaction and willingness to rehire, while a notable portion shares strong dissatisfaction and a clear unwillingness to use their services again.
Recent Reviews Mention...
“Highly recommend their services”
“would recommend them to others”
“Highly recommend”
9. Professionalism
4.62/10
Nationwide Average: 8.31/10
International Van Lines receives mixed feedback, with numerous customers lauding their professionalism, while a significant number report experiences of unprofessionalism, including damage and poor service.
Recent Reviews Mention...
“team was professional”
“very professional”
“professionalism was evident”
10. Conflict Handling
1.42/10
Nationwide Average: 4.07/10
International Van Lines overwhelmingly demonstrates little to no effort to address mistakes, compensate for damages, or rectify situations, with nearly all feedback indicating severe customer dissatisfaction barring a singular instance of commendable service.
Recent Reviews Mention...
“no effort to inform about belongings”
“no willingness to right a wrong”
“went above and beyond by setting up my computer”
11. Precision & Care
4.26/10
Nationwide Average: 8.01/10
International Van Lines displays a mixed performance with numerous reports of exceptionally careful handling contrasted by several instances of significant damage and mishandling.
Recent Reviews Mention...
“belongings arrived in perfect condition”
“took expert care of my things”
“handled everything with care”
Customer Insights
Cost: $ 8036.00 from 8 reviews
Interstate Move Duration: 15 days from 10 reviews
Great Crew Members
| Jack, Max | Jack & Max were considerate and efficient |
| Danny | crew was exceptional, polite, and organized |
| Dani | Dani's team was praised for professionalism and speed. |
| Dany | Dany and his team did an excellent job |
| Dany | The Dany team is good |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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