USA Moving & Storage, Inc is a full-service mover providing excellent moving and storage solutions since 1981. It serves Chicago and the surrounding areas, including Evanston, with local and long-distance moving services. USA Moving & Storage offers professional packing, loading, and storage solutions to make the entire process smooth for you and your family. In its decades of services, it has served well over 15,000 residential and commercial customers. Along with standard services, USA Moving & Storage, Inc has been moving pianos since it started. It’s licensed, insured, and bonded to help you move anything from china to pianos and everything in between. If you're interested, you may see other trusted Chicago, IL relocation experts for thorough comparison. USA Moving & Storage, Inc is a complete solution for moving and will handle any job, big or small.
USA Moving & Storage, Inc .
About USA Moving & Storage, Inc .
Additional Cities Served: Naperville, Waukegan, Bellflower, Hammond, Arlington Heights, EvanstonShow More >
Moving Services
- Full Service Company
- Local and Longdistance Residential & Commercial
- Professional Piano Movers
- Small & Large Moves
- Overnight Storage
- LongTerm Storage
- ClimateControlled Storage
- Loading & Unloading
- Packing & Unpacking
- Licensed, bonded, and insured
Illinois Moving License
Revoked
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of USA Moving & Storage, Inc .
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
USA Moving & Storage, Inc . is highly regarded for its efficient, professional, and consistently excellent moving services, with numerous customers expressing extreme satisfaction and loyalty over many years, despite a few rare instances of dissatisfaction.
Recent Reviews Mention...
“extremely efficient and quick service”
“used them for every move over last 25 years and never disappoint”
“one of the best moving companies”
2. Punctuality
Nationwide Average: 8.07/10
USA Moving & Storage, Inc . consistently receives high praise for their on-time arrivals and prompt service, with the vast majority of reviews highlighting their timeliness, though there are a few isolated reports of delays.
Recent Reviews Mention...
“movers were on time”
“"there within an hour"”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
USA Moving & Storage, Inc . is consistently praised for its reasonable and competitive rates, although there are a few outliers who felt their services were expensive or encountered issues with pricing.
Recent Reviews Mention...
“reasonable, competitive rates”
“price was extremely reasonable”
“the price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
USA Moving & Storage, Inc . generally receives positive feedback for their responsive and helpful customer service, with their team often noted as professional, courteous, and communicative, though there are a few instances of dissatisfaction regarding follow-up after services rendered.
Recent Reviews Mention...
“Jerry and Ilanit provided friendly service”
“Ilanit and Ulysses were helpful and available for questions”
“great communication throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
USA Moving & Storage, Inc . generally maintains integrity with their pricing, often meeting or coming in under their estimates, despite a few instances of reported price discrepancies and unexpected fees.
Recent Reviews Mention...
“cost less than quoted”
“scam artists imply price issues”
“information about potential charges provided”
6. Speed
Nationwide Average: 8.58/10
USA Moving & Storage, Inc . consistently receives high praise for their efficient, quick, and hardworking moving teams, though there are isolated incidents where customers felt the service was slower than expected.
Recent Reviews Mention...
“move was quick”
“did it all perfectly and efficiently”
“very efficient”
7. Friendliness
Nationwide Average: 8.91/10
USA Moving & Storage, Inc . consistently receives acclaim for their kind, courteous, and personable movers, though there is a single report of a phone interaction perceived as annoyed and rude.
Recent Reviews Mention...
“the movers were extremely kind”
“provided friendly service”
“professional, friendly and helpful crew”
8. Will Hire Again
Nationwide Average: 8.18/10
USA Moving & Storage, Inc . overwhelmingly receives positive feedback with the majority of customers expressing high levels of satisfaction, strong recommendations, and a consistent inclination to rehire the company for future moves, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would recommend”
“highly recommend them”
“I highly recommend USA Moving and Storage”
9. Professionalism
Nationwide Average: 8.31/10
USA Moving & Storage, Inc . generally receives high praise for their very professional, efficient, and courteous moving teams, though there are rare instances of dissatisfaction with perceived unprofessionalism.
Recent Reviews Mention...
“team is professional”
“the movers were extremely professional”
“Very professional from start to finish”
10. Conflict Handling
Nationwide Average: 4.07/10
USA Moving & Storage, Inc . shows a mix of responses, with several testimonials commending their proactive approach and exceptional service in addressing and fixing issues, contrasting with a number of dissatisfied customers citing a refusal or lack of effort to correct mistakes and resolve concerns.
Recent Reviews Mention...
“refused to correct mistakes”
“company is lying in response”
“they’ll help with small repairs”
11. Precision & Care
Nationwide Average: 8.01/10
USA Moving & Storage, Inc . receives overwhelmingly positive feedback for meticulously wrapping and protecting belongings, though there are a few instances of reported damage and missing items.
Recent Reviews Mention...
“careful with all valuables”
“wrapped everything carefully”
“took excellent care of furniture and artwork”
Customer Insights
Cost: $ 6038.00 from 3 reviews
Hourly Minimum: 2 hours from 13 reviews
Local Move Duration: 2.5 hours from 154 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Jerry, Ilanit, Ulysses, Jose | provided friendly service and cared for items |
| Ilanit,Ulysses | Ilanit was beyond professional and kind, Ulysses was readily available |
| Ilanit, Ulysses | extremely helpful prior to moving day |
| Jerry, Ulysses, Ilanit | provided exceptional service and care |
| Ulysses | Ulysses is outstanding in the office |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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