Getting your home, apartment, or condo relocated in the East Dundee area is a piece of cake with one of the industry's well-recognized companies. Two Men and a Truck operates on a global scale, boasting over 300 locations across not only the United States but also in Canada, Ireland, and the United Kingdom. Two Men and a Truck’s East Dundee branch employs professionally trained teams dedicated to providing utmost care to your valuables and property. With services that span the full spectrum of relocation tasks, they can assist with everything from packing, loading, and transport, to junk removal. Check out movers in Elgin, IL for a comprehensive list of moving companies in the area.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: South Elgin, Lake Zurich, Elgin
Moving Services
- Local Moving
- Junk Removal
- Storage
- LongDistance Moving
- Packing Services
- Boxes & Supplies
- Commercial Junk Removal
- Furniture Disposal
- Home or Business Renovations
- Foreclosure or Eviction Cleanouts
Illinois Moving License
Permanent
Last Checked: 01/21/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck receives mixed feedback but leans towards negative reviews, highlighting issues with professionalism and service satisfaction from several customers.
Recent Reviews Mention...
“very professional and did everything with care”
“Alex, Alfredo, and Brian were great to work with”
“move went very well”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck has mixed feedback, ranging from being over 3 hours late to being timely.
Recent Reviews Mention...
“explained their arrival would be slightly delayed”
“showed up on time”
“never showed up”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck is criticized for overcharging for the services provided.
Recent Reviews Mention...
“final bill came in lower than quote”
“Found a different company at half the cost.”
“out $1,400, not affordable due to loss”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck appears to have significant room for improvement as most reviews suggest issues with responsiveness and a lack of support from management, despite a single instance of positive feedback regarding respectful office staff.
Recent Reviews Mention...
“phone staff was helpful”
“booking was super organized”
“listened to requests”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck significantly underperforms, with customers experiencing long delays, charges vastly exceeding initial quotes, unexpected billing issues, and unfulfilled promises regarding service adjustments.
Recent Reviews Mention...
“final bill lower than phone quote”
“honest and up front about charges”
“Requoted double the original estimate.”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck receives mixed feedback, with some finding them helpful and efficient, while others criticize their lack of urgency and efficiency, leading to prolonged moving times.
Recent Reviews Mention...
“got things loaded quickly”
“never completed the move”
“quick move”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives high praise for their respectful and friendly approach, though there are rare instances of perceived unprofessionalism.
Recent Reviews Mention...
“Alex, Alfredo, and Brian were great to work with”
“both men were friendly”
“hardworking & polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck receives mixed reviews, with a notable number of customers expressing a strong reluctance to use their services again despite a few highly positive endorsements.
Recent Reviews Mention...
“would hire Alex, Alfredo, and Brian again”
“would definitely recommend this company”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck evidently faces significant criticism for unprofessional behavior, including an unscrupulous owner, movers engaging in phone conversations during work, struggles with handling items properly, and an overall lack of professional conduct leading to extremely poor service.
Recent Reviews Mention...
“very professional and did everything with care”
“Alex, Alfredo, and Brian conducted themselves professionally”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck shows a significant lack of effort in addressing customer concerns, including not sending claims adjusters, minimizing customer issues, failing to keep promises to rectify situations, and not paying filed claims.
Recent Reviews Mention...
“Refused to refund deposit despite their mistake.”
“did not try to fix the situation”
“attempted to fix damages but not perfectly”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally appears to struggle, with numerous reports of damaged property and careless handling.
Recent Reviews Mention...
“they did everything with care”
“were careful with items”
“both were careful not to cause any damage”
Customer Insights
Cost: $ 1088.00 from 5 reviews
Local Move Duration: 7 hours from 3 reviews
Great Crew Members
Alex, Alfredo, Brian | Great to work with, couldn't have asked for more |
Christina, Oscar, German | Christina was helpful, Oscar & German were professional |
Damien, Robert, Derek | Damien & Robert were awesome, Derek excelled in training |
Eddie, Ariel | Eddie and Ariel were outstanding and compassionate |
German, Justin | exemplary job and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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