Reebie Storage and Moving Co

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MoversChevron RightIllinoisChevron RightAuroraChevron RightReebie Storage and Moving Co
based on 1336+ data points
Circle Info

About Reebie Storage and Moving Co

Reebie Moving and Storage has been offering superior moving services to Chicago families and businesses since 1880. Reebie is a quality award-winning Allied Van Lines Agent, so it has worldwide resources to relocate you to any long-distance destination. Reebie is a proud Top Ten Allied Agent and has earned a 4.95/5-star rating. Reebie provides local, long-distance, international, apartment, commercial, and small move services, offering full-service or customizable moving plans. You can even add-on storage, warehousing, and record storage services. With over 130+ years as a trusted Chicago Mover and an A+ Better Business Bureau Rating, Reebie is a top choice for anyone in need of Aurora, IL's finest moving services.

Moving Services

  • Full Service Moving & Storage
  • Self or Full Service Storage
  • OneTouch Storage Service
  • Commercial Storage
  • Long Term or Short Term Storage
  • InTransit Storage Request
  • FullService or SelfService Storage
  • Virtual Tour of Chicago Self Storage
  • Packing Options for Chicago Self Storage
  • Personalized Storage Solutions
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1343707

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Reebie Storage and Moving Co

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.54/10

Nationwide Average: 8.44/10

Comment Dots

Reebie Storage and Moving Co receives mixed reviews with a considerable number of customers expressing exceptional satisfaction with their professionalism and efficiency, while a minority report significant dissatisfaction with service and handling, resulting in a divided customer experience.

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Recent Reviews Mention...

very poor communication and little follow-up

horrible experience and damaged property

move from Chicago to NC was just OK

2. Punctuality

7.93/10

Nationwide Average: 8.07/10

Comment Dots

Reebie Storage and Moving Co largely receives praise for their timely arrivals and adherence to scheduled windows, despite a few instances of delays and communication issues regarding delivery times.

Reviews Mention icon

Recent Reviews Mention...

were three days late from the delivery window

showed up on time, both initial and final delivery

the staff came on time

3. Affordability

6.37/10

Nationwide Average: 7.69/10

Comment Dots

Reebie Storage and Moving Co receives mixed reviews, with many customers finding their services competitively priced and an excellent value, while a significant number of others criticize the company for high costs and inaccurate quotes.

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Recent Reviews Mention...

absolute rip-off and overestimated quote

saved me money

final bill came in $1500 over their estimate

4. Communication

6.6/10

Nationwide Average: 7.53/10

Comment Dots

Reebie Storage and Moving Co has mixed feedback, with numerous customers highlighting excellent, responsive, and organized interactions, while a significant portion of others experienced poor communication, difficulty reaching the company, and unhelpful customer service.

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Recent Reviews Mention...

very poor communication

not able to discuss with a human over the phone

unresponsive when called about items in storage

5. Stick to Prices

6.39/10

Nationwide Average: 5.99/10

Comment Dots

Reebie Storage and Moving Co predominantly receives praise for providing accurate quotes and avoiding hidden fees, despite some complaints about discrepancies between initial estimates and final charges.

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Recent Reviews Mention...

refused to reimburse for lost furniture

quote underestimated moving amount, had to use storage

so close to the actual cost

6. Speed

7.74/10

Nationwide Average: 8.58/10

Comment Dots

Reebie Storage and Moving Co generally receives high praise for fast and efficient service, despite a few reports of delays and slow-moving instances.

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Recent Reviews Mention...

took 3.5 weeks for the overflow to arrive

most were sitting outside laughing instead of moving

several delays, no timely delivery

7. Friendliness

8.68/10

Nationwide Average: 8.91/10

Comment Dots

Reebie Storage and Moving Co is overwhelmingly seen as polite and professional, with numerous customers praising the crew’s courteous demeanor, despite a few isolated reports of disrespectful behavior.

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Recent Reviews Mention...

nothing indicated about friendliness

crew was polite and well-mannered

the entire team was great

8. Will Hire Again

7.1/10

Nationwide Average: 8.18/10

Comment Dots

Reebie Storage and Moving Co has mixed reviews from clients, with many expressing high satisfaction and readiness to use their services again, while a notable number have had unfavorable experiences leading them to advise against rehiring or recommending the company.

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Recent Reviews Mention...

would not recommend generally

would leave zero stars if possible

would advise against using this company

9. Professionalism

7.71/10

Nationwide Average: 8.31/10

Comment Dots

Reebie Storage and Moving Co receives mixed reviews, highlighting a majority of positive experiences indicating high professionalism, counterbalanced by several complaints regarding unprofessionalism and poor handling of tasks.

Reviews Mention icon

Recent Reviews Mention...

not very professional handling lost item claim

team's behavior and lack of professionalism

impressive crew and well-mannered

10. Conflict Handling

3.53/10

Nationwide Average: 4.07/10

Comment Dots

Reebie Storage and Moving Co appears to have a mixed reputation, with several instances of dissatisfaction and complaints about their responsiveness and fairness in claims resolution, despite a few accounts of exceptional service and efforts to amend issues.

Reviews Mention icon

Recent Reviews Mention...

little follow up on claims

refused to reimburse despite insurance

never reimbursed for damaged items despite insurance

11. Precision & Care

6.8/10

Nationwide Average: 8.01/10

Comment Dots

Reebie Storage and Moving Co has shown a polarizing performance with many customers praising their careful and efficient handling of belongings while a significant number of reports indicate serious issues with damaged or missing items.

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Recent Reviews Mention...

damaged and broke furniture and property

two small items were broken but covered

items were broken, and missing

Customer Insights icon

Customer Insights

Local Move Duration: 4.5 hours from 9 reviews

Interstate Move Duration: 5 days from 14 reviews

Great Crew Members icon

Great Crew Members

Granatas, Angie BurlGranatas gave an accurate cost estimate, Angie kept me well informed
Tim,Linda,SantiagoTim for move advice, Linda for communication, Santiago for excellent unloading
Juanwent above and beyond to make our move stress free
Reebieterrific team and efficient work
Juanvery professional and took good care of belongings
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Reebie Storage and Moving Co

Location
740 Frontenac Rd # 100, Naperville, IL, 60563
Phone
(800) 223-0120
Link
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