Two Men and a Truck

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MoversChevron RightIllinoisChevron RightElginChevron RightTwo Men and a Truck
based on 482+ data points
Circle Info

About Two Men and a Truck

Getting your home, apartment, or condo relocated in the East Dundee area is a piece of cake with one of the industry's well-recognized companies. Two Men and a Truck operates on a global scale, boasting over 300 locations across not only the United States but also in Canada, Ireland, and the United Kingdom. Two Men and a Truck’s East Dundee branch employs professionally trained teams dedicated to providing utmost care to your valuables and property. With services that span the full spectrum of relocation tasks, they can assist with everything from packing, loading, and transport, to junk removal. Check out movers in Elgin, IL for a comprehensive list of moving companies in the area.

Additional Cities Served: South Elgin, Lake Zurich, Elgin

Moving Services

  • Local Moving
  • Junk Removal
  • Storage
  • LongDistance Moving
  • Packing Services
  • Boxes & Supplies
  • Commercial Junk Removal
  • Furniture Disposal
  • Home or Business Renovations
  • Foreclosure or Eviction Cleanouts

Illinois Moving License

Permanent

Last Checked: 01/21/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3758528

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Two Men and a Truck

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.23/10

Nationwide Average: 8.44/10

Comment Dots

Two Men and a Truck receives mixed feedback but leans towards negative reviews, highlighting issues with professionalism and service satisfaction from several customers.

Reviews Mention icon

Recent Reviews Mention...

very professional and did everything with care

Alex, Alfredo, and Brian were great to work with

move went very well

2. Punctuality

8.06/10

Nationwide Average: 8.07/10

Comment Dots

Two Men and a Truck has mixed feedback, ranging from being over 3 hours late to being timely.

Reviews Mention icon

Recent Reviews Mention...

explained their arrival would be slightly delayed

showed up on time

never showed up

3. Affordability

5.45/10

Nationwide Average: 7.69/10

Comment Dots

Two Men and a Truck is criticized for overcharging for the services provided.

Reviews Mention icon

Recent Reviews Mention...

final bill came in lower than quote

Found a different company at half the cost.

out $1,400, not affordable due to loss

4. Communication

5.68/10

Nationwide Average: 7.53/10

Comment Dots

Two Men and a Truck appears to have significant room for improvement as most reviews suggest issues with responsiveness and a lack of support from management, despite a single instance of positive feedback regarding respectful office staff.

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Recent Reviews Mention...

phone staff was helpful

booking was super organized

listened to requests

5. Stick to Prices

3.73/10

Nationwide Average: 5.99/10

Comment Dots

Two Men and a Truck significantly underperforms, with customers experiencing long delays, charges vastly exceeding initial quotes, unexpected billing issues, and unfulfilled promises regarding service adjustments.

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Recent Reviews Mention...

final bill lower than phone quote

honest and up front about charges

Requoted double the original estimate.

6. Speed

6.93/10

Nationwide Average: 8.58/10

Comment Dots

Two Men and a Truck receives mixed feedback, with some finding them helpful and efficient, while others criticize their lack of urgency and efficiency, leading to prolonged moving times.

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Recent Reviews Mention...

got things loaded quickly

never completed the move

quick move

7. Friendliness

8.68/10

Nationwide Average: 8.91/10

Comment Dots

Two Men and a Truck generally receives high praise for their respectful and friendly approach, though there are rare instances of perceived unprofessionalism.

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Recent Reviews Mention...

Alex, Alfredo, and Brian were great to work with

both men were friendly

hardworking & polite

8. Will Hire Again

7.91/10

Nationwide Average: 8.18/10

Comment Dots

Two Men and a Truck receives mixed reviews, with a notable number of customers expressing a strong reluctance to use their services again despite a few highly positive endorsements.

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Recent Reviews Mention...

would hire Alex, Alfredo, and Brian again

would definitely recommend this company

highly recommend and would hire again

9. Professionalism

7.6/10

Nationwide Average: 8.31/10

Comment Dots

Two Men and a Truck evidently faces significant criticism for unprofessional behavior, including an unscrupulous owner, movers engaging in phone conversations during work, struggles with handling items properly, and an overall lack of professional conduct leading to extremely poor service.

Reviews Mention icon

Recent Reviews Mention...

very professional and did everything with care

Alex, Alfredo, and Brian conducted themselves professionally

crew was professional

10. Conflict Handling

2.89/10

Nationwide Average: 4.07/10

Comment Dots

Two Men and a Truck shows a significant lack of effort in addressing customer concerns, including not sending claims adjusters, minimizing customer issues, failing to keep promises to rectify situations, and not paying filed claims.

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Recent Reviews Mention...

Refused to refund deposit despite their mistake.

did not try to fix the situation

attempted to fix damages but not perfectly

11. Precision & Care

7.25/10

Nationwide Average: 8.01/10

Comment Dots

Two Men and a Truck generally appears to struggle, with numerous reports of damaged property and careless handling.

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Recent Reviews Mention...

they did everything with care

were careful with items

both were careful not to cause any damage

Customer Insights icon

Customer Insights

Cost: $ 1088.00 from 5 reviews


Local Move Duration: 7 hours from 3 reviews

Great Crew Members icon

Great Crew Members

Alex, Alfredo, BrianGreat to work with, couldn't have asked for more
Christina, Oscar, GermanChristina was helpful, Oscar & German were professional
Damien, Robert, DerekDamien & Robert were awesome, Derek excelled in training
Eddie, ArielEddie and Ariel were outstanding and compassionate
German, Justinexemplary job and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Two Men and a Truck

Location
570 Rock Rd Dr Ste A, East Dundee, IL, 60118
Phone
(224) 208-5011
Link
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