Midway Moving & Storage is a professional moving company in Chicago, IL providing local and long-distance moves and private storage for households, businesses, not-for-profit organizations, and government institutions. As one of the experienced movers serving Chicago, IL, they boast over 30 years of experience. The company holds to its promise of never sending day laborers, subcontractors, or college kids to handle your move. Applying the best practices for protecting furniture and walls, these movers are trained to handle large, awkward, or high-value items such as electronics and art. Midway Moving & Storage also uses item-specific packing techniques to ensure that your belongings are protected and won’t break or crumble during transportation. The team takes great care in wrapping, padding, and choosing the right boxes, ensuring there’s enough space around each item, so they don’t get damaged when stacked one on top of another.
Midway Moving & Storage
About Midway Moving & Storage
Additional Cities Served: Cicero, Bolingbrook, Evanston, Skokie, Tinley Park, Oak LawnShow More >
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Midway Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Midway Moving & Storage receives extremely mixed reviews, with several customers experiencing exceptional service while a significant number report dissatisfaction regarding service, pricing, and professionalism.
Recent Reviews Mention...
“the experience with Midway Movers was terrible”
“best deal for a reliable mover”
“quick, helpful, professional, and careful”
2. Punctuality
Nationwide Average: 8.07/10
Midway Moving & Storage has a mixed record with numerous instances of timely service balanced by several reports of significant delays and lack of timely communication.
Recent Reviews Mention...
“they are punctual”
“responded quickly when other company didn't show”
“were very organized and timely”
3. Affordability
Nationwide Average: 7.69/10
Midway Moving & Storage frequently faces criticism for significantly increasing prices beyond initial quotes, incorporating unexpected charges, and overall being perceived as not cost-effective by the majority of reviewers.
Recent Reviews Mention...
“price escalated from $1200 to $2100 unexpectedly”
“best deal for a reliable mover”
“they will jack up their prices at every turn”
4. Communication
Nationwide Average: 7.53/10
Midway Moving & Storage appears to struggle significantly, with many customers reporting unresponsiveness, rudeness, and lack of helpful interaction, although a few customers have noted experiences of prompt and courteous service.
Recent Reviews Mention...
“no satisfactory response from head office”
“patient and accommodating”
“explained everything as it was happening”
5. Stick to Prices
Nationwide Average: 5.99/10
Midway Moving & Storage frequently fails to honor their initial quotes, often substantially increasing prices unexpectedly and without adequate justification according to customer experiences.
Recent Reviews Mention...
“kept changing the price from the quoted $1200”
“misled me on the contract”
“move costs almost doubled unexpectedly”
6. Speed
Nationwide Average: 8.58/10
Midway Moving & Storage receives mixed feedback, with numerous reports of them being fast and efficient in handling moves, balanced by significant complaints about slow and laboriously prolonged moving processes.
Recent Reviews Mention...
“they were still quick despite stairs”
“streamlined everything quickly”
“The movers worked fast”
7. Friendliness
Nationwide Average: 8.91/10
Midway Moving & Storage shows a polarized sentiment with numerous customers describing their experiences as exceptionally positive and friendly, while a significant amount also report encounters with unprofessional and rude behavior.
Recent Reviews Mention...
“the movers were verbally abusive”
“workers were friendly”
“mentioned as great and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Midway Moving & Storage receives a markedly divided reaction, with numerous customers expressing strong dissatisfaction and a refusal to rehire, contrasted by a distinct group of reviewers who highly recommend and express intent to rehire.
Recent Reviews Mention...
“would advise anyone to stay away from Midway Movers”
“would hire again”
“would strongly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Midway Moving & Storage experiences varied widely, with numerous accounts of unprofessional behavior such as rudeness, carelessness, and intoxication, though there were also multiple instances of praise for the professionalism and hard-working attitude of some crew members.
Recent Reviews Mention...
“unprofessional behavior by the movers”
“professional crew”
“they are professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Midway Moving & Storage overwhelmingly demonstrates a pattern of unresponsiveness, denial of responsibility, and inadequate resolution efforts, significantly dissatisfying customers seeking redress for their grievances.
Recent Reviews Mention...
“no attempt to rectify the situation or respond properly”
“refused to pay for damages until legal mediation”
“over four months later and still no resolution”
11. Precision & Care
Nationwide Average: 8.01/10
Midway Moving & Storage seems to struggle significantly, showing a pattern of carelessness with numerous reports of damage, theft, and mishandling overshadowing their instances of satisfactory service.
Recent Reviews Mention...
“they were verbally abusive and refused to unload furniture”
“team of workers were careful”
“careful with handling items moved”
Customer Insights
Cost: $ 1630.00 from 24 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 5.25 hours from 22 reviews
Interstate Move Duration: 7 days from 5 reviews
Great Crew Members
| Alex G, Marco, Felix | quick, helpful, professional, and careful |
| Alex, Raul, Eric | came through in an emergency and were fabulous |
| Reuben, Noe, Lou | gave a shout out to professional and hardworking crew |
| Edgar | Edgar was stupendous |
| Alex | Alex and his guys did great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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