For more than 25 years, Wolley Movers has offered safe and reliable moving services to Chicago, IL and the surrounding suburbs. The company understands that moving is expensive, so it strives to offer incredible value by providing top-notch service at reasonable rates. What sets this company apart from other moving companies is its commitment quality customer service. Wolley assigns a personal moving assistant to every customer to answer any questions that may arise during the relocation process. In addition to residential and commercial moving services, Wolley Movers also offers piano moving, packing services, and supplies for packing. With the company's extensive experience and exceptionally friendly service, you can trust Wolley Movers for a fast, efficient, and stress-free move.
Wolley Movers Chicago
About Wolley Movers Chicago
Additional Cities Served: Cicero, Arlington Heights, Evanston, Palatine, Tinley Park, Oak LawnShow More >
Moving Services
- Residential Move
- Commercial Move
- Local Move
- Packing Service
- Piano Move
- Packing Supplies
- Furniture Move
- Office Relocation
- Chicago suburbs moving services
- Text for a quote
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Summarized Review of Wolley Movers Chicago
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Wolley Movers Chicago generally receives high praise for their moving services, with frequent commendations for their crews' professionalism, efficiency, and the smooth moving experience they provide, though some customers have noted serious complaints about service quality, hidden fees, and professionalism issues.
Recent Reviews Mention...
“Jonathan's crew was amazing”
“Alden and his crew were absolutely fantastic”
“the crew did an amazing job ”
2. Punctuality
Nationwide Average: 8.07/10
Wolley Movers Chicago generally receives positive remarks for being on time or early, although there are notable instances of significant delays that impacted customer satisfaction.
Recent Reviews Mention...
“they were timely”
“they are on time”
“showed up two and a half hours late”
3. Affordability
Nationwide Average: 7.69/10
Wolley Movers Chicago generally receives high praise for being reasonably priced and offering excellent value, with numerous reviews highlighting their competitiveness, though there are occasional concerns about unexpected costs and overcharging.
Recent Reviews Mention...
“they are fairly priced”
“prices are affordable and low”
“prices are very good compared to others”
4. Communication
Nationwide Average: 7.53/10
Wolley Movers Chicago has received mixed feedback with numerous reports of excellent, responsive, and helpful interactions, particularly praised by certain staff members, but also faces significant criticism due to instances of poor customer service, unprofessionalism, and lack of responsiveness in handling issues.
Recent Reviews Mention...
“scheduled but poor experience with promptness and resolving issues”
“took months for someone to get back to me”
“Jonathan, Gio, and Lalo answered all questions thoroughly”
5. Stick to Prices
Nationwide Average: 5.99/10
Wolley Movers Chicago has received mixed feedback with several customers praising their accurate quotes and final charges matching initial estimates, while a significant number of others report frustration over unexpected fees and prices significantly higher than originally quoted.
Recent Reviews Mention...
“move done in quoted time”
“quote was very close to what we paid”
“Original quote was $650, final was $885.”
6. Speed
Nationwide Average: 8.58/10
Wolley Movers Chicago generally receives high praise for fast, efficient service, with many customers reporting moves completed under the estimated time, although a few reviews cite instances of slower-than-expected service.
Recent Reviews Mention...
“fast”
“Super fast”
“worked fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Wolley Movers Chicago generally receives high praise for their polite, professional and kind crew, though there are a few reports of rudeness and unprofessionalism which seem to be outliers.
Recent Reviews Mention...
“pleasant attitudes”
“were friendly the whole time”
“efficient, and polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Wolley Movers Chicago receives overwhelmingly positive feedback for repeat service, with most customers expressing a high likelihood of rehiring and recommending the company, despite a few dissatisfied voices.
Recent Reviews Mention...
“Jonathan's crew were amazing, would hire again”
“recommend this company and would hire again”
“100% recommend Wolley Movers, and this crew specifically”
9. Professionalism
Nationwide Average: 8.31/10
Wolley Movers Chicago generally receives praise for their efficiency and professionalism, though there are several reports of unprofessional behavior that suggest inconsistency in service quality.
Recent Reviews Mention...
“Professional crew”
“perfect job”
“very professional crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Wolley Movers Chicago shows inconsistency with some customers reporting satisfactory remedial actions while many others express dissatisfaction with the company's lack of responsibility and failure to adequately address or compensate for damages and issues.
Recent Reviews Mention...
“denied responsibility for damages”
“discount given but not satisfied with resolution”
“handled payment for replacement floor, but not promptly”
11. Precision & Care
Nationwide Average: 8.01/10
Wolley Movers Chicago generally receives high praise for their attentiveness and carefulness, but there are notable instances of client dissatisfaction due to damage, breakages, and theft, suggesting a discrepancy in service quality.
Recent Reviews Mention...
“took great care of all my stuff”
“No damage to my furniture ”
“packed everything carefully”
Customer Insights
Cost: $ 809.00 from 11 historical data points
Hourly Minimum: 3 hours from 16 reviews
Local Move Duration: 3 hours from 88 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| Alden | Alden made our move SO easy |
| Elizabeth | kind, courteous, efficient, knowledgeable |
| Rob, Aiden, Lara | so helpful all around |
| Rob,Geo,J. Lara | great work by movers and very friendly |
| Alden, Anthony, Andreas | did a fantastic job, diligent and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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