A Plus Moving Group

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Very Good
based on 444+ data points
Circle Info

About A Plus Moving Group

There are few things more stressful than moving. Luckily, A Plus Moving Group has the know-how to make your relocation seamless from start to finish. A Plus Moving is a leading moving company in Illinois with unmatched logistics expertise and customer support. It guarantees a smooth move with its experienced packers, movers, and drivers who all undergo extensive training to keep up with the latest moving techniques and technologies. They are always learning new ways to make the moving process safer and faster for customers. A Plus Moving has served individual clients and businesses with full-service relocations for over six years. It has a team of more than 50 movers and a fleet of 11 trucks fitted with essential tools and supplies. Full-value insurance is also provided. Whether you're seeking movers in Naperville, IL, with A Plus Moving, you’ll never have to worry about the risk of getting your valuables damaged or lost again.

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Moving Services

  • Local Moving
  • Long-Distance Moving
  • Commercial Moving
  • Apartment Moving
  • Packing & Unpacking Services
  • Storage Services
  • Office Moving
  • Full-Service Moving
  • Piano Moving
  • Furniture Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3920829

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 3 Movers in Charlotte, NC 2024 award
Top 10 Movers in Charlotte, NC 2023 award
Top 10 Movers in Charlotte, NC 2022 award

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Summarized Review of A Plus Moving Group

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.42/10

Nationwide Average: 8.44/10

Comment Dots

A Plus Moving Group is generally perceived as providing exceptional service and professionalism, with a vast majority of reviews being overwhelmingly positive, despite a few instances of dissatisfaction regarding service and pricing.

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Recent Reviews Mention...

quick & easy move

great quality service

paid more than twice the original estimate

2. Punctuality

9.3/10

Nationwide Average: 8.07/10

Comment Dots

A Plus Moving Group consistently demonstrates a strong ability to maintain timeliness, with the vast majority of customers highlighting their on-time arrivals and prompt service, despite a singular report of significant delay.

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Recent Reviews Mention...

they showed up 48 hours late

showed up quickly last minute

their timing was perfect

3. Affordability

8.82/10

Nationwide Average: 7.69/10

Comment Dots

A Plus Moving Group is highly praised for its reasonable prices and budget-friendly options, despite a few reports of unexpected price increases.

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Recent Reviews Mention...

looking to save on price

paid more than twice the original estimate

Their prices are great

4. Communication

7.88/10

Nationwide Average: 7.53/10

Comment Dots

A Plus Moving Group generally excels, showcasing instances of excellent responsive customer service and clear communication throughout the moving process, despite a few reports of poor interactions like inconsistencies and lack of responsiveness.

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Recent Reviews Mention...

insurance process communication was a joke

communication was inconsistent

very informative and provided a binding quote

5. Stick to Prices

4.8/10

Nationwide Average: 5.99/10

Comment Dots

A Plus Moving Group has mixed reviews, with some customers praising their accuracy and honesty, while others report significant price increases from the original estimates.

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Recent Reviews Mention...

paid more than twice the original estimate

did exactly what they said they were going to

the quote was accurate

6. Speed

9.69/10

Nationwide Average: 8.58/10

Comment Dots

A Plus Moving Group consistently provided very fast and efficient service, earning high praise for their quick and smooth operations during moves.

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Recent Reviews Mention...

very fast service

very fast

get it done super quickly

7. Friendliness

9.67/10

Nationwide Average: 8.91/10

Comment Dots

A Plus Moving Group consistently demonstrates an exceptionally positive attitude with their courteous, respectful, and friendly staff, highlighting their commitment to customer satisfaction.

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Recent Reviews Mention...

they are friendly

Friendly staff was a plus

great team

8. Will Hire Again

9.33/10

Nationwide Average: 8.18/10

Comment Dots

A Plus Moving Group overwhelmingly receives strong endorsements for repeat business and referrals, underscored by a clear majority of customers expressing a desire to use their services again or recommend them to others, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would hire again

highly recommend this moving company

would not hire again due to the overall experience

9. Professionalism

9.5/10

Nationwide Average: 8.31/10

Comment Dots

A Plus Moving Group is widely regarded as exceptionally professional, efficient, and committed to customer satisfaction, despite one negative report of crew misconduct.

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Recent Reviews Mention...

crew vandalized belongings

professional behavior noted

handled any and all of my requests with professionalism

10. Conflict Handling

3.76/10

Nationwide Average: 4.07/10

Comment Dots

A Plus Moving Group displays mixed feedback, where dissatisfaction dominates due to unsatisfactory insurance processes and unhelpfulness, but some commend their efforts to fix issues and go above and beyond.

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Recent Reviews Mention...

insurance process was not satisfactory

unwilling to help resolve the issue

did not make right for early drop-off and oil leak

11. Precision & Care

9.33/10

Nationwide Average: 8.01/10

Comment Dots

A Plus Moving Group overwhelmingly receives high praise for their meticulous attention to detail and respectful treatment of belongings, despite a couple of reports of damage.

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Recent Reviews Mention...

boxes were damaged and items vandalized

carefully handling all my items

great packing by the crew

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact A Plus Moving Group

Location
16434 Cherry Creek Ct, Joliet, IL, 60433
Phone
+1 800-919-6332
Link
Google
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