Transmotion, Inc.

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MoversChevron RightIllinoisChevron RightBolingbrookChevron RightTransmotion, Inc.
based on 935+ data points
Circle Info

About Transmotion, Inc.

Transmotion, Inc., a pioneer in professional delivery and installation service, has been in business for over 15 years. Based in the Chicagoland area, it has additional locations in Detroit, Seattle, and San Francisco Bay/Sacramento area. The company serves not just Illinois, but also Wisconsin, Indiana, and Michigan. It offers last-mile delivery, installation, line-haul, warehousing, and distribution services for specialty stores, retail chains, and online retailers. It specializes in delivering, installing, and relocating fitness equipment and large-format leisure products. Furthermore, it promises a high standard of professional service, as demonstrated by many other Bolingbrook, IL moving companies. Transmotion keeps pace with evolving market expectations with cutting-edge logistics technologies. Its unique service includes enabling customers to save up to 50 percent on shipping.

Moving Services

  • Furniture Delivery Service
  • Appliance Delivery Service
  • Fitness Equipment Delivery Service
  • Game Tables Delivery Service
  • Furniture Installation Service
  • Appliance Installation Service
  • Fitness Equipment Installation Service
  • Game Tables Installation Service
  • Local Product Relocation
  • Online Purchase Delivery and Installation Service

Illinois Moving License

Revoked

Last Checked: 01/21/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2466782

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Transmotion, Inc.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.05/10

Nationwide Average: 8.44/10

Comment Dots

Transmotion, Inc. receives overwhelmingly negative reviews for their service, overshadowing the few positive experiences shared by customers.

Reviews Mention icon

Recent Reviews Mention...

Quick and efficient installation

extremely pleased with their work

great job on appliance delivery

2. Punctuality

6.88/10

Nationwide Average: 8.07/10

Comment Dots

Transmotion, Inc. frequently struggles with timely deliveries and often cancels or arrives late, though there are a few instances of on-time arrivals and good communication.

Reviews Mention icon

Recent Reviews Mention...

they arrived within time window

They called before arriving and arrived on time

Delivery was on time as scheduled

3. Affordability

5.48/10

Nationwide Average: 7.69/10

Comment Dots

Transmotion, Inc. receives mixed reviews, with some finding it reasonably priced while others criticize its high charges and broken processes.

Reviews Mention icon

Recent Reviews Mention...

the cost for minimal work was excessively high

well priced

reasonable charge for additional service

4. Communication

5.92/10

Nationwide Average: 7.53/10

Comment Dots

Transmotion, Inc. has overwhelmingly negative feedback for not allowing customers to speak to a manager, failing to inform them of issues, rude behavior, lack of responsiveness, and overall poor communication, with only a few mentions of satisfactory interactions.

Reviews Mention icon

Recent Reviews Mention...

customer service was excellent

felt pressured into unnecessary services

Good communication

5. Stick to Prices

2.45/10

Nationwide Average: 5.99/10

Comment Dots

Transmotion, Inc. is criticized for frequently changing installation dates and advertising services that they do not provide.

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Recent Reviews Mention...

upsold beyond initial agreement for installation

wanted to charge me to fix their mistake

forced to pay for an unexpected charge

6. Speed

8.86/10

Nationwide Average: 8.58/10

Comment Dots

Transmotion, Inc. has predominantly disappointed customers with cancellations, incomplete jobs, and significant delays, although there was one instance of quick and efficient service.

Reviews Mention icon

Recent Reviews Mention...

quick and efficient

done fast

Very quick at moving

7. Friendliness

9.28/10

Nationwide Average: 8.91/10

Comment Dots

Transmotion, Inc. predominantly receives criticism for being rude and unprofessional, despite a few instances where individuals found the installers courteous and helpful.

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Recent Reviews Mention...

associates were polite

gentleman were very accommodating

friendly

8. Will Hire Again

7.38/10

Nationwide Average: 8.18/10

Comment Dots

Transmotion, Inc. overwhelmingly appears to suffer from a severely negative perception, with a vast majority of customers expressing explicit dissatisfaction and a lack of interest in rehiring the company due to various unprofessional experiences.

Reviews Mention icon

Recent Reviews Mention...

highly recommend and would hire again

recommend this company and would hire again

would not hire again due to upselling and pressure

9. Professionalism

8.36/10

Nationwide Average: 8.31/10

Comment Dots

Transmotion, Inc. is overwhelmingly perceived as unprofessional and rude, with recurring complaints about poor customer service, lack of responsibility, and incomplete jobs, despite a couple of reports of efficient and professional conduct.

Reviews Mention icon

Recent Reviews Mention...

Conducted themselves well during installation

pressured for unnecessary additions, unprofessional behavior

worked professionally

10. Conflict Handling

3.16/10

Nationwide Average: 4.07/10

Comment Dots

Transmotion, Inc. demonstrates a consistent failure to address and resolve customer complaints, from neglecting to correct installation problems to refusing communication with customers.

Reviews Mention icon

Recent Reviews Mention...

issues were mitigated quickly with good communication

solved an issue with my old dishwasher

did not attempt to rectify their mistake

11. Precision & Care

6.22/10

Nationwide Average: 8.01/10

Comment Dots

Transmotion, Inc. predominantly receives negative feedback for causing damage to customer properties, despite one account of successfully managing heavy items without issues.

Reviews Mention icon

Recent Reviews Mention...

handled items with care, no damage

showed care for our home

took expert care of my new treadmill and did not damage anything

Customer Insights icon

Customer Insights

Local Move Duration: 1 hours from 3 reviews

Great Crew Members icon

Great Crew Members

Jose,Racieldid a great job installing our new dishwasher
Melvin, Louisknowledgeable, polite and efficient
Melvin, Louisprofessional, polite, punctual, did a great job
Luis,Melvinexcellent job installing our dishwasher
Ericmade it a good experience
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Transmotion, Inc.

Location
2325 Wisconsin Ave, Downers Grove, IL, 60515
Phone
(630) 487-5100
Link
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