Jackson Moving & Storage has over 100 years of experience in local, interstate, and international moving. This Aurora, Illinois moving company completes every relocation economically while preventing mishaps and accidents. Jackson Moving believes that a great moving company begins with training great employees. Continuous training and education are important elements of Jackson Moving & Storage. This mover also offers efficient commercial relocation services. Not only do these Aurora movers ensure a smooth move, but they also strive to gain an in-depth understanding of your business or family needs. Jackson Moving also offers record management and storage services.
Jackson Moving & Storage
About Jackson Moving & Storage
Additional Cities Served: Naperville, Bolingbrook, Evanston, Schaumburg, Jackson, Tinley ParkShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small item moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Packing services
Illinois Moving License
Revoked
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Summarized Review of Jackson Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.85/10
Nationwide Average: 8.44/10
Jackson Moving & Storage garners predominantly positive feedback for their professional, efficient, and satisfying service, though a very small proportion of customers reported negative experiences.
Recent Reviews Mention...
“Terrible experience”
“super happy with the service”
“great work by movers”
2. Punctuality
7.79/10
Nationwide Average: 8.07/10
Jackson Moving & Storage generally receives high praise for their on-time arrivals and prompt service, despite a few instances of significant lateness.
Recent Reviews Mention...
“prompt”
“They arrived on time”
“arrived on time”
3. Affordability
7.23/10
Nationwide Average: 7.69/10
Jackson Moving & Storage is generally considered to provide fabulous value and competitive quotes, although there has been an instance of dissatisfaction regarding the obligation to pay in full for services deemed subpar.
Recent Reviews Mention...
“fabulous value”
“quoted competitively over competition”
“compared to other quotes, Jackson's offer was very reasonable”
4. Communication
7.17/10
Nationwide Average: 7.53/10
Jackson Moving & Storage generally receives praise for their attentive and responsive communication throughout the moving process, though there are notable instances of dissatisfaction particularly following service issues such as damages and delays.
Recent Reviews Mention...
“Great communication throughout the entire process”
“communicated well”
“Very responsive to my questions”
5. Stick to Prices
4.79/10
Nationwide Average: 5.99/10
Jackson Moving & Storage has received mixed reviews indicating inconsistency, with some customers praising accurate pricing, while others report significant discrepancies and issues related to charges.
Recent Reviews Mention...
“lie to you”
“Price was very close to the estimated price”
“weight quote was accurate and no pricing surprises”
6. Speed
8.86/10
Nationwide Average: 8.58/10
Jackson Moving & Storage is overwhelmingly praised for their efficiency and quick service, although a couple of reviews mention delays or issues with timing.
Recent Reviews Mention...
“super efficient in the move”
“Fast and efficient”
“were very efficient getting all of our stuff unloaded”
7. Friendliness
9.01/10
Nationwide Average: 8.91/10
Jackson Moving & Storage overwhelmingly exhibits a highly positive and friendly demeanor towards its customers, with the vast majority of feedback praising their politeness, helpfulness, and professional attitude.
Recent Reviews Mention...
“Very friendly and easy to work with”
“men were incredibly helpful”
“they are friendly”
8. Will Hire Again
8.67/10
Nationwide Average: 8.18/10
Jackson Moving & Storage displays a predominantly positive sentiment with numerous customers expressing strong recommendations, repeated hire intentions, and overall satisfaction, although there are a few instances of dissatisfaction.
Recent Reviews Mention...
“would not hire again”
“would recommend them”
“recommend this company and would hire again”
9. Professionalism
8.74/10
Nationwide Average: 8.31/10
Jackson Moving & Storage receives overwhelming praise for their expertise and courteous behavior, despite a few criticisms regarding unprofessional conduct.
Recent Reviews Mention...
“total professionals”
“Crew was extremely professional”
“Very professional”
10. Conflict Handling
2.96/10
Nationwide Average: 4.07/10
Jackson Moving & Storage shows a predominantly negative pattern, with most customers feeling their efforts to rectify issues are either insufficient or entirely absent, despite a rare few instances of satisfactory attempts.
Recent Reviews Mention...
“fake responsibility”
“sure it will be rectified when filing claim”
“attempt to right wrongs but not satisfactory”
11. Precision & Care
8.22/10
Nationwide Average: 8.01/10
Jackson Moving & Storage generally receives high praise for their meticulous and respectful approach to moving personal belongings, though there are a few instances of damage and mishandling reported.
Recent Reviews Mention...
“Crew was extremely careful”
“took excellent care of all of our items”
“packed and handled our items carefully”
Great Crew Members
| Tito | Tito and helpers did great work |
| Tino, Chely, Tino Jr | Thanks once again Tino, Chely and Tino Jr |
| Tino, Kelly | were efficient and careful with items |
| Juan, Martin | went above and beyond |
| Antonio, Jose | very polite, efficient and respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Jackson Moving & Storage
740 Frontenac Rd # 200, Naperville, IL, 60563
(773) 687-0510
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