UNITS provides an easy, convenient, and affordable way to move and store your belongings. Whether you’re moving to a new residence, staging your home, or tackling a home remodeling project, this company can provide you with a portable storage container to help make the process easier. The containers are lockable and weather-resistant, so you can feel confident your belongings will stay safe, whether they’re stored on-site or in one of UNITS’ nationwide storage facilities. They have ground-level loading and unloading and can be placed even in the tightest spaces. You can pack the container at your convenience without any time constraints. UNITS also has packing materials available for rent or purchase, and can refer professional packers if you need help. UNITS Moving and Portable Storage is a locally owned and operated business. For those relocating in and around the area, check out secure and safe movers in Waukegan, IL. It is based in Mundelein, IL.
UNITS Moving and Portable Storage
About UNITS Moving and Portable Storage
Additional Cities Served: Evanston, Schaumburg, Oak Lawn, Buffalo Grove, Crystal Lake, StreamwoodShow More >
Awards
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Summarized Review of UNITS Moving and Portable Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS Moving and Portable Storage is consistently praised for its excellent service, professionalism, and responsive team, particularly highlighting Tom's effective leadership and the company's ability to deliver a stress-free and efficient moving and storage experience.
Recent Reviews Mention...
“Tom and his team did excellent work”
“great overall service”
“Tom and his crew were amazing”
2. Punctuality
Nationwide Average: 8.07/10
UNITS Moving and Portable Storage appears to excel consistently, with customers highlighting timely deliveries, pickups, and a general sense of reliability in their scheduling.
Recent Reviews Mention...
“delivered and picked up on time”
“on time”
“Delivered on time and picked up on time”
3. Affordability
Nationwide Average: 7.69/10
UNITS Moving and Portable Storage is consistently praised for its very competitive and reasonable pricing, offering significant value and cost-effectiveness compared to other companies, making it a highly affordable option for customers.
Recent Reviews Mention...
“very competitive pricing, affordable”
“great deal”
“not that expensive”
4. Communication
Nationwide Average: 7.53/10
UNITS Moving and Portable Storage consistently provides excellent customer service, with customers frequently praising the responsiveness, helpfulness, and professionalism of employees, especially Tom, who is noted for his attentiveness and ability to efficiently address questions and coordinate services.
Recent Reviews Mention...
“talked to Tom and very happy”
“They were responsive”
“great interactions with office and crew”
5. Stick to Prices
Nationwide Average: 5.99/10
UNITS Moving and Portable Storage consistently honors their initial quotes, shows flexibility without additional fees, and maintains transparency about charges with customers.
Recent Reviews Mention...
“completed transaction as promised”
“will bend over backwards for customers”
“completely upfront about the charges”
6. Speed
Nationwide Average: 8.58/10
UNITS Moving and Portable Storage is consistently praised for their rapid delivery and pickup, quick maneuvering, and generally fast service in moving and storage operations.
Recent Reviews Mention...
“maneuvered the storage close to garage”
“fast”
“dropped off the unit right away”
7. Friendliness
Nationwide Average: 8.91/10
UNITS Moving and Portable Storage consistently receives praise for their courteous and enjoyable interactions, with multiple mentions of team member Tom being notably kind, understanding, and a pleasure to work with.
Recent Reviews Mention...
“everyone involved was great to work with”
“team were the best to work with”
“Tom is a great local guy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
UNITS Moving and Portable Storage is highly esteemed, with clients expressing strong intent to use their services again for future moves and storage needs, offering numerous recommendations and commendations for their effectiveness and customer service.
Recent Reviews Mention...
“highly recommend and would hire again”
“will use them on all my remodeling jobs”
“I highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
UNITS Moving and Portable Storage consistently receives high praise for their highly professional, reliable, and efficient team, with commendation for their polite, 'can do' attitude and meticulous work, making them a pleasure to work with.
Recent Reviews Mention...
“They were professional”
“extremely professional and reliable”
“Timely professional manner indicates professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
UNITS Moving and Portable Storage demonstrates exceptional commitment and effort, exemplified by their readiness to go the extra mile to ensure customer satisfaction and resolve issues proactively.
Recent Reviews Mention...
“will bend over backwards to have satisfied customers”
“Tom went above and beyond to help”
“Worked with me without any issues”
11. Precision & Care
Nationwide Average: 8.01/10
UNITS Moving and Portable Storage is evidently exceptional as customers consistently report that their furniture and belongings were returned undamaged, in perfect condition, and showing no signs of movement or breakage.
Recent Reviews Mention...
“none of my items were damaged”
“furniture was returned in the same condition”
“nothing damaged or moved around”
Great Crew Members
| Tom | based on discussion with Tom and his knowledge |
| Tom | talked to Tom and very happy |
| Tom | Tom and his crew were amazing |
| Tom | deserved praise for being patient and best to work with |
| Tom | Tom is awesome and great to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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