Train To Go Movers, commonly known as TTG Movers, is a moving company based in Aurora, Illinois. The company prides itself on being staffed by a group of young professionals with many years of experience in the moving industry. TTG Movers aims to alleviate the stress associated with moving by providing high-quality and friendly services. Their approach is centered on making the moving process a smooth and enjoyable experience for their clients, with a focus on personal satisfaction and customer smiles. The company offers a wide range of services including the moving of special items like pianos, gun safes, exercise equipment, and more, catering to both residential and commercial needs. The website information provided is useful and successfully describes the company's ethos, services, and location.
Train To Go Movers
About Train To Go Movers
Additional Cities Served: Oak Lawn, Lombard, Addison, Oswego, North Chicago, BurbankShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Piano Moving
- Heavy Appliance Moving
- Commercial Moving
- LastMinute Moving
Awards
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Summarized Review of Train To Go Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Train To Go Movers is consistently praised for their exceptional service, professionalism, and the hard work of their teams, making them a highly recommended and valued choice for moving services, despite a few isolated complaints.
Recent Reviews Mention...
“TTG movers was the best choice and made this easy”
“TTG Movers came highly recommended and happy with service”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Train To Go Movers generally receives high praise for their timely arrivals and efficiency, with most reports highlighting their on-time performance and proactive communication, despite a few isolated incidents of tardiness or no-shows.
Recent Reviews Mention...
“They were available in a couple of hours”
“arrived on time”
“did not show up”
3. Affordability
Nationwide Average: 7.69/10
Train To Go Movers is overwhelmingly praised for their reasonable, competitive pricing and exceptional value, with nearly all customers considering their services a great bargain despite a single report of costs exceeding expectations.
Recent Reviews Mention...
“Very affordable”
“very reasonable pricing”
“quick to offer a great price”
4. Communication
Nationwide Average: 7.53/10
Train To Go Movers generally excels, with numerous reviews highlighting their responsiveness, clarity, and ability to effectively interact with clients, though there are a few instances of communication breakdowns and concerns.
Recent Reviews Mention...
“Guys are always respectful”
“Juan was so kind and caring”
“Anthony did a great job of explaining everything”
5. Stick to Prices
Nationwide Average: 5.99/10
Train To Go Movers has mixed reviews with some customers appreciating accurate quotes and no hidden charges, while others were disappointed by inaccurate pricing and unfulfilled promises of reimbursements.
Recent Reviews Mention...
“Accurate quote”
“quoted prices were not accurate”
“Did not honor their word on reimbursement”
6. Speed
Nationwide Average: 8.58/10
Train To Go Movers consistently demonstrate exceptional efficiency and speed, as highlighted by numerous reports of quick, professional moves that often exceeded expectations, except for one instance of taking longer than anticipated.
Recent Reviews Mention...
“quick and efficient”
“wasted no time during the move”
“moved me out of my apartment very fast”
7. Friendliness
Nationwide Average: 8.91/10
Train To Go Movers consistently demonstrates exceptional politeness, professionalism, and a sincere willingness to go above and beyond, as evidenced by the universally positive feedback regarding their respectful and considerate service.
Recent Reviews Mention...
“Carlos & Gabriel were very polite”
“respectful and considerate”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Train To Go Movers overwhelmingly receives positive feedback, suggesting most clients would highly recommend and choose their services for future moving needs.
Recent Reviews Mention...
“would most definitely recommend their services”
“would definitely recommend them and use again”
“would hire TTG movers again”
9. Professionalism
Nationwide Average: 8.31/10
Train To Go Movers receives overwhelmingly positive reviews with mentions of efficiency, respectfulness, and cooperative behavior, though a few isolated reports criticize their professionalism and handling of certain situations.
Recent Reviews Mention...
“efficient, respectful, considerate”
“Anthony and Juan were very cooperative and professional”
“job done in a professional manner”
10. Conflict Handling
Nationwide Average: 4.07/10
Train To Go Movers has shown a inconsistent approach, with some customers praising their efforts to rectify issues, while many others felt neglected or unsatisfied with the company's attempts at resolution.
Recent Reviews Mention...
“address sharing issue not resolved appropriately”
“helping us with unmentioned situation”
“did not attempt to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Train To Go Movers receives widespread praise for their attentive and careful approach, though there are a few reports of significant damage and loss.
Recent Reviews Mention...
“careful with all my belongings”
“Carlos & Gabriel were very polite and careful with the furniture”
“very careful to protect items and surroundings”
Customer Insights
Local Move Duration: 2 hours from 5 reviews
Great Crew Members
| Carlos, Gabriel | very polite and careful with handling the furniture and boxes |
| Anthony,Juan | both were very cooperative and professional |
| Anthony, Leo | were a great help |
| Alan, Alex | extremely professional and friendly, wasted no time |
| Niko, Adrian, Alan | were courteous and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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