Transmotion, Inc., a pioneer in professional delivery and installation service, has been in business for over 15 years. Based in the Chicagoland area, it has additional locations in Detroit, Seattle, and San Francisco Bay/Sacramento area. The company serves not just Illinois, but also Wisconsin, Indiana, and Michigan. It offers last-mile delivery, installation, line-haul, warehousing, and distribution services for specialty stores, retail chains, and online retailers. It specializes in delivering, installing, and relocating fitness equipment and large-format leisure products. Furthermore, it promises a high standard of professional service, as demonstrated by many other Bolingbrook, IL moving companies. Transmotion keeps pace with evolving market expectations with cutting-edge logistics technologies. Its unique service includes enabling customers to save up to 50 percent on shipping.
Transmotion, Inc.
About Transmotion, Inc.
Additional Cities Served: Wheaton, Downers Grove, Lombard, Woodridge, Glen Ellyn, New LenoxShow More >
Moving Services
- Furniture Delivery Service
- Appliance Delivery Service
- Fitness Equipment Delivery Service
- Game Tables Delivery Service
- Furniture Installation Service
- Appliance Installation Service
- Fitness Equipment Installation Service
- Game Tables Installation Service
- Local Product Relocation
- Online Purchase Delivery and Installation Service
Illinois Moving License
Revoked
Last Checked: 01/21/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Transmotion, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Transmotion, Inc. receives overwhelmingly negative reviews for their service, overshadowing the few positive experiences shared by customers.
Recent Reviews Mention...
“Quick and efficient installation”
“extremely pleased with their work”
“great job on appliance delivery”
2. Punctuality
Nationwide Average: 8.07/10
Transmotion, Inc. frequently struggles with timely deliveries and often cancels or arrives late, though there are a few instances of on-time arrivals and good communication.
Recent Reviews Mention...
“they arrived within time window”
“They called before arriving and arrived on time”
“Delivery was on time as scheduled”
3. Affordability
Nationwide Average: 7.69/10
Transmotion, Inc. receives mixed reviews, with some finding it reasonably priced while others criticize its high charges and broken processes.
Recent Reviews Mention...
“the cost for minimal work was excessively high”
“well priced”
“reasonable charge for additional service”
4. Communication
Nationwide Average: 7.53/10
Transmotion, Inc. has overwhelmingly negative feedback for not allowing customers to speak to a manager, failing to inform them of issues, rude behavior, lack of responsiveness, and overall poor communication, with only a few mentions of satisfactory interactions.
Recent Reviews Mention...
“customer service was excellent”
“felt pressured into unnecessary services”
“Good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Transmotion, Inc. is criticized for frequently changing installation dates and advertising services that they do not provide.
Recent Reviews Mention...
“upsold beyond initial agreement for installation”
“wanted to charge me to fix their mistake”
“forced to pay for an unexpected charge”
6. Speed
Nationwide Average: 8.58/10
Transmotion, Inc. has predominantly disappointed customers with cancellations, incomplete jobs, and significant delays, although there was one instance of quick and efficient service.
Recent Reviews Mention...
“quick and efficient”
“done fast”
“Very quick at moving”
7. Friendliness
Nationwide Average: 8.91/10
Transmotion, Inc. predominantly receives criticism for being rude and unprofessional, despite a few instances where individuals found the installers courteous and helpful.
Recent Reviews Mention...
“associates were polite”
“gentleman were very accommodating”
“friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Transmotion, Inc. overwhelmingly appears to suffer from a severely negative perception, with a vast majority of customers expressing explicit dissatisfaction and a lack of interest in rehiring the company due to various unprofessional experiences.
Recent Reviews Mention...
“highly recommend and would hire again”
“recommend this company and would hire again”
“would not hire again due to upselling and pressure”
9. Professionalism
Nationwide Average: 8.31/10
Transmotion, Inc. is overwhelmingly perceived as unprofessional and rude, with recurring complaints about poor customer service, lack of responsibility, and incomplete jobs, despite a couple of reports of efficient and professional conduct.
Recent Reviews Mention...
“Conducted themselves well during installation”
“pressured for unnecessary additions, unprofessional behavior”
“worked professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Transmotion, Inc. demonstrates a consistent failure to address and resolve customer complaints, from neglecting to correct installation problems to refusing communication with customers.
Recent Reviews Mention...
“issues were mitigated quickly with good communication”
“solved an issue with my old dishwasher”
“did not attempt to rectify their mistake”
11. Precision & Care
Nationwide Average: 8.01/10
Transmotion, Inc. predominantly receives negative feedback for causing damage to customer properties, despite one account of successfully managing heavy items without issues.
Recent Reviews Mention...
“handled items with care, no damage”
“showed care for our home ”
“took expert care of my new treadmill and did not damage anything”
Customer Insights
Local Move Duration: 1 hours from 3 reviews
Great Crew Members
Jose,Raciel | did a great job installing our new dishwasher |
Melvin, Louis | knowledgeable, polite and efficient |
Melvin, Louis | professional, polite, punctual, did a great job |
Luis,Melvin | excellent job installing our dishwasher |
Eric | made it a good experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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