Big Helpful Gentlemen Moving Company is a locally and family-owned business based in St. Louis, with over 10 years of experience in the moving industry. Their service area covers St. Louis City/County and extends to out-of-area moves subject to a roundtrip charge. The company is committed to providing a stress-free and seamless moving experience, offering services such as loading, hauling, and unloading of belongings. Their team of strong, capable movers utilizes the latest furniture-moving techniques to ensure the safe handling and transport of their clients' possessions. Big Helpful Gentlemen Moving takes pride in treating every move as if it were their own and strives to maintain the highest level of customer service while meeting the unique needs of each client.
Big Helpful Gentlemen Moving
About Big Helpful Gentlemen Moving
Additional Cities Served: St. Peters, Florissant, Chesterfield, Belleville, Wildwood, University CityShow More >
Error. Please try again later.
Moving Services
- Local moving
- Longdistance moving
- Hourly rate for 2 Gentlemen to load, haul, and unload belongings
- Additional Gentlemen for extra hands during the move
- 16ft Truck and Travel Fee for moves within the St. Louis City/County area
- 26ft Truck and Travel Fee for moves within the St. Louis City/County area
- Cashless payment accepted (Debit, Credit, and Cash App Pay via Square)
- Refundable $149 deposit to reserve the truck
- Affordable and upfront pricing
- Experienced and reliable movers
Have feedback for Big Helpful Gentlemen Moving?
Error. Please try again later.
Summarized Review of Big Helpful Gentlemen Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Big Helpful Gentlemen Moving receives mixed reviews, with some customers highly praising their service and professionalism, while an equal number express severe dissatisfaction with tardiness, unprofessionalism, and damage to items.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“Ben and Carl went above and beyond”
2. Punctuality
Nationwide Average: 8.07/10
Big Helpful Gentlemen Moving consistently demonstrates significant delays and poor communication, overshadowing rare on-time performances.
Recent Reviews Mention...
“they were timely”
“hours late with no calls”
“4 hours late without proper communication”
3. Affordability
Nationwide Average: 7.69/10
Big Helpful Gentlemen Moving receives mixed reviews, with some customers finding their services very expensive, while others appreciate their great pricing.
Recent Reviews Mention...
“spent a small fortune, very expensive”
“extremely reasonable price”
“a reasonable price”
4. Communication
Nationwide Average: 7.53/10
Big Helpful Gentlemen Moving generally struggles to maintain effective exchanges, showing significant issues with responsiveness and honesty, although a few customers found them accommodating and easy to collaborate with.
Recent Reviews Mention...
“responsive communication”
“Ben is a great communicator”
“no communication about being late”
5. Stick to Prices
Nationwide Average: 5.99/10
Big Helpful Gentlemen Moving consistently fails to maintain their initial quotes, leading to higher costs, schedule discrepancies, and instances of taking money without providing the promised service.
Recent Reviews Mention...
“cost more than another company for the same work”
“owner only charged for 3 hours despite delays”
“did not adhere to confirmed move schedule”
6. Speed
Nationwide Average: 8.58/10
Big Helpful Gentlemen Moving generally disappoints due to too many breaks, inefficiency, and cases of not showing up, despite a few instances of moving items quickly.
Recent Reviews Mention...
“got the job done very fast”
“efficient in their work”
“too many breaks and inefficient work”
7. Friendliness
Nationwide Average: 8.91/10
Big Helpful Gentlemen Moving generally receives praise for their great personalities and friendliness, despite isolated instances of unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“Ben and Carl were beyond helpful”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Big Helpful Gentlemen Moving receives extremely polarized feedback, with customers either fervently recommending their services or strongly advising against their hire, showcasing a clear divide in customer satisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“would highly recommend them”
“definitely be calling them for any moving need”
9. Professionalism
Nationwide Average: 8.31/10
Big Helpful Gentlemen Moving is overwhelmingly perceived as unprofessional and unreliable, despite a single report of a very professional crew member.
Recent Reviews Mention...
“professional moving help”
“friendly yet professional”
“were professional throughout the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Big Helpful Gentlemen Moving generally struggles with accepting responsibility for damages and communicating with customers, despite isolated incidents where they have gone above and beyond in service.
Recent Reviews Mention...
“refused to accept responsibility for damages”
“refused to take accountability for damaged items”
“they let me know immediately something broke”
11. Precision & Care
Nationwide Average: 8.01/10
Big Helpful Gentlemen Moving has mixed reviews, with some customers experiencing damage to their belongings while others praise the company for moving their items quickly and without any damage.
Recent Reviews Mention...
“packed boxes with one or two items causing damage”
“they unloaded my truck with care”
“adjustable bed was broken”
Customer Insights
Local Move Duration: 2 hours from 5 reviews
Great Crew Members
| Ben | Ben worked out details and anticipated costs, worked very hard, especially with the piano and tricky stairs |
| Ben, Carl | they went above and beyond, were professional and helped reassemble furniture |
| Nick,Ben | fantastic and friendly |
| Ben, Nick | Thanks a lot for the help getting unloaded |
| Ben | Ben is a superstar |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Big Helpful Gentlemen Moving
Ready to start your move?
Additional Resources
St. Louis Moving Services
Nearby Cities
