Website Information: La Rosa Del Monte enjoys a 50-year history in delivering quality moving services to clients globally. As a Puerto Rican family-owned company, it excels at providing personalized attention and extensive moving services, from packing to vehicle shipping. The company operates in a variety of locations, with branches in the United States (multiple locations) and worldwide. Services include nationwide and international moves, so regardless of moving locale, La Rosa Del Monte can accommodate the needs. The company's emphasis on customer service, broad scope of services, and decades of experience make it a whole-rounded choice in the relocation industry amongst similar movers in Oak Park, IL. Based on the information from their website, La Rosa Del Monte is a family-owned moving and logistics company with over 50 years of experience. Originating in Puerto Rico, it operates from multiple locations within the United States and provides both nationwide and international services. Their range of services extends from the general moving to vehicle shipping and they take pride in offering personalized attention to their clients. The company's long-standing history and focus on customer service distinguishes it from other similar companies engaged in relocations.
La Rosa Del Monte
About La Rosa Del Monte
Additional Cities Served: Oak Park, Burbank, Maywood, Charleston, Winnetka, NilesShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Cross-Country Moving
- International Moving
- Small Moving
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Last-Minute Moving
- Furniture Moving
Have feedback for La Rosa Del Monte?
Error. Please try again later.
Summarized Review of La Rosa Del Monte
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
La Rosa Del Monte is criticized for its horrible service, dishonesty, and failure to deliver, making it a highly disappointing choice for customers.
Recent Reviews Mention...
“loved their services”
“terrible service experienced”
“excellent service from movers”
2. Punctuality
Nationwide Average: 8.07/10
La Rosa Del Monte consistently receives negative feedback for their late deliveries and failure to deliver items within expected timeframes.
Recent Reviews Mention...
“they did not arrive nor call”
“they failed to show up as scheduled”
“they were not punctual”
3. Affordability
Nationwide Average: 7.69/10
La Rosa Del Monte has been criticized for being outrageously expensive and for situations where customers ended up paying double the initially quoted price.
Recent Reviews Mention...
“False estimates led to higher cost.”
“they charged more than what the contract says”
“affordable moving company”
4. Communication
Nationwide Average: 7.53/10
La Rosa Del Monte consistently demonstrates poor responsiveness and ineffectiveness, with customers reporting unreturned calls, lack of care or knowledge, unsatisfactory interactions with employees, and unresolved issues, including undelivered services after payment.
Recent Reviews Mention...
“mixed experience with office communication”
“they don't even call to let us know”
“Poor communication and hung up the phone.”
5. Stick to Prices
Nationwide Average: 5.99/10
La Rosa Del Monte consistently fails to honor their initial quotes, often changing prices or adding additional charges, and not adhering to contract terms.
Recent Reviews Mention...
“did not compensate adequately despite insurance”
“Did not stick to the quoted price.”
“wanted to charge more than the quoted price”
6. Speed
Nationwide Average: 8.58/10
La Rosa Del Monte receives significant criticism for their service, with customers experiencing delayed deliveries, items taking much longer than promised, and shipments being outrageously misrouted.
Recent Reviews Mention...
“super helpful and fast”
“delivered in good time under original estimate”
“stuff still not arrived after 8 weeks”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“Very kind”
“the movers were respectful and kind”
8. Will Hire Again
Nationwide Average: 8.18/10
La Rosa Del Monte has overwhelmingly negative feedback, with customers expressing a strong aversion to using their services again due to poor experiences.
Recent Reviews Mention...
“would hire again”
“Would not hire again due to bad service.”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
La Rosa Del Monte consistently fails to demonstrate care or competency in handling moving processes according to customer reviews.
Recent Reviews Mention...
“very professional”
“movers were professional”
“not professionals”
10. Conflict Handling
Nationwide Average: 4.07/10
La Rosa Del Monte has consistently failed to adequately address or rectify issues such as missing items, delays, and unsatisfactory attempts at repairs, leading to customer dissatisfaction and reports to the Better Business Bureau.
Recent Reviews Mention...
“did not rectify the situation satisfactorily”
“only paid $50 for lost items”
“insufficient compensation for damages ”
11. Precision & Care
Nationwide Average: 8.01/10
La Rosa Del Monte has severely disappointed customers by pulverizing dishes and damaging valuable antique furniture.
Recent Reviews Mention...
“super careful with my belongings”
“furniture was broken and damaged”
“only some boxes were damp, not due to movers' handling”
Customer Insights
Interstate Move Duration: 42 days from 9 reviews
Great Crew Members
| Pedro Brito, William Gregorio, Jose Alvarez | very professional and super careful with my belongings |
| Jose | Jose treated me with respect in the office |
| Don José | Don José was trying to help |
| Jaime | Jaime and his uncle were great and nice |
| Javier, Jose | great service from managers Javier and Jose |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact La Rosa Del Monte
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Skokie Moving Services
Nearby Cities
