Two Guys and a Spa Dolly is Chicagoland’s #1 hot tub movers. It is locally owned and operated in Naperville and services NE Illinois and NW Indiana. Becoming one of the experienced movers serving Aurora, IL, Two Guys and a Spa Dolly specializes in all makes and brands of hot tubs. It has 20 years in the hot tub industry, so its movers have seen just about everything. They are highly knowledgeable in all models and manufacturers and know how best to handle them with care and precision. This company also offers spa removal and disposal services, so you don’t have to worry about who will haul your old spa away when you want to buy a new one. Two Guys and a Spa Dolly offers the lowest prices around and always tries to recycle what it can of your old hot tub. Its services are available seven days a week.
Two Guys And A Spa Dolly
About Two Guys And A Spa Dolly
Additional Cities Served: Naperville, Joliet, Bolingbrook, Plainfield, Romeoville, OswegoShow More >
Moving Services
- Hot Tub Moving
- Spa Delivery
- Hot Tub Removal
- Spa Disposal
Awards
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Summarized Review of Two Guys And A Spa Dolly
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Guys And A Spa Dolly generally receives high praise for their professional, timely, and efficient services, though there are a few dissatisfied voices concerning service glitches.
Recent Reviews Mention...
“Fast and efficient service”
“smooth hot tub move”
“Great service”
2. Punctuality
Nationwide Average: 8.07/10
Two Guys And A Spa Dolly generally received high praise for arriving on time and being responsive, though there were a few instances of significant delays and communication issues regarding scheduling.
Recent Reviews Mention...
“came out right away”
“came through on time despite a tight schedule”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Two Guys And A Spa Dolly is overwhelmingly described as offering excellent value, fair and reasonable prices, and even discounts for cash payments, despite a single concern about a cost.
Recent Reviews Mention...
“Great price”
“fair price”
“very good price”
4. Communication
Nationwide Average: 7.53/10
Two Guys And A Spa Dolly generally provides excellent, responsive, and professional service, with notable praise for individuals like Anna, though there are significant criticisms regarding unresolved issues and lapses in communication for some clients.
Recent Reviews Mention...
“showed how to use the hot tub”
“responsive and great to work with”
“great with communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Guys And A Spa Dolly has mixed reviews with some customers experiencing issues with keeping deposits or full purchase amounts while others commend them for honoring a lower price quote.
Recent Reviews Mention...
“no mention of price changes, likely stuck to quote”
“took my check, cashed it”
“assured refund for overpayment but never returned it”
6. Speed
Nationwide Average: 8.58/10
Two Guys And A Spa Dolly consistently receives high praise for their quick and efficient services, ranging from immediate moves to completing tasks in impressively short times, with a singular mention of being slow to arrive.
Recent Reviews Mention...
“Fast in getting hot tub here”
“efficient”
“hot tub moved out in less than an hour”
7. Friendliness
Nationwide Average: 8.91/10
Two Guys And A Spa Dolly is consistently praised for their professionalism, respectfulness, trustworthiness, and exceptional friendliness, despite a singular report of unreliability.
Recent Reviews Mention...
“didn't complain, did a great job”
“very professional, friendly”
“Jim, Anna, and the whole team were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Guys And A Spa Dolly appears to have a high number of positive endorsements for their professionalism and efficiency, although there are notable instances of dissatisfaction and reluctance to rehire due to various issues.
Recent Reviews Mention...
“Would hire again”
“would hire again”
“would definitely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Two Guys And A Spa Dolly is generally praised for their professionalism, efficiency, and respectful behavior, despite a few criticisms regarding communication and punctuality.
Recent Reviews Mention...
“team was responsive and professional”
“he was great and his team”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Guys And A Spa Dolly generally shows a poor effort in addressing and resolving issues, despite one instance of follow-up to assure customer satisfaction.
Recent Reviews Mention...
“did not come back to fix issues as promised”
“offered plenty of options for rescheduling”
“stopped responding instead of resolving the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Two Guys And A Spa Dolly generally excels, with numerous instances of efficient, careful handling and delivery of tubs without damage, despite a single report of mishandling.
Recent Reviews Mention...
“carefully lined it up as wanted”
“careful with my property”
“handled the hot tub efficiently without issues”
Customer Insights
Cost: $ 625.00 from 3 reviews
Local Move Duration: 0.75 hours from 4 reviews
Great Crew Members
| Anna | Anna was responsive and helpful |
| Jim, Anna | Jim and Anna were part of the fantastic team |
| Jimmy, Jerome | handled spa removal like surgeons |
| Jimmy, Jerome | Jimmy and Jerome were GREAT |
| Anna, Jim | Anna was responsive, Jim is knowledgeable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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