For over 40 years, Moving Services Inc. has moved countless Chicagoland families and businesses locally and long-distance across the country. This family-owned and operated company offers full-service moves to households, offices, schools, senior citizens, and industries, as well as secure storage and warehousing solutions for personal and commercial use. Mokena-based Moving Services is proud to have been awarded the ProMover status from the American Moving and Storage Association, which means that it meets all of the qualifications to be one of AMSA’s certified movers in business today. As an agent for Stevens Worldwide Van Lines, it has the support of the latter’s vast network and relocation resources that enable it to carry out cross-country moves swiftly and effectively. If you are in need of a mover in Naperville, IL, Moving Services offers competitive rates, complimentary boxes, and free in-home and virtual move estimates.
Moving Services Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Moving Services Inc.
Additional Cities Served: Joliet, Bolingbrook, Orland Park, Tinley Park, Oak Lawn, GlenviewShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Residential Moving
- Office/Business Moving
- Senior Moving
- Packing Services
- Storage Solutions
- Packing Supplies
- Moving Discounts
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Moving Services Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Moving Services Inc. is overwhelmingly praised for its professionalism, efficiency, and exceptional service, despite a few reports of dissatisfaction regarding additional charges, damage, and customer service.
Recent Reviews Mention...
“Fantastic communication and stress-free moving day”
“so glad we went with Thompson”
“extremely reliable and professional service”
2. Punctuality
Nationwide Average: 8.07/10
Moving Services Inc. is highly reliable, with numerous reports of their team arriving on time or even early, despite a few instances of delays and extended move times.
Recent Reviews Mention...
“The crew arrived on time”
“The 2 guys arrived on time.”
“right on time”
3. Affordability
Nationwide Average: 7.69/10
Moving Services Inc. generally offers very reasonable and competitive prices, with many customers finding them to be a cost-effective choice, despite a few instances of dissatisfaction regarding pricing discrepancies.
Recent Reviews Mention...
“Came in hundreds of dollars under the initial quote”
“was worth every penny”
“$1,196.25 for a short move is expensive.”
4. Communication
Nationwide Average: 7.53/10
Moving Services Inc. generally excels with numerous instances of efficient, professional, and responsive communication practices, overshadowing a smaller number of reported communication issues.
Recent Reviews Mention...
“Fantastic communication”
“Sales rep and office are not responding”
“response time was efficient and professional”
5. Stick to Prices
Nationwide Average: 5.99/10
Moving Services Inc. generally meets or exceeds its quoted prices, though there are notable instances of significant price increases and dissatisfaction regarding final costs.
Recent Reviews Mention...
“Came in under the initial quote”
“Quoted $145/hour instead of the initial $75/hour.”
“no surprises”
6. Speed
Nationwide Average: 8.58/10
Moving Services Inc. is generally praised for their quick and efficient moving services, although a few customers experienced longer than expected move times.
Recent Reviews Mention...
“they moved quickly”
“Amazed how quick they could disassemble and reassemble furniture”
“Took 7 hours for a small move.”
7. Friendliness
Nationwide Average: 8.91/10
Moving Services Inc. overwhelmingly receives high praise for the courteous, professional, and personable demeanor of their moving teams, despite a few isolated complaints about unprofessional behavior and attitudes.
Recent Reviews Mention...
“Crew was friendly and fun”
“The guys were friendly”
“patient when needing re-arranging shows friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Moving Services Inc. is overwhelmingly recommended by the majority for repeat service, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Wouldn't hesitate to use this company again”
“would recommend them”
“highly recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Moving Services Inc. generally exhibits outstanding professionalism with overwhelmingly positive feedback highlighting their courteous, reliable, and hardworking qualities, although there are a few instances of reported unprofessional behavior.
Recent Reviews Mention...
“Crew was courteous”
“extremely reliable and professional crew”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Moving Services Inc. generally struggles to adequately address and remedy customer grievances, although a few instances show remarkable efforts to exceed expectations.
Recent Reviews Mention...
“No follow-up with missing items form as promised”
“have not remedied damage as promised”
“company went silent, did not address issues”
11. Precision & Care
Nationwide Average: 8.01/10
Moving Services Inc. generally receives high praise for their meticulousness, though a few cases of damage and mishandling were reported.
Recent Reviews Mention...
“care with wrapping items and carefully loading and unloading”
“They placed floor protection down and protected our furniture”
“careful with the furniture, no bangs or bruises”
Customer Insights
Local Move Duration: 5.5 hours from 6 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Cesar, Junior | Cesar and Junior were careful and personable |
| Marlo, Eric, Dave | excellent service and care during move |
| David, Damian | exceptional at stacking and organizing goods |
| Daniel | Daniel and his team were the best |
| Jennifer | Jennifer was great at getting our move scheduled |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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