Hollander International Storage and Moving is a full-service moving and storage company in Elk Grove Village, IL with 130 years of experience. This family-owned and operated business has been in operation since 1888, providing the Chicagoland area with professional services for local and long-distance moves. A top-rated agent for Mayflower Van Lines, Hollander has extensive knowledge across an array of industries. It offers expertise for any relocation services you may need, whether it be cross-country moves across the United States or international shipments around the world. Hollander International Storage and Moving also specializes in commercial moving for businesses nationwide, employee relocation for workers who have outgrown their office space, and logistics services such as warehousing and distribution. This company is a certified AMSA ProMover and an A+ rated, BBB-accredited business. If you're seeking information about movers in different locations, you can find unbiased ratings of the top Arlington Heights, IL movers on our site.
Hollander International Storage & Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hollander International Storage & Moving
Additional Cities Served: Evanston, Schaumburg, Palatine, Des Plaines, Tinley Park, Oak LawnShow More >
Moving Services
- Local Moving
- Commercial Moving
- Long Distance Moving
- Employee Relocation
- International Moving
- Logistics Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Hollander International Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hollander International Storage & Moving receives tremendous praise for offering exceptional, professional, and stress-free moving experiences, despite a few reports of lateness and damage.
Recent Reviews Mention...
“late both days and broke treadmill”
“handled the move in a successful and organized way”
“Their service is something that everyone should experience”
2. Punctuality
Nationwide Average: 8.07/10
Hollander International Storage & Moving generally receives praise for timeliness and on-time deliveries, although there are a few instances of being late and lacking communication.
Recent Reviews Mention...
“showed up late both days”
“movers were on time”
“Everything was moved on time”
3. Affordability
Nationwide Average: 7.69/10
Hollander International Storage & Moving generally receives positive remarks for being cost-effective and offering competitive prices, though a few customers have mentioned higher than anticipated costs or the availability of marginally cheaper alternatives.
Recent Reviews Mention...
“it may have been a bit pricey”
“it is cost-effective”
“Came in under budget, competitively priced”
4. Communication
Nationwide Average: 7.53/10
Hollander International Storage & Moving generally receives high praise for their responsiveness and thoroughness, though there are a few instances of dissatisfaction regarding lack of communication and poor follow-up.
Recent Reviews Mention...
“responsive and provided precise arrival time”
“helpful and available to answer questions”
“happy with all teams involved including estimator and office support”
5. Stick to Prices
Nationwide Average: 5.99/10
Hollander International Storage & Moving generally receives appreciation for honoring their original quotes and ensuring there are no unexpected price changes, though there are some reports of significant discrepancies between the estimated and final costs.
Recent Reviews Mention...
“Stated the quote and stuck to it”
“things went as promised”
“They're competitive and do not over-charge after the move”
6. Speed
Nationwide Average: 8.58/10
Hollander International Storage & Moving generally receives praise for fast and efficient service, despite a few reports of delays and longer loading times.
Recent Reviews Mention...
“Movers were fast”
“The crew unloaded quickly and efficiently”
“Move was completed before expected”
7. Friendliness
Nationwide Average: 8.91/10
Hollander International Storage & Moving generally receives praise for its pleasant, courteous, and professional staff, though there are isolated complaints of rudeness.
Recent Reviews Mention...
“kind and helpful”
“Made a stressful event very pleasant”
“connect personal are very knowledgeable and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Hollander International Storage & Moving receives high praise and consistent recommendations indicating a strong likelihood that many customers would use their services again, despite a few dissenting opinions.
Recent Reviews Mention...
“can't recommend this company”
“can be certain of my loyalty as a customer”
“would experience for themselves again”
9. Professionalism
Nationwide Average: 8.31/10
Hollander International Storage & Moving largely receives praise for their efficiency and courtesy, with multiple accounts highlighting the crew's organized, caring, and professional conduct, despite a few critical remarks regarding unprofessional behavior and mishandling.
Recent Reviews Mention...
“borrowed crew and poor handling of items”
“were highly organized”
“Professionals unloaded, set up, and cleaned up”
10. Conflict Handling
Nationwide Average: 4.07/10
Hollander International Storage & Moving has received mixed feedback, with some customers commending their quick claim responses and satisfactory resolutions, while others have reported refusals to fix issues and a lack of accountability for damages.
Recent Reviews Mention...
“refused to fix treadmill despite insurance”
“their payment was horrific”
“prompt response and satisfactory settlement”
11. Precision & Care
Nationwide Average: 8.01/10
Hollander International Storage & Moving generally receives high praise for their attentiveness and careful handling, although there are a few reports of mishandling and damage.
Recent Reviews Mention...
“refused to fix broken treadmill”
“Fragile items like China hutch were handled well”
“extremely careful with our things”
Customer Insights
Interstate Move Duration: 3 days from 8 reviews
Great Crew Members
| Chris | Chris was there to assist us and showed us how to pack |
| Tony | Huge shout-out to Tony for outstanding care |
| Caryn, Konrad | Sales and coordinator were helpful, movers were professional |
| Jimmy | Jimmy and his crew were caring and hard working |
| Roy, Rebecca, Chris | went out of the way to be helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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