Smooth Relocation Vanlines is a moving company with 10 years of experience in helping customers with their residential and commercial moving needs. Their expert team is licensed and professional, handling customer belongings with utmost respect and care. In addition to residential and commercial moving services, they also offer packing, boxing, and storage services. With a focus on customer satisfaction and several customer testimonials, Smooth Relocation Vanlines aims to provide a stress-free moving experience. They're part of the multitude of movers in Chicago, IL that provide a variety of quality moving services. To ensure a smooth relocation process, they even provide customized quotes, which include pricing, timeframes, and expected delivery.
Smooth Relocation vanlines
Moving Services
- Residential Moves
- Commercial Moves
- Boxing & Packaging
- Storage
- Office moving services
- Packing and unpacking
- Luxury moving packages
- Moving services anywhere in the country
- Packaging Assistance
- Fully-insured and licensed
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Smooth Relocation vanlines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smooth Relocation vanlines is highly praised for their moving services, receiving a majority of excellent reviews from customers who highlighted their professionalism, efficiency, and the ease they brought to the moving process despite a few experiences of dissatisfaction.
Recent Reviews Mention...
“worst experience with the moving service”
“great work by movers but there were damages ”
“Definitely avoid this company”
2. Punctuality
Nationwide Average: 8.07/10
Smooth Relocation vanlines generally exhibits timely and prompt service, though there are significant instances of delays and miscommunication that negatively impacted customers' experiences.
Recent Reviews Mention...
“did not show up on time and drove to the wrong address”
“showed up 13 days late”
“showed up on time, if not a little early”
3. Affordability
Nationwide Average: 7.69/10
Smooth Relocation vanlines receives mixed feedback, with some customers finding exceptional value and affordability, while a significant number report unexpected, high additional charges and experiences of being charged well above initial quotes.
Recent Reviews Mention...
“charged extra fees beyond initial quote”
“charged above the quote”
“cost $2000 more than quoted”
4. Communication
Nationwide Average: 7.53/10
Smooth Relocation vanlines experiences polarizing feedback, with numerous customers praising their responsiveness and clarity throughout the moving process, while a significant portion reports challenges in communicating effectively, including issues with callbacks, misinformation, and handling of concerns.
Recent Reviews Mention...
“difficult to communicate and no callback from manager”
“took a 180 turn and poor handling of issues ”
“had my email address wrong, wasn't notified”
5. Stick to Prices
Nationwide Average: 5.99/10
Smooth Relocation vanlines has a mix of experiences with numerous customers facing unexpected charges and price changes after services began, while a notable segment reports adherence to original quotes and transparency in pricing.
Recent Reviews Mention...
“charged additional unplanned fees”
“changed price after pickup and demanded more money ”
“not notified of additional $750 charge”
6. Speed
Nationwide Average: 8.58/10
Smooth Relocation vanlines generally receives commendation for being very fast and efficient, with only a few complaints about slow service.
Recent Reviews Mention...
“only one mover, very slow process”
“got all items moved very quickly”
“work very quickly”
7. Friendliness
Nationwide Average: 8.91/10
Smooth Relocation vanlines generally provides a very positive and courteous service experience, though there are notable instances of rudeness and unprofessional behavior.
Recent Reviews Mention...
“the mover was angry and impolite”
“initially seemed friendly but revealed false promises”
“very pleasant experience”
8. Will Hire Again
Nationwide Average: 8.18/10
Smooth Relocation vanlines receives overwhelmingly positive feedback, suggesting a high rate of customer satisfaction and a strong likelihood of repeat business.
Recent Reviews Mention...
“would definitely not hire again”
“would not hire again”
“would not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Smooth Relocation vanlines receives mixed reviews, with numerous clients praising their professionalism, efficiency, and respectful behavior, while a significant number voice serious concerns about unprofessional conduct, lack of care for belongings, and poor customer service.
Recent Reviews Mention...
“unprofessional behavior by the mover”
“lack of care shown to belongings”
“blatant disregard for our preferences”
10. Conflict Handling
Nationwide Average: 4.07/10
Smooth Relocation vanlines overwhelmingly fails to address customer complaints and issues, displaying a consistent lack of accountability and customer care, except for a few instances where some effort was noted.
Recent Reviews Mention...
“lack of accountability and rude management”
“claim denied, poor handling of lost items”
“did nothing about wrongly delivered boxes”
11. Precision & Care
Nationwide Average: 8.01/10
Smooth Relocation vanlines seems to have mixed reviews, with numerous customers expressing satisfaction with their belongings being moved safely and carefully, while a significant portion also reports damage and mishandling of their items.
Recent Reviews Mention...
“boxes were crushed and items broken”
“adjusted a lot of boxes, but damaged items ”
“items were damaged and lost”
Customer Insights
Cost: $ 2590.00 from 14 historical data points
Local Move Duration: 3 hours from 3 reviews
Interstate Move Duration: 7 days from 16 reviews
Great Crew Members
| Son | Son worked long and hard |
| VanLynn | able to accommodate on short notice |
| Smooth Relocation vanlines manager | goes up and above to assist her customers needs |
| Vanlines | They called to check on my satisfaction |
| owner | was awesome during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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