Stevenson Transfer is a family-owned and operated company founded in 1908. It has moved families and businesses in the Illinois Valley for four generations. Whether you're moving locally, in-state, or across state lines, this local business has the expertise and resources to make your transition seamless and easy. Stevenson Transfer also specializes in logistics support, including warehouse management, inventory tracking, and order fulfillment. And with 75,000 square feet of storage space available, it can accommodate any short and long-term storage needs that you may have. An agent for Mayflower Van Lines since 1953, Stevenson Transfer has been handling international moves for decades. No matter where you're moving, it can help with every step of the process, from coordination and customs assistance to trucking transport and distribution overseas. If you're moving to or from the area and exploring your options, you can check out the Aurora, IL movers for a list of companies at the city level. Please note that this link does not insinuate the quality, rating, or status of Stevenson Transfer or whether it may be included in this list.
Stevenson Transfer
About Stevenson Transfer
Additional Cities Served: Bloomington, Plainfield, Oswego, Pekin, Kankakee, YorkvilleShow More >
Moving Services
- Residential & Commercial Moves
- Warehousing & Logistics
- Storage & Records Management
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Stevenson Transfer
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stevenson Transfer is consistently praised for their professionalism, exceptional service, and the respectful and careful handling of belongings, with only a few isolated reports of issues suggesting their reputation is overwhelmingly positive.
Recent Reviews Mention...
“Stevenson Transfer is professional”
“great work by movers”
“Terrible company.”
2. Punctuality
Nationwide Average: 8.07/10
Stevenson Transfer consistently demonstrates a strong track record of arriving on or ahead of schedule, with a single report of waiting despite an appointment.
Recent Reviews Mention...
“they were on time”
“showed up on time”
“the crew came early”
3. Affordability
Nationwide Average: 7.69/10
Stevenson Transfer is perceived as providing excellent value, often being mentioned as worth the investment, with prices largely seen as fair, competitive, and reflecting good value, despite occasional comments about slightly higher costs.
Recent Reviews Mention...
“worth every dollar”
“definitely worth the money”
“Total bill was very close to the estimate, indicating good value”
4. Communication
Nationwide Average: 7.53/10
Stevenson Transfer generally receives high praise for its exceptional customer service, consistent responsiveness, and overall professionalism, though there are a few instances of dissatisfaction regarding claims handling and unreturned communications.
Recent Reviews Mention...
“answered all our questions”
“difficulty with claims and poor response to concerns”
“accommodated my changes and were always upfront”
5. Stick to Prices
Nationwide Average: 5.99/10
Stevenson Transfer generally adheres closely to their initial estimates, often providing refunds for any overestimates and maintaining a reputation for honest and accurate pricing.
Recent Reviews Mention...
“from quote to bill implies sticking to quoted prices”
“The final price was slightly over the estimate by $80”
“Came in under estimate”
6. Speed
Nationwide Average: 8.58/10
Stevenson Transfer is consistently praised for their efficiency, with customers highlighting the crew's ability to complete moves quickly, work non-stop, and perform tasks such as packing, loading, and unloading with remarkable speed and professionalism.
Recent Reviews Mention...
“efficient with the balance of our packing”
“it was fast”
“worked non stop”
7. Friendliness
Nationwide Average: 8.91/10
Stevenson Transfer consistently presents itself as exceptionally courteous, respectful, and approachable, with a notable emphasis on providing a pleasant and stress-free experience characterized by their crew's professionalism and cordial demeanor.
Recent Reviews Mention...
“made a stressful experience very easy”
“Removed shoes, worked patiently and carefully.”
“employees are extremely cordial”
8. Will Hire Again
Nationwide Average: 8.18/10
Stevenson Transfer overwhelmingly receives high praise for their service, with numerous customers expressing strong intent to use them for future moves and to recommend them highly, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“highly recommend them”
“never had a smoother move and very thankful”
“I paid them over 7000.”
9. Professionalism
Nationwide Average: 8.31/10
Stevenson Transfer is overwhelmingly described as professional, with consistent praise for their conduct, efficiency, and courteous demeanor across various aspects of their service, although there were a couple of instances of dissatisfaction.
Recent Reviews Mention...
“professional from the office to the final setup”
“Josh and his crew were highly professional”
“Terrible company.”
10. Conflict Handling
Nationwide Average: 4.07/10
Stevenson Transfer generally demonstrates commendable dedication and swiftness in correcting issues, going above and beyond to ensure customer satisfaction, despite a single noted instance of an unfairly denied claim.
Recent Reviews Mention...
“Kevin made sure to rectify even a minor issue”
“owned taking care of the few things that got 'bumped around'”
“fixed the mishaps immediately”
11. Precision & Care
Nationwide Average: 8.01/10
Stevenson Transfer generally receives high praise for their meticulous attention and professionalism, though there are isolated reports of damage or loss.
Recent Reviews Mention...
“padded all furniture and were exceptionally careful”
“They lost all my furniture.”
“Extremely careful of the piano.”
Customer Insights
Interstate Move Duration: 7 days from 7 reviews
Great Crew Members
| Mike, Angie, Josh | answered all questions and highly professional during move |
| Angie, Mike, Cindy | Angie, Mike, and Cindy got the ball rolling |
| Angie | great experience during intake |
| Brett, Brett, Tyler | They did a superb job |
| Dave, Will | Dave and Will are the absolute best |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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