Packers and Movers – STI is a locally owned business in Chicago with over ten years of experience. Fully licensed and insured, this company doesn’t hire contractors; it employs a full-time crew of skilled and trustworthy movers in Cicero, IL who specialize in different types of residential, commercial, same-day, and specialty moves. They know how to move pianos, pool tables, and other large items that require special care during transportation. Packers and Movers – STI is committed to doing a quick, excellent job relocating customers’ possessions, whether they’re moving a business or a household within the metropolitan area or outside of it. It also offers secure storage options for short- or long-run storage necessities – all at an affordable price. If you’re moving, you can trust Packers and Movers – STI to give you a seamless, stress-free experience.
Packers and Movers - STI
About Packers and Movers - STI
Additional Cities Served: Oak Lawn, Gurnee, Highland Park, Oak Forest, Lake Zurich, Lake ForestShow More >
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Summarized Review of Packers and Movers - STI
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Packers and Movers - STI consistently provides exceptional, professional, and efficient services that leave customers extremely satisfied, often exceeding expectations and making the moving experience stress-free and straightforward.
Recent Reviews Mention...
“Amazing service and very pleased with it”
“amazing company”
“they made our day far less stressful”
2. Punctuality
Nationwide Average: 8.07/10
Packers and Movers - STI generally receives high praise for their timely arrivals and punctuality, with multiple reports of being on time and even early, although there are a few instances of delays and late arrivals mentioned.
Recent Reviews Mention...
“Arrived in a timely manner”
“they arrived on time”
“team was punctual”
3. Affordability
Nationwide Average: 7.69/10
Packers and Movers - STI generally receives high praise for its competitive and reasonable pricing, although a few customers have expressed concerns about being overcharged or receiving bills that were significantly higher than initially quoted.
Recent Reviews Mention...
“great price”
“the price could not be beat”
“price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Packers and Movers - STI generally receives high praise for responsiveness, helpfulness, and clear communication, although there are notable instances of customers experiencing difficulties, including rudeness, poor follow-up, and a lack of communication during crucial moments.
Recent Reviews Mention...
“Very responsive”
“office was easily reachable and helpful”
“communicated with us at all times”
5. Stick to Prices
Nationwide Average: 5.99/10
Packers and Movers - STI receives mixed feedback with numerous instances of adhering to original quotes, yet a significant number of customers report being charged additional fees beyond their initial estimates.
Recent Reviews Mention...
“No extra charges and kept the promise”
“price charged was price quoted”
“No hidden fees and additional charges”
6. Speed
Nationwide Average: 8.58/10
Packers and Movers - STI are overwhelmingly praised for their quick and efficient service, although a few reviews noted issues with slower service or delays.
Recent Reviews Mention...
“surprised at how quickly they completed the move”
“amazingly fast process”
“furniture was shipped quickly”
7. Friendliness
Nationwide Average: 8.91/10
Packers and Movers - STI generally receives high praise for their pleasant, courteous, and professional staff, though there are a few isolated reports of rude behavior.
Recent Reviews Mention...
“Great people, very accommodating”
“guys were very considerate”
“such a lovely team”
8. Will Hire Again
Nationwide Average: 8.18/10
Packers and Movers - STI receives overwhelmingly positive feedback, with clients consistently recommending their services and expressing intentions to use them for future moves, underscoring a strong trust and satisfaction in the company's services.
Recent Reviews Mention...
“Will recommend to friends and family”
“no need to look for anybody else”
“would definitely recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Packers and Movers - STI generally receives praise for their professionalism, patience, and efficiency, although there are isolated reports of unprofessional behavior that raise some concerns.
Recent Reviews Mention...
“Extremely professional”
“team was professional”
“team was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Packers and Movers - STI appears to have a predominantly negative reputation for handling issues and rectifying mistakes, although there are a few instances where they have made commendable efforts to address problems.
Recent Reviews Mention...
“they went above and beyond”
“dealt with curve balls without complaints”
“refuse to rebuy or help with shipping missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Packers and Movers - STI generally receives high praise for meticulously wrapping and safely transporting customers' belongings, though there are some reports of damage and careless handling.
Recent Reviews Mention...
“Took exceptional care of all my belongings”
“wrapped all furniture in movers blankets”
“very careful with the move”
Customer Insights
Cost: $ 7533.00 from 3 reviews
Local Move Duration: 3 hours from 21 reviews
Interstate Move Duration: 7 days from 29 reviews
Great Crew Members
| Colin, Jose D Francisco | Amazing on delivery, so accommodating and gentle |
| Romero | Neat, efficient, and very pleasant work |
| Ivanna | Ivanna was always helpful |
| Max, Cortes | Max was wonderful to work with, Cortes was efficient and polite |
| Luciano | managed his crew and customer interactions well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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