Reebie Storage and Moving has been helping Chicagoans move and store their belongings since 1880. It is the oldest and most respected name in the area and is proud to provide complete moving services for both residential and commercial customers. A wide range of personalized storage solutions are available, from full-service options to self-storage, warehousing, and record storage packages. The company offers up to 30 days of free storage, which is a great way to save money while keeping your belongings safe and sound. As an award-winning agent for Allied Van Lines, Reebie can help you move anywhere in the world. Its comprehensive network ensures that you will have support throughout your moving journey, from packing your belongings to unpacking in your new location. If you are considering movers in Chicago, IL, Reebie Storage and Moving Co. has a stellar A+ BBB rating and operates from four distinct Chicagoland locations to better serve your moving and storage needs.
Reebie Storage and Moving Co.
About Reebie Storage and Moving Co.
Additional Cities Served: Arlington Heights, Evanston, Hoffman Estates, Glenview, Park Ridge, OswegoShow More >
Moving Services
- Full Service Moving & Storage
- Self or Full Service
- Packing
- Commercial Storage
- Long Term or Short Term Storage
- FullService or SelfService Storage
- OneTouch Storage Service
- Chicago Self Storage
- InTransit Storage
- Advantage Storage
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Reebie Storage and Moving Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Reebie Storage and Moving Co. appears to have a mixed range of experiences, with many customers reporting excellent and professional moving services, though there are significant mentions of poor experiences, particularly concerning communication, damages, and professionalism.
Recent Reviews Mention...
“very poor communication and no follow-up”
“Horrible experience and damaged items”
“packing and loading were just OK”
2. Punctuality
Nationwide Average: 8.07/10
Reebie Storage and Moving Co. generally receives high praise for their on-time arrivals and prompt service, despite a few instances of delays and missed windows.
Recent Reviews Mention...
“they were three days late from the delivery window”
“driver and team showed up on time”
“punctual moving team”
3. Affordability
Nationwide Average: 7.69/10
Reebie Storage and Moving Co. appears to have a polarized reputation, with numerous customers finding their services to be cost-effective and competitively priced, while a significant minority describe their pricing as excessively high and not always reflecting good value for the service received.
Recent Reviews Mention...
“absolute rip-off”
“price over three times for less stuff”
“saved money, cost-effective”
4. Communication
Nationwide Average: 7.53/10
Reebie Storage and Moving Co. shows a mixed experience with numerous customers praising their responsiveness and level of engagement, while a significant number of others experienced poor communication, unresponsiveness, and difficulties in getting issues addressed.
Recent Reviews Mention...
“there was very poor communication”
“Referred back to 'put comments in writing'”
“unresponsive when called about issues”
5. Stick to Prices
Nationwide Average: 5.99/10
Reebie Storage and Moving Co. generally provides accurate estimates with no surprises, though there are notable instances of dissatisfaction related to significant cost changes and service issues.
Recent Reviews Mention...
“massive change in costs after collection”
“estimate was close to the actual cost”
“Did not take responsibility for damages”
6. Speed
Nationwide Average: 8.58/10
Reebie Storage and Moving Co. is generally praised for their quick and efficient moving services with numerous reports of exceeding expectations, despite a few complaints about delays and slow packing.
Recent Reviews Mention...
“Finished close to the estimated time”
“work was done quickly”
“My move was quick and smooth”
7. Friendliness
Nationwide Average: 8.91/10
Reebie Storage and Moving Co. consistently exhibits a courteous, respectful, and accommodating attitude, receiving high praise for their polite and personable staff despite a few negative experiences.
Recent Reviews Mention...
“polite and accommodating”
“crew was polite and well-mannered”
“Crew introduced themselves and were personable”
8. Will Hire Again
Nationwide Average: 8.18/10
Reebie Storage and Moving Co. has a mixed reception with a notable number of customers expressing high satisfaction and a strong willingness to hire again, countered by a significant portion who express dissatisfaction and an unwillingness to use their services in the future.
Recent Reviews Mention...
“would not recommend”
“Would leave zero stars if possible”
“would advise against using this company”
9. Professionalism
Nationwide Average: 8.31/10
Reebie Storage and Moving Co. is generally considered highly professional and courteous by the majority of reviewers, despite a few instances of dissatisfaction regarding property handling and crew behavior.
Recent Reviews Mention...
“Damaged properties during move”
“Not very professional handling of a lost item claim”
“movers were unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Reebie Storage and Moving Co. appears to struggle significantly, with numerous customers expressing dissatisfaction over unresolved issues, inadequate compensation, and unresponsiveness, although there are some instances of positive outcomes and efforts to address problems.
Recent Reviews Mention...
“little follow up on claims”
“Refused to reimburse for lost furniture”
“never reimbursed for damaged items”
11. Precision & Care
Nationwide Average: 8.01/10
Reebie Storage and Moving Co. appears to have a predominantly favorable reputation for treating customers' belongings attentively, despite a number of significant grievances regarding damaged or mishandled items.
Recent Reviews Mention...
“Damaged and broke furniture and property”
“multiple items were damaged”
“Two small items were broken”
Customer Insights
Local Move Duration: 4.25 hours from 12 reviews
Interstate Move Duration: 5 days from 14 reviews
Great Crew Members
Amanda,Angel | Amanda was unresponsive, Angel was even worse |
Tim,Amanda,Jose,Miguel,Fernando | provided excellent and efficient service |
Angie Burl | kept me apprised of everything |
Ivan | Chicago crew conducted the move with great care and professionalism |
Ramiro | Ramiro ensured a quick and smooth move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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