Reebie Moving and Storage has been offering superior moving services to Chicago families and businesses since 1880. Reebie is a quality award-winning Allied Van Lines Agent, so it has worldwide resources to relocate you to any long-distance destination. Reebie is a proud Top Ten Allied Agent and has earned a 4.95/5-star rating. Reebie provides local, long-distance, international, apartment, commercial, and small move services, offering full-service or customizable moving plans. You can even add-on storage, warehousing, and record storage services. With over 130+ years as a trusted Chicago Mover and an A+ Better Business Bureau Rating, Reebie is a top choice for anyone in need of Aurora, IL's finest moving services.
Reebie Storage and Moving Co
About Reebie Storage and Moving Co
Additional Cities Served: Naperville, Wheaton, Plainfield, Romeoville, Oswego, St. CharlesShow More >
Moving Services
- Full Service Moving & Storage
- Self or Full Service Storage
- OneTouch Storage Service
- Commercial Storage
- Long Term or Short Term Storage
- InTransit Storage Request
- FullService or SelfService Storage
- Virtual Tour of Chicago Self Storage
- Packing Options for Chicago Self Storage
- Personalized Storage Solutions
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Reebie Storage and Moving Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Reebie Storage and Moving Co receives mixed reviews with a considerable number of customers expressing exceptional satisfaction with their professionalism and efficiency, while a minority report significant dissatisfaction with service and handling, resulting in a divided customer experience.
Recent Reviews Mention...
“very poor communication and little follow-up”
“horrible experience and damaged property”
“move from Chicago to NC was just OK”
2. Punctuality
Nationwide Average: 8.07/10
Reebie Storage and Moving Co largely receives praise for their timely arrivals and adherence to scheduled windows, despite a few instances of delays and communication issues regarding delivery times.
Recent Reviews Mention...
“were three days late from the delivery window”
“showed up on time, both initial and final delivery”
“the staff came on time”
3. Affordability
Nationwide Average: 7.69/10
Reebie Storage and Moving Co receives mixed reviews, with many customers finding their services competitively priced and an excellent value, while a significant number of others criticize the company for high costs and inaccurate quotes.
Recent Reviews Mention...
“absolute rip-off and overestimated quote”
“saved me money”
“final bill came in $1500 over their estimate”
4. Communication
Nationwide Average: 7.53/10
Reebie Storage and Moving Co has mixed feedback, with numerous customers highlighting excellent, responsive, and organized interactions, while a significant portion of others experienced poor communication, difficulty reaching the company, and unhelpful customer service.
Recent Reviews Mention...
“very poor communication”
“not able to discuss with a human over the phone”
“unresponsive when called about items in storage”
5. Stick to Prices
Nationwide Average: 5.99/10
Reebie Storage and Moving Co predominantly receives praise for providing accurate quotes and avoiding hidden fees, despite some complaints about discrepancies between initial estimates and final charges.
Recent Reviews Mention...
“refused to reimburse for lost furniture”
“quote underestimated moving amount, had to use storage”
“so close to the actual cost”
6. Speed
Nationwide Average: 8.58/10
Reebie Storage and Moving Co generally receives high praise for fast and efficient service, despite a few reports of delays and slow-moving instances.
Recent Reviews Mention...
“took 3.5 weeks for the overflow to arrive”
“most were sitting outside laughing instead of moving”
“several delays, no timely delivery”
7. Friendliness
Nationwide Average: 8.91/10
Reebie Storage and Moving Co is overwhelmingly seen as polite and professional, with numerous customers praising the crew’s courteous demeanor, despite a few isolated reports of disrespectful behavior.
Recent Reviews Mention...
“nothing indicated about friendliness”
“crew was polite and well-mannered”
“the entire team was great”
8. Will Hire Again
Nationwide Average: 8.18/10
Reebie Storage and Moving Co has mixed reviews from clients, with many expressing high satisfaction and readiness to use their services again, while a notable number have had unfavorable experiences leading them to advise against rehiring or recommending the company.
Recent Reviews Mention...
“would not recommend generally”
“would leave zero stars if possible”
“would advise against using this company”
9. Professionalism
Nationwide Average: 8.31/10
Reebie Storage and Moving Co receives mixed reviews, highlighting a majority of positive experiences indicating high professionalism, counterbalanced by several complaints regarding unprofessionalism and poor handling of tasks.
Recent Reviews Mention...
“not very professional handling lost item claim”
“team's behavior and lack of professionalism”
“impressive crew and well-mannered”
10. Conflict Handling
Nationwide Average: 4.07/10
Reebie Storage and Moving Co appears to have a mixed reputation, with several instances of dissatisfaction and complaints about their responsiveness and fairness in claims resolution, despite a few accounts of exceptional service and efforts to amend issues.
Recent Reviews Mention...
“little follow up on claims”
“refused to reimburse despite insurance”
“never reimbursed for damaged items despite insurance”
11. Precision & Care
Nationwide Average: 8.01/10
Reebie Storage and Moving Co has shown a polarizing performance with many customers praising their careful and efficient handling of belongings while a significant number of reports indicate serious issues with damaged or missing items.
Recent Reviews Mention...
“damaged and broke furniture and property”
“two small items were broken but covered”
“items were broken, and missing”
Customer Insights
Local Move Duration: 4.5 hours from 9 reviews
Interstate Move Duration: 5 days from 14 reviews
Great Crew Members
Granatas, Angie Burl | Granatas gave an accurate cost estimate, Angie kept me well informed |
Tim,Linda,Santiago | Tim for move advice, Linda for communication, Santiago for excellent unloading |
Juan | went above and beyond to make our move stress free |
Reebie | terrific team and efficient work |
Juan | very professional and took good care of belongings |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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