Two Men and a Truck is a national, full-service moving company with a history of over 35 years in the business. The company is based in Lansing, Michigan, and has more than 350 locations worldwide, making it the largest franchised moving company in the United States. The services provided by Two Men and a Truck range from local and long-distance moving to packing and unpacking, junk removal, and storage solutions. The company boasts professionally-trained movers and has top-of-the-line equipment and resources to exceed customer expectations. An emphasis on training and customer service sets them apart from other movers serving Chicago, IL. They tailor each experience to specifically fit all moving needs. The company is also known for its commitment to giving back to the community.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Naperville, Joliet, Cicero, Arlington Heights, Evanston, SchaumburgShow More >
Moving Services
- Junk removal services
- Local moving
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Commercial junk removal
- Furniture disposal
- Home or business renovations
- Foreclosure or eviction cleanouts
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives praise for its moving services, highlighting professionalism, efficiency, and customer satisfaction, despite some negative experiences regarding damages and service issues.
Recent Reviews Mention...
“Almost every piece of furniture has been damaged”
“overcharged and goods stolen”
“worst experience ever”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck has received mixed feedback, with numerous instances of delayed arrivals and lengthy moves, however, there are also several reports of the team being on time, indicating inconsistencies in their time management.
Recent Reviews Mention...
“movers showed up late”
“they did not arrive until just before noon”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck appears to struggle with maintaining consistent and transparent pricing, drawing significant criticism from customers for unexpected high costs, numerous hidden fees, and charges often substantially exceeding initial quotes, despite a few instances of customer satisfaction on reasonable pricing.
Recent Reviews Mention...
“overcharged which implies lack of affordability”
“paid $100 less than quoted”
“unexpected high costs and pressured for more money”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck exhibits a polarizing performance with a considerable number of customers reporting excellent, responsive, and transparent communication efforts, whereas a significant portion of feedback highlights severe issues, including lack of follow-up, poor handling of complaints, and unprofessional conduct from management, leading to a highly inconsistent customer experience.
Recent Reviews Mention...
“never got back to me”
“manager accused me of lying”
“excellent and clear communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck has numerous complaints about significantly exceeding estimates, engaging in misleading sales practices, and adding unexpected charges, though some reports commend them for no hidden fees and adhering to or underquoting estimates.
Recent Reviews Mention...
“overcharged beyond quoted price”
“misleading sales practices with "coverage"”
“they wanted to charge an extra $100 per month”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck experiences mixed reviews, with a notable number of customers praising their quick and efficient service, though there are significant reports of slow and drawn-out moving processes.
Recent Reviews Mention...
“did not load first truck fully, very slow process”
“move took significantly longer than expected”
“quick and efficient move”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives high praise for their cheerful, efficient, and polite service, though there are notable exceptions pointing to instances of unprofessional and rude behavior.
Recent Reviews Mention...
“they were cheerful and efficient”
“staff was unprofessional and unhelpful”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck receives a notably positive reception overall, with a significant majority expressing a strong intent to both recommend and reuse their services, despite a smaller contingent of highly dissatisfied customers.
Recent Reviews Mention...
“would not hire again”
“would not hire them”
“explicitly warned not to use this company”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck displays a polarizing picture, with numerous accounts praising their crew’s professionalism, efficiency, and courteous behavior, alongside significant complaints about unprofessional conduct, lack of experience, and incidents causing dissatisfaction and damage.
Recent Reviews Mention...
“unprofessional behavior with furnishings”
“lack of competence in moving”
“unprofessional movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck appears to predominantly fail in adequately addressing customer issues, with numerous reports of unsatisfactory responses and failure to rectify damages, despite a few instances where the company actively sought to resolve complaints and adequately compensate for mishaps.
Recent Reviews Mention...
“impossible to get a settlement on damages”
“issue of theft not rectified”
“refused to apply purchased coverage”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck receives a mixed feedback, with numerous customers praising their careful and considerate handling, while a significant portion reports damages, negligence, and loss of their belongings.
Recent Reviews Mention...
“furniture has been damaged”
“goods stolen including important papers”
“couch was broken during the move”
Customer Insights
Cost: $ 1406.00 from 15 reviews
Hourly Minimum: 1 hours from 7 reviews
Local Move Duration: 6 hours from 70 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
| Justin | involved in taping and theft of a box |
| Sunny, Jorje, Vera, Aiden | helped with a difficult move cheerfully and efficiently |
| Matt, Elijah | they were amazing and take the stress away |
| Alex, Alex | were so wonderful and careful with my items |
| Bradley | Bradley worked very well with his team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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