Johnny On The Move is a top-rated moving company based in Melrose Park, IL, serving Chicago and surrounding areas. The company offers both residential and commercial moving services, including packing and organizing assistance. Founded by Jonatan Arroyo, a veteran in the moving industry, the company prides itself on providing the utmost professional service and high-quality moving experiences. They understand that moving can be stressful and emotional, and their dedicated team strives to make the process as smooth and stress-free as possible for their clients. Conveniently located close to Cicero, IL's top-rated movers, Johnny On The Move brings a wealth of experience and professionalism to the table.
Johnny On The Move
About Johnny On The Move
Additional Cities Served: Tinley Park, Berwyn, Elmhurst, Lombard, Bartlett, StreamwoodShow More >
Moving Services
- Local Moving Service
- LongDistance Moving Service
- Residential Moving Service
- Commercial Moving Service
- Affordable Moving Service
- Packing Service
- Organizing Service
- InPerson Moving Estimate Service
- Truck Loading and Unloading Service
- DoorToDoor Moving Service
Illinois Moving License
Permanent
Last Checked: 01/21/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Johnny On The Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.81/10
Nationwide Average: 8.44/10
Johnny On The Move seems to face significant dissatisfaction from customers citing issues like damaged furniture, doubling quotes, and poor service, despite a handful of highly positive reviews praising their team's punctuality and efficiency.
Recent Reviews Mention...
“damaged furniture and very dissatisfied”
“great work by movers”
“rated the quality of service very low”
2. Punctuality
5.27/10
Nationwide Average: 8.07/10
Johnny On The Move receives mixed feedback, with numerous customers complaining about significant delays and missed appointments, though there are several instances of on-time arrivals and early appearances that suggest variability in their timeliness.
Recent Reviews Mention...
“showed up too late”
“completely missed my move in window by 2 hours”
“punctual”
3. Affordability
3.63/10
Nationwide Average: 7.69/10
Johnny On The Move has received predominantly negative feedback regarding hidden charges, exorbitant final costs, and unexpected fees, though there are occasional commendations for reasonable pricing and value.
Recent Reviews Mention...
“hidden fees and final cost much higher than estimated”
“Hidden charges”
“Pricing was very reasonable”
4. Communication
3.31/10
Nationwide Average: 7.53/10
Johnny On The Move faces significant criticism for poor response times, unhelpful management, and overall inadequate communication practices, counterbalanced by a few instances of praised customer service and clear information sharing.
Recent Reviews Mention...
“communication took over 4 months”
“had horrible customer service”
“pay 0 attention to my complains”
5. Stick to Prices
2.37/10
Nationwide Average: 5.99/10
Johnny On The Move frequently fails to uphold their initial cost estimates, with numerous reports of hidden charges and significantly higher final costs than initially quoted.
Recent Reviews Mention...
“required constant additional payments during the move”
“Hidden charges”
“quote you on price and...its an upcharge”
6. Speed
4.68/10
Nationwide Average: 8.58/10
Johnny On The Move has received mixed feedback, with some customers praising their quick and efficient service, while a significant number of others criticized them for moving slowly and intentionally prolonging the job.
Recent Reviews Mention...
“dumped items and left early”
“movers moved very slowly”
“forced to find a different moving company”
7. Friendliness
5.45/10
Nationwide Average: 8.91/10
Johnny On The Move exhibits a polarizing reputation with numerous complaints about rude and unprofessional behavior, yet an equally significant number of customers describe their experiences as highly positive, praising the movers as friendly, polite, and professional.
Recent Reviews Mention...
“Rude staff shows they were not friendly”
“were pretty rude”
“Rude and unprofessional”
8. Will Hire Again
4.47/10
Nationwide Average: 8.18/10
Johnny On The Move appears to have a predominantly negative reception from customers, with numerous reports of dissatisfaction and a strong inclination against future engagements, despite a few positive endorsements.
Recent Reviews Mention...
“would not hire again”
“do not use this service”
“would not hire them again”
9. Professionalism
4.37/10
Nationwide Average: 8.31/10
Johnny On The Move has received predominantly negative feedback for unprofessional behavior, although there are a few instances of customers reporting high levels of professionalism and satisfactory service.
Recent Reviews Mention...
“unprofessional behavior from crew”
“Rude staff shows lack of professionalism”
“pretty rude to my husband and I”
10. Conflict Handling
1.87/10
Nationwide Average: 4.07/10
Johnny On The Move overwhelmingly receives criticism for their lack of responsiveness and refusal or inability to adequately address and correct issues, with rare exceptions of commendable efforts by certain individuals or departments.
Recent Reviews Mention...
“offered minimal compensation after months”
“they haven't rectified the damage”
“tried to drive away over the $20 short”
11. Precision & Care
4.07/10
Nationwide Average: 8.01/10
Johnny On The Move demonstrates a significant number of negative experiences, supplemented by a few positive accounts of careful and respectful item handling.
Recent Reviews Mention...
“damaged furniture during move”
“Very respectful of our items and belongings”
“they damaged residents' property”
Customer Insights
Cost: $ 1067.00 from 12 reviews
Hourly Minimum: 1 hours from 3 reviews
Local Move Duration: 6 hours from 17 reviews
Great Crew Members
| Johnny | Thank u so much Johnny on the move |
| Abby | negotiated lower payment before arrival |
| Tito, Vincent | Professional, fast and made sure furniture was wrapped tight |
| Carlos | Carlos prepped and wrapped furniture well and was friendly |
| Tito, Julio | My movers were great - Tito and Julio |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Cicero Moving Services
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