Two Men and a Truck

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MoversChevron RightIllinoisChevron RightDowners GroveChevron RightTwo Men and a Truck
based on 569+ data points
Circle Info

About Two Men and a Truck

Two Men and a Truck is a full-service moving company with over 35 years of experience in the industry. They offer comprehensive home and business relocation, packing and unpacking, and junk removal services. The company is based in Lansing, Michigan, with more than 350 locations worldwide. They serve both local and long-distance moving needs, specializing in keeping items safe and secure while maintaining excellent customer service. As part of their commitment to training and customer service, they offer professionally trained movers in Downers Grove, IL with top-of-the-line equipment and resources to exceed customers' expectations.

Additional Cities Served: Lombard, Woodridge, Villa Park, Lemont

Moving Services

  • Local moving
  • Junk removal
  • Storage
  • Longdistance moving
  • Packing services
  • Boxes & supplies
  • Cheap moving services
  • Lastminute moving
  • Furniture moving
  • Commercial moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3758528

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Two Men and a Truck

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.57/10

Nationwide Average: 8.44/10

Comment Dots

Two Men and a Truck seems to have largely disappointed customers with numerous reports of negative experiences, although a few individuals have expressed high satisfaction with their service.

Reviews Mention icon

Recent Reviews Mention...

great job by movers

they listened to my requests and answered my questions

Shane and TJ did a great job

2. Punctuality

8.59/10

Nationwide Average: 8.07/10

Comment Dots

Two Men and a Truck generally struggles, with numerous complaints about delays and no-shows, though there are a couple of instances where their service was prompt.

Reviews Mention icon

Recent Reviews Mention...

were professional, punctual, courteous

Michael and Shane were prompt

on time

3. Affordability

7.7/10

Nationwide Average: 7.69/10

Comment Dots

Two Men and a Truck appears to have mixed but predominantly negative feedback, with customers complaining about unexpected added charges, instances of being charged for minimal service, and others applauding them for charges coming in below estimates.

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Recent Reviews Mention...

extremely expensive

all at a great price

I was on a budget

4. Communication

6.94/10

Nationwide Average: 7.53/10

Comment Dots

Two Men and a Truck generally struggles with timely and professional responses, though there are a few instances of positive interaction noted.

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Recent Reviews Mention...

listened to my requests and answered my questions

they were very accommodating

office staff and scheduling was great

5. Stick to Prices

5.24/10

Nationwide Average: 5.99/10

Comment Dots

Two Men and a Truck generally receives criticism for billing issues, including significant discrepancies between initial quotes and final charges, though there are a few instances of customers reporting lower-than-expected final costs.

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Recent Reviews Mention...

did not stick to quoted prices

end cost was almost spot on to the estimate

total cost was within a few dollars of the quote

6. Speed

8.78/10

Nationwide Average: 8.58/10

Comment Dots

Two Men and a Truck generally received negative feedback for being rushed and inefficient, although a few customers found them to be quick and efficient.

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Recent Reviews Mention...

worked hard and efficiently

The move was efficient.

efficiency and speed were noteworthy

7. Friendliness

9.06/10

Nationwide Average: 8.91/10

Comment Dots

Two Men and a Truck demonstrates a polarizing range of customer experiences, with some finding the service exceptionally welcoming and others experiencing significant rudeness.

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Recent Reviews Mention...

were courteous

costumer friendly

Robert, Jake, Cameron were friendly

8. Will Hire Again

8.12/10

Nationwide Average: 8.18/10

Comment Dots

Two Men and a Truck faces significant dissatisfaction and reluctance from a majority of customers, with only a few expressing a strong intent to use their services again.

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Recent Reviews Mention...

recommend this team and would hire again

would use them again

definitely call again for my next move

9. Professionalism

8.67/10

Nationwide Average: 8.31/10

Comment Dots

Two Men and a Truck generally appears to struggle with maintaining a professional standard, despite a few commendable instances of professionalism from certain members.

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Recent Reviews Mention...

were professional

Robert, Jake, Cameron were professional and efficient

crew was very professional

10. Conflict Handling

1.38/10

Nationwide Average: 4.07/10

Comment Dots

Two Men and a Truck consistently show a lack of responsibility and an unwillingness to offer adequate compensation or solutions for issues, demonstrated by their failure to address delays, damages, and complaints effectively.

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Recent Reviews Mention...

do not want to take responsibility

not willing to honor compensation

no supervisor has responded for over a month

11. Precision & Care

7.66/10

Nationwide Average: 8.01/10

Comment Dots

Two Men and a Truck overwhelmingly receives negative feedback for frequently causing damage to customers' belongings, despite a couple of instances of satisfactory performance.

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Recent Reviews Mention...

handled all items with care

Elijah and Jordan were extremely careful with items.

safeguarding our belongings during the relocation

Customer Insights icon

Customer Insights

Local Move Duration: 5 hours from 5 reviews

Great Crew Members icon

Great Crew Members

Robert, Jake, Jordan, Cisco, Trey, Jomel, Lawrencewere professional, punctual, courteous, and knowledgeable
Shane, TJdid a great job and were customer friendly
Robert, Jake, Cameronprofessional, efficient and friendly
Robert, Jake, Marco, JavonRobert and Jake were great leaders and trained well, Marco and Javon did a great job
Logan, Mihagreat movers and provided excellent service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Two Men and a Truck

Location
2727 Curtiss St, Downers Grove, IL, 60515
Phone
(630) 246-2808
Link
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