Coffey Bros. Moving is a small, locally run company founded in 2010. It is based in Chicago and offers all-inclusive business and residential moving services. The Coffey Bros. team is experienced in every facet of the relocation process, from organizing, sorting, and packing to loading, hauling, and unloading. They are also experts in putting together tables, bookshelves, armoires, and any furniture you might need. Coffey Bros. is always ready to lend a hand, whether you need help with a specific task or just want someone to handle the heavy lifting. You will be assigned your own personal concierge when you book a move. With this service, you’ll have one point of contact who will help you with everything from scheduling to budgeting to ensuring you have everything you need on moving day. If you're also searching for other moving services in the area, you can check out this comprehensive list of the leading movers in Evanston, IL. Get your free estimate today to see how Coffey Bros. can make your move more effortless than ever.
Coffey Bros. Moving
Illinois Moving License
Permanent
Last Checked: 01/21/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coffey Bros. Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coffey Bros. Moving is highly regarded for its professionalism and efficiency in handling moves, though a few customers have raised concerns about charges and service quality.
Recent Reviews Mention...
“First time was excellent”
“very professional”
“they disassembled all the furniture and packed it carefully”
2. Punctuality
Nationwide Average: 8.07/10
Coffey Bros. Moving generally receives high praise for being on time, though there are a notable few complaints about significant delays.
Recent Reviews Mention...
“Crew was timely”
“George and James were punctual”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Coffey Bros. Moving has received mixed reviews but leans more towards negative experiences with numerous complaints about surprise cost increases, overcharges, and expenses significantly exceeding initial quotes, despite some customers finding the service worth the price or reasonably priced.
Recent Reviews Mention...
“not affordable based on surprise cost increase”
“over charged us for last minute move”
“Looking to save cost, advised to look elsewhere.”
4. Communication
Nationwide Average: 7.53/10
Coffey Bros. Moving generally excels with numerous instances of highly responsive and engaging interactions, though they are occasionally marred by significant delays and poor communication in specific areas like claims processing and fee disclosures.
Recent Reviews Mention...
“Anthony was very responsive and pleasant”
“worked with me for alternative payment”
“George and James were communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Coffey Bros. Moving overwhelmingly garners negative feedback for frequently not honoring their original quotes, leading to various complaints about unexpected price increases, hidden fees, and demands for additional payments.
Recent Reviews Mention...
“quoted price was not honored”
“Keeps items hostage until you pay”
“Gave an estimate and billed more hours.”
6. Speed
Nationwide Average: 8.58/10
Coffey Bros. Moving is overwhelmingly praised for their efficiency and quick service, with the vast majority of customers reporting exceptionally swift and mindful moves, despite a few reports of intentional slowing or inefficiency.
Recent Reviews Mention...
“Moved our stuff in record time”
“quick service”
“Crew was efficient”
7. Friendliness
Nationwide Average: 8.91/10
Coffey Bros. Moving consistently demonstrates exceptional warmth and approachability, with numerous reports of pleasant, respectful, and accommodating interactions, despite a few isolated negative experiences.
Recent Reviews Mention...
“Anthony was very energetic and pleasant”
“very nice and friendly”
“respectful crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Coffey Bros. Moving generally receives strong endorsements for rehire, with the majority of customers expressing a high level of satisfaction and readiness to use their services again, despite a few reports of dissatisfaction regarding issues like unresolved damage, hidden fees, and unprofessional behavior.
Recent Reviews Mention...
“Would definitely hire them again”
“would hire again”
“would recommend and 10/10 satisfaction”
9. Professionalism
Nationwide Average: 8.31/10
Coffey Bros. Moving overwhelmingly receives high praise for their professional conduct, efficiency, and respectfulness, despite a few reports of unprofessional behavior and demands for tips.
Recent Reviews Mention...
“crew conducted themselves well”
“crew was professional”
“Crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Coffey Bros. Moving has overwhelmingly shown a lack of effort and unsatisfactory response to customer complaints and damages, despite a few instances where they attempted to address issues.
Recent Reviews Mention...
“failed to acknowledge damage to my wall”
“left boxes behind but overall good job”
“over a month and no repair done”
11. Precision & Care
Nationwide Average: 8.01/10
Coffey Bros. Moving generally receives high praise for their meticulous and thoughtful approach to packing and moving items, but there are notable instances of significant damage and mishandling that mar their record.
Recent Reviews Mention...
“packed items in protective covers”
“careful with items”
“wrapped everything very well”
Customer Insights
Cost: $ 1620.00 from 39 reviews
Hourly Minimum: 2 hours from 14 reviews
Local Move Duration: 3 hours from 137 reviews
Interstate Move Duration: 2 days from 9 reviews
Great Crew Members
Anthony | Anthony was great |
Anthony | Anthony was very energetic and pleasant in the estimate process |
Edgar, Victor | Edgar and Victor were great |
Edgar, Victor, Rafael | great crew: careful, quick, respectful |
Edgar, Raphael, Arcangle, Omar, Alex, Antoine | Crew was professional, efficient, and timely |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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