Website Information: Armstrong Relocation - Chicago is a trusted moving company providing services for both personal and corporate moves. Being part of the Armstrong Relocation Group, which started more than 50 years ago, they have access to the resources needed for successful moves of any scope. They serve the Chicago area and have several locations throughout the city. They also provide nationwide relocation services. Besides regular moving services, Armstrong Relocation - Chicago also offers specialty services like asset management, facilities moving, and installation services. With strong attention to detail and personalized service, they promise a seamless relocation experience. Armstrong Relocation - Chicago is an integral part of the Armstrong Relocation Group, serving the people and businesses of Chicago for several decades. With multiple locations across the city, they also extend their services nationwide. They provide a wide range of services including personal and corporate moves, asset management, facilities moving, and installation services. Beyond the regular moving services, they pay utmost attention to detail and personalize their services to ensure a seamless move.
Armstrong Relocation - Chicago
About Armstrong Relocation - Chicago
Additional Cities Served: Aurora, Bolingbrook, Evanston, Schaumburg, Oak Lawn, WheatonShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Armstrong Relocation - Chicago?
Error. Please try again later.
Summarized Review of Armstrong Relocation - Chicago
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation - Chicago receives mixed reviews, ranging from severe dissatisfaction due to frustrating experiences, damages, and poor customer service to high praise for exceptional experiences and professionalism.
Recent Reviews Mention...
“Reggie took the worry out of the process”
“outstanding service provided”
“Joe and his crew did an awesome job”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation - Chicago consistently struggles with timeliness, often delivering late or showing up later than promised despite a few instances of on-time service.
Recent Reviews Mention...
“Reggie and his team stayed on schedule”
“They were on time”
“They were prompt”
3. Affordability
Nationwide Average: 7.69/10
Armstrong Relocation - Chicago has mixed reviews with some finding it expensive and not the least expensive option, while others view it as a more affordable choice compared to competitors.
Recent Reviews Mention...
“extorted additional $7000, indicating unaffordability”
“Armstrong was the best in terms of price”
“not the least expensive option”
4. Communication
Nationwide Average: 7.53/10
Armstrong Relocation - Chicago generally struggles with responsiveness and clear communication, though there are notable positive exceptions where staff members provided excellent service and follow-up.
Recent Reviews Mention...
“very communicative before and during move”
“efficient and personable communication”
“complaining led to no resolution”
5. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation - Chicago has a concerning reputation for frequently charging customers extra beyond initial estimates, including practices such as additional unforeseen charges and misleading information about services.
Recent Reviews Mention...
“promises of call backs that never happened”
“noted all items as damaged preemptively ”
“did not initially receive promised compensation ”
6. Speed
Nationwide Average: 8.58/10
Armstrong Relocation - Chicago generally received negative feedback for delays and slow processes, though there are isolated reports of quick service.
Recent Reviews Mention...
“completed the move in just 2 hours”
“took two 9 hour days for one guy to load”
“very thorough and fast”
7. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation - Chicago has received mixed reviews, with customers experiencing a range from exceptionally warm and professional team interactions to unprofessional behavior and reluctance to work in challenging conditions.
Recent Reviews Mention...
“friendly crew members”
“crew was kind and personable”
“crew was awesome”
8. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation - Chicago receives a mixture of strong recommendations from some customers who express high satisfaction and intent to reuse their services, while a significant portion of clients express dissatisfaction, citing various issues and a clear unwillingness to engage the company for future moving needs.
Recent Reviews Mention...
“highly recommend Reggie and his team”
“recommend this company and would hire again”
“would hire Joe and his crew again”
9. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation - Chicago appears to have mixed reviews, with several customers reporting unprofessional behavior, while others commend the crew for their professionalism and expertise.
Recent Reviews Mention...
“Reggie and his team were professional”
“Joe and Reggie's crews were professional”
“crew conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation - Chicago faces significant criticism for often inadequate, delayed, and unsatisfactory resolutions, despite rare instances where satisfactory outcomes are eventually achieved.
Recent Reviews Mention...
“nothing was done to address complaints”
“over dozen calls with no resolution”
“had to go through lengthy arbitration for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation - Chicago has received predominantly negative feedback for frequently damaging items due to careless handling, despite a few positive experiences.
Recent Reviews Mention...
“thoughtful with items”
“handled items with care, no mention of damage”
“packed our many things with the utmost care”
Customer Insights
Local Move Duration: 7.5 hours from 6 reviews
Interstate Move Duration: 3 days from 8 reviews
Great Crew Members
| Reggie | Reggie is on it and professional |
| Joe Quarino | outstanding and very communicative |
| Joe, Reggie | Joe and Reggie were praised for being awesome. |
| Joe | Joe was understanding, patient, and led a great team |
| Joe Q, Joe P, Mario | great job packing and moving our belongings |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Armstrong Relocation - Chicago
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Chicago Moving Services
Nearby Cities
