For over 65 years, Shur-Way Moving & Cartage has provided quality moving services to residents and businesses in Libertyville, IL and beyond. This fully insured, family-owned company takes pride in delivering reliable full-service moves, both local and long-distance, at competitive prices. Its movers know how to protect your belongings during a move and offer a wide range of packing and crating options to suit your needs. Shur-Way’s drivers know how to take direction. They are skilled at maneuvering large vehicles and have a great sense of where things need to go. Shur-Way Moving & Cartage operates a heated, state-of-the-art warehouse with 45,000 square feet of space. The facility can accommodate all your belongings if you ever need secure storage solutions. Shur-Way isn’t just limited to the Chicago area. It also operates in Waukegan, IL, serving customers with quality moving services, and it has two other locations in Florida and California, so it has you covered if you’re looking to move across state lines.
Shur-Way Moving & Cartage
About Shur-Way Moving & Cartage
Additional Cities Served: Wheeling, Carpentersville, Mundelein, Algonquin, Gurnee, North ChicagoShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Packing Services
- Storage Services
- Military Moves
- Commercial Moves
- Cheap Moving
- Last-Minute Moving
- Furniture Moving
- Hourly Moving
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Shur-Way Moving & Cartage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Shur-Way Moving & Cartage generally provides exceptional service and consistent customer satisfaction, evidenced by a predominance of high ratings and positive feedback about their efficiency, professionalism, and the care they take during moves, despite a few isolated complaints.
Recent Reviews Mention...
“terrible experience with the company”
“great work by movers”
“great experience with the service overall”
2. Punctuality
Nationwide Average: 8.07/10
Shur-Way Moving & Cartage consistently demonstrates a strong commitment to arriving on time and keeping customers informed, with only a few instances of delays or lack of communication.
Recent Reviews Mention...
“kept me informed with his arrival”
“driver arrived on time”
“dates were exactly what I wanted”
3. Affordability
Nationwide Average: 7.69/10
Shur-Way Moving & Cartage generally offers competitive and reasonable pricing, though there are some reports of costs exceeding quotes and being expensive compared to competitors.
Recent Reviews Mention...
“rates were super reasonable”
“very competitive price and efficient”
“Most competitive price suggests great affordability”
4. Communication
Nationwide Average: 7.53/10
Shur-Way Moving & Cartage generally receives high praise for its responsiveness and availability, though a number of customers have reported significant issues ranging from poor communication to unhelpful customer service.
Recent Reviews Mention...
“argued with me about what was promised”
“poor communication with company”
“team checked in regularly and communicated well”
5. Stick to Prices
Nationwide Average: 5.99/10
Shur-Way Moving & Cartage has mixed reviews with numerous customers praising their accuracy and fairness in estimates, while a significant portion reports discrepancies and dissatisfaction with final charges exceeding initial quotes.
Recent Reviews Mention...
“did not stick to the agreed repairs”
“stuck to the price quoted”
“estimates are always spot on”
6. Speed
Nationwide Average: 8.58/10
Shur-Way Moving & Cartage generally receives positive feedback for their quick and efficient service, despite a few reports of slow performance and inefficiency.
Recent Reviews Mention...
“left house in chaos on day one”
“very fast crew”
“moved boxes quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Shur-Way Moving & Cartage overwhelmingly receives praise for their polite, professional, and exceedingly accommodating staff, despite a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“completely unprofessional”
“were polite”
“they were good on the unpacking too”
8. Will Hire Again
Nationwide Average: 8.18/10
Shur-Way Moving & Cartage overwhelmingly receives positive feedback indicating customers would likely hire them for future moves, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“request a different company”
“would not hire again”
“would hire this team again”
9. Professionalism
Nationwide Average: 8.31/10
Shur-Way Moving & Cartage generally receives praise for the professionalism and efficiency of their team, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“completely unprofessional, didn't hire third party”
“lack of professionalism shown by the crew”
“all movers were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Shur-Way Moving & Cartage demonstrates a polarizing performance with several customers praising their responsiveness and effectiveness in dealing with issues, while a significant number of others criticize their lack of effort and communication in resolving complaints and damages.
Recent Reviews Mention...
“did not rectify the identified damages”
“monitor got cracked but it was an insured move”
“covered damages quickly and responsively”
11. Precision & Care
Nationwide Average: 8.01/10
Shur-Way Moving & Cartage has received mixed reviews, with many customers praising their careful handling and attention to detail, but a notable number expressing dissatisfaction due to damaged or lost items.
Recent Reviews Mention...
“broken and lost stuff”
“grease stains on chairs, scratched furniture”
“nothing was broken during the move”
Customer Insights
Cost: $ 903.00 from 4 historical data points
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 3.75 hours from 6 reviews
Interstate Move Duration: 2 days from 8 reviews
Great Crew Members
| Doug, Marcus, John H., Chris G., Chris P. | hardworking and ensured nothing was broken |
| Tony, Jay, Steve | made everything simple and were polite |
| Colt,Eleazar | Smooth moving process from Mr. Colt and Eleazar |
| Tony B, Thad, Christ, Chris G, Casey | handled everything carefully and efficiently even during challenging conditions |
| Tony B, Kendal, Mark | provided outstanding service and worked very fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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